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I'm trying the Direct Exchange thru Quarter House

klpca

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With this great experience I will no longer ever deposit my QH into II going forward as this will provide me a fabulous option for trading at a very low price. WIN-WIN for me. I’m loving my QH.
FYI, my week 8 QH unit (a flex week so I don't ever have Mardi Gras) has gotten AC's for the last two years. I think I remember you saying that you didn't receive one this year, but it wouldn't hurt to ask. That way you can get two years instead of one. YMMV of course.
 

klpca

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I have a question for fellow QH owners. I paid my 2017 maintenance fees during 2016. I rented 2017 to a friend. Despite mailing the QH form indicating that a friend would be coming, plus calling twice, they had no record of my friend's arrival on check in day. Luckily I called them in the morning before my friend arrived and got it straightened out, but I was kind of nervous. What could I have done to make this go smoother?
 

Sugarcubesea

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That worked out! One not so hidden gem of the QH is the ability for an owner to book a discounted nightly rate. This makes it really nice night to book the larger units for only a weekend.
I didn’t know that. Thanks for sharing.
 

Sugarcubesea

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FYI, my week 8 QH unit (a flex week so I don't ever have Mardi Gras) has gotten AC's for the last two years. I think I remember you saying that you didn't receive one this year, but it wouldn't hurt to ask. That way you can get two years instead of one. YMMV of course.
For last years deposit, I was able to split the lockoff and get two trades thru II. I’ve never gotten an AC for my QH deposit. I only get them for my SDO
 

chapjim

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That worked out! One not so hidden gem of the QH is the ability for an owner to book a discounted nightly rate. This makes it really nice night to book the larger units for only a weekend.
I've done that for guests -- I book the reservation and they pay the owner's rate when they check-in. I have one renter that rents the full week then adds three nights.
 

klpca

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For last years deposit, I was able to split the lockoff and get two trades thru II. I’ve never gotten an AC for my QH deposit. I only get them for my SDO
Now that's weird - I've never received an AC for my SDO's - in five years. I received them for my Donatello unit, my QH, and my Marriotts. Obviously, not complaining, but I didn't think that II gave Vistana owners AC's. :D
 

Sugarcubesea

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Now that's weird - I've never received an AC for my SDO's - in five years. I received them for my Donatello unit, my QH, and my Marriotts. Obviously, not complaining, but I didn't think that II gave Vistana owners AC's. :D
This year right after I deposited my SDO, I got an AC and then I got two more about two months ago. That is so weird.

I will say my QH seems to pull good trades thru II, but since this direct trade is so much cheaper, I might just stick with this option. I’m planning on using my week in 2019 as I really want to get back to Nola
 

Saintsfanfl

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I've done that for guests -- I book the reservation and they pay the owner's rate when they check-in. I have one renter that rents the full week then adds three nights.

I was wondering to what degree they enforce the owner rate rules. It is supposed to be for the owner or immediate family and not even relatives. Can you really do as many reservations as you want and rent them out or is it just an extension of your owner rental?
 

chapjim

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I was wondering to what degree they enforce the owner rate rules. It is supposed to be for the owner or immediate family and not even relatives. Can you really do as many reservations as you want and rent them out or is it just an extension of your owner rental?

My situation is that I rented one of my regular fixed weeks but my renter wanted three extra nights at the end. I made the three-night reservation for him, got the owner's rate, but was otherwise not involved in the transaction. He paid QH directly when he checked in. I don't know how much he paid for the three nights or how much I saved him by booking at the owners' rate instead of the regular rack rate.
 

Saintsfanfl

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I have a question for fellow QH owners. I paid my 2017 maintenance fees during 2016. I rented 2017 to a friend. Despite mailing the QH form indicating that a friend would be coming, plus calling twice, they had no record of my friend's arrival on check in day. Luckily I called them in the morning before my friend arrived and got it straightened out, but I was kind of nervous. What could I have done to make this go smoother?

The QH emails a reservation confirmation with the requested name on it. If you did not receive the reservation email then they likely did not make the reservation. This has happened to me before and I keep following up until I receive the email. One time they created a reservation for the wrong type because it had taxes on it. I had to call and get it corrected.

In the future if you do not get a confirmation I would email Nina and copy Nikki.
 

klpca

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The QH emails a reservation confirmation with the requested name on it. If you did not receive the reservation email then they likely did not make the reservation. This has happened to me before and I keep following up until I receive the email. One time they created a reservation for the wrong type because it had taxes on it. I had to call and get it corrected.

In the future if you do not get a confirmation I would email Nina and copy Nikki.
Thank you for this information. I never received an email (obviously) and since it was my first time renting, I wasn't looking for one either.
 
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