II ongoing request not to start until Sept 29?

[JulieAB]

I placed an ongoing request last week for a couple resorts with a date range of April-July 2009.

I went online to check my request and changed my requirements for a kitchen to "no." When doing that, it gave me a message that my request was determined to run Sept 28, 2008 through July 2009. Is it not even searching for me yet? Or is that my place in line?

 

[lweverett]

Sounds more to me that they are saying they are looking for an exchange for you between these two dates. I would call immediately for clarification, or you may end up with an exchange you do not want.

 

[Liz Wolf-Spada]

Call them. I had the same kind of thing happen and it was driving me crazy. They fixed it while I was on the phone.
Liz

 

[Valleykat]

I read this and told my DH to double check on our Maui request for the first 3 weeks of June. It was okay, but a single June week at a different resort showed up as a request option. He deleted it. We will keep checking to make sure no other changes pop up.

 

[JulieAB]

Well, I talked to II and they didn't understand why it said that, but assured me it WAS searching for me right now.

But on a similarly alarming note, the rep mentioned that I only wanted Friday check ins for my search and I said no! I'll take anything! So he updated my search so maybe I'll find better stuff. I can't figure out how the online request did that, didn't see the option to pick the check in days. So beware of your own ongoing searches!

 

[jlr10]

So beware of your own ongoing searches!

Be sure to check the ones II puts in also. They booked us for a vacation in the wrong year. Luckily I caught the exchange as soon as it happened, but I should have checked online when I first made the request. That is a mistake I won't make twice.