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II-Accidently traded my 2025 week for July 2024....I had been trying for July 2025....Is there ANYTHING I can do?

Ellenlynn

TUG Member
Joined
Feb 19, 2020
Messages
22
Reaction score
0
Resorts Owned
Marriott Surf, Ocean, Grande Vista 3/3, Wyndham
I had been watching to use my (3 trades) to get into a July 2025 WEEK, and I got so excited to see July, I booked and printed confirmation and now see I booked 2024 NOT 2025( how stupid of me).

And when I tried to go trade back into my original unit, it doesn't let me, just lets me trade out like 30 days.....I'm so upset. I paid all that money to get the 3 trades to try and get the dates I needed. There is NO WAY I can go next week.

Is there any way to somehow reverse this if I call and it's less than 24 hours?

What a mess I have created. And I didn't have a single drink today....I just got excited and overlooked it's the wrong YEAR!
 

Theiggy

TUG Member
Joined
Feb 15, 2018
Messages
1,416
Reaction score
898
Resorts Owned
Marriott Aruba Surf Club
Marriott Frenchman’s Cove
I think you have 24 hours to cancel an exchange. Call first thing tomorrow morning! You can even email now.


Sent from my iPhone using Tapatalk
 

Ellenlynn

TUG Member
Joined
Feb 19, 2020
Messages
22
Reaction score
0
Resorts Owned
Marriott Surf, Ocean, Grande Vista 3/3, Wyndham
I don't see an email anywhere.....found it....just so dumb of me...I"m sure phones will be crazy tomorrow.
 

dioxide45

TUG Review Crew: Expert
TUG Lifetime Member
Joined
May 20, 2006
Messages
48,915
Reaction score
20,346
Location
NE Florida
Resorts Owned
Marriott Grande Vista
Marriott Harbour Lake
Sheraton Vistana Villages
Club Wyndham CWA
The problem is that I think trades within 7 days of travel can't be cancelled with the 24 hour rule. You may want to reach out to Mark about this if they can't remedy it over the phone tomorrow;
 

First Class

TUG Member
Joined
Jun 23, 2018
Messages
3
Reaction score
5
To add to the above...
Mark is really an amazing resource and benefit for TUG members. He has always been able to help when needed and answers promptly, sometimes by phone if necessary. Many thanks to Mark and TUG for providing this exceptional service!
 
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