alwysonvac
TUG Lifetime Member
- Joined
- Sep 11, 2005
- Messages
- 15,967
- Reaction score
- 3,806
- Points
- 848
- Location
- New Jersey
- Resorts Owned
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WORLDMARK, HGVC, VISTANA
SOLD (DVC, FSRC)
Warning...if you need to contact Hawaiian Airlines prepare for long wait times.
I had to call Hawaiian Airlines to arrange wheelchair assistance. During my first attempt (Tuesday 7pm HST), I waited an hour before hanging up. I tried again two days later (Thursday 10am HST) and waited a little over two hours until I finally got a representative.
NOTE: Live chat was disabled and both text and email responses from an actual rep were received 12+ hours later.
Spent a little over 2 hours waiting for a customer service representative.
I had to call Hawaiian Airlines to arrange wheelchair assistance. During my first attempt (Tuesday 7pm HST), I waited an hour before hanging up. I tried again two days later (Thursday 10am HST) and waited a little over two hours until I finally got a representative.
NOTE: Live chat was disabled and both text and email responses from an actual rep were received 12+ hours later.
Spent a little over 2 hours waiting for a customer service representative.
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