II Question about cancelling

[djdavid79]

I booked a trip a few months ago using my small 1 bed from SDO for a 2 bedroom at Harborside. I may have to cancel this December trip (12/9-16) due to issues at work. It's 64 days away, for some reason 60 days was sticking in my head about cancelling. I was really looking forward to this trip, and I will not be happy if work has me cancel.

What are my options? Do I get the deposit back to use again? Are there time restrictions on use? Are there fees? I'm assuming I will be paying to rebook if that is an option.

Thanks in advance.

 

[DeniseM]

If I have a confirmed exchange and have to cancel it, what happens?
A.
• When you cancel a week before 60 days of check-in, you get a replacement week. That week is good for 1 year from the date you canceled. ( not the check in date of the deposited week you started with.) If you cancel 59 - 14 days of check-in, your replacement week can only use the "Flexchange" service to make an exchange.

You also lose your exchange fee.

A flex-change week is ONLY good for making trades at 60 days or less out. So if you have to cancel - do it now.

 

[djdavid79]

Thanks, Denise. Looks like I need to get on that right away if I'm cancelling.