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if the grand mayan was your home?

sally

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just a little thought on the topic of a rabid sales force working to sell the mayan palace....ejc..if you contracted out a realitor to get a certain price when putting your home on the market...would it then be fair to say that anyone that did not like your sales people could openly blast your home as "this house is not a good home to buy..because the owner employs such agressive sales people?"...........I do not think that you would care how agressive your sales staff was as long as you sold your house....that is all I wanted to say...and forget about the developers caring.. they want to sell ,thats the world today.I am just glad someone out there "gets" what an american wants when they spend thier money in mexico...............sally
 

Kevin

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sally said:
just a little thought on the topic of a rabid sales force working to sell the mayan palace....ejc..if you contracted out a realitor to get a certain price when putting your home on the market...would it then be fair to say that anyone that did not like your sales people could openly blast your home as "this house is not a good home to buy..because the owner employs such agressive sales people?"...........I do not think that you would care how agressive your sales staff was as long as you sold your house....that is all I wanted to say...and forget about the developers caring.. they want to sell ,thats the world today.I am just glad someone out there "gets" what an american wants when they spend thier money in mexico...............sally


I don't know if I fully understand what you are trying to say.

If I employed a person to market my home... agression is one attribute I'd want. However, the Grand Mayan sales reps I encountered were abusive liars! Unprofessional, loud and did I mention ABUSIVE! Name calling and lying are not good sales tactics. :mad:

I would not care how agressive my sales rep is as long as I thought they were looking out for my best interest, while having integrity while doing it!

Having said that... "sticks and stones"... give me my $200 and ride back to my resort and we'll call it even! :p

Kevin
 

CaliDave

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I agree, I would never hire someone that is unethical to sell my home.
Some things are more important than money.
 

sally

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to clarify

it is not the sales people you are buying.... it is the property.....when we were spit upon in a vidafel sales speil, I did not like it. yet I would not bash the resort and staff because of it...it was a very nice resort... what I see on this board is the simple minded conclusion that since they hire this sales force one should not buy mayan palace properties.......thats fine...less people to compete with when planning our vacation...pppplease stay away ......sally
 

quiltergal

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Nobody Is Bashing the Resort

As I have said time and again I'm sure all of the Mayan Resorts are quite lovely, luxurious and dreamy. I'm sure there aren't many here who would disagree on that count.

I think there needs to be a distinction drawn between aggressive and obnoxious and unethical. I think Kevin said it best. The sales staff are for the most part the first contact people have with Mayan Palace. First impressions are everything. With no shortage of great resorts to purchase in Mexico why would anyone subject themselves voluntarily to that kind of treatment when you could purchase just as nice a resort elsewhere without the name calling and harrassment? MP is doing themselves a great disservice by continuing with their unethical sales practices. Eventually they may figure that out and revisit their policy.

I wonder if you will feel the same about MP when they cancel a confirmed reservation 2 weeks before you are supposed to travel as they have others on this board.
 

Kevin

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sally said:
it is not the sales people you are buying.... it is the property.....when we were spit upon in a vidafel sales speil, I did not like it. yet I would not bash the resort and staff because of it...it was a very nice resort... what I see on this board is the simple minded conclusion that since they hire this sales force one should not buy mayan palace properties.......thats fine...less people to compete with when planning our vacation...pppplease stay away ......sally


You're right about one thing... I am very "simple minded" when it comes to Mayan Palace on the Riviera. I "simply" go on the tour to collect my $200-300 USD! I'm not doing much between 8am - 10:30. :D

I actually liked the Grand Mayan resort, but the sales staff... 2-3 people were soooo rude it was almost comical. Fortunately for us... we can dish it our pretty well when we have to. I did however receive a letter of apology from managment in Houston, I believe after I complained.

Don't worry... we wwwwill stay away. There are plenty of other resorts in the surrounding area. If we do have a change of heart, there is always availability at MP... hmmm, I wonder why?! :rolleyes:

Why so defensive? Are you a sales person for MP? Just curious.
 

california-bighorn

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Also not quite sure what the original poster was getting at. BUT.... if licensed real estate salespersons in this state told half the lies the Mayan sales staff does, they would be living in a State Correctional Facility. (I wonder if MP sales staff would try to convince cellmates of the guaranteed high rents they can get for their units). MP resorts are very nice. We have stayed at a couple of them. Unfortunately, the sales staff leaves a very negative impression too many of us are left with.
Marty
 

EJC

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Sally--Why do you feel the need to defend the Grand Mayan? I haven't noticed posters on this board being critical of the Grand Mayan per se. I have noticed, for years by the way, complaints about Mayan Palace's unethical and overly aggressive sales practices. Again, I get the sense you are trying to justify your Grand Mayan purchase. You don't have to justify the purchase to those of us who read this TUG BBS. You only have to justify it to yourself. Owning a Mayan Palace resort wouldn't be a good fit for me personally for three reasons. First, they only allow reservations six months out. Secondly, it bugs me that their mtnc fee is, let's say for example purposes, $500. In reality, however, since you have to pay a "refurbishment" fee (equal to one year's mtnc fee) every five years, the mtnc fee is actually $600., not $500. Why don't they call a spade a spade and just admit upfront that the mtnc fee is $600.? Thirdly, at many Mayan Palace Resorts (note I didn't say all), half the units face away from the ocean. For the kind of money they want for their timeshares and their mtnc fees, I want higher odds than that of getting an ocean view. When you bought your Grand Mayan timeshare, you must have decided it was a perfect fit for you. Great! Enjoy it--and don't feel you have to justify or defend your purchase here or anywhere else.
 

EJC

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Sally--BTW, it is interesting to note that you think deciding not to buy a Mayan Palace resort because of their unethical and overly aggressive sales tactics is "simple minded." How nice!
 

CaliDave

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I wouldn't buy MP "simply" because you can buy them on ebay for 90% less than the developer charges. I saw one the other day that went unsold for $500

I wouldn't take one for free. Eventually they'll be worthless, if you want to sell the buyer has to come up with 10% of the original purchase price as a transfer fee.
Another unethical trick , not by the salespeople.. but by management.
So you pay the $50K, then in 5 years.. try to sell it along with the $5,000 transfer fee. You'll be giving it away.

In the meantime you can rent it guaranteed for $3000 per week, at least thats what the salesman said. I can even pay an extra $1500 to list all my weeks with his rental company.
 

sally

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what a storm I have started!!!!

first many here do not get the fact that yes I admit we payed more then an ebay deal.....no biggy......second, the arm chair shrink {just kidding} feels I need to justify my purchase with these threads..this is false, as I am thrilled that when we use the pools at the mayan resorts ,we have not had a problem ever getting lounge chairs!!...this all by it self justifies our purchase! ...how many of you honestly have had to get up early or gaurd with your life that spot by the pool ...this is not a problem at the mp hence the large pools..oops..there I go again justifing our purchase .....really I am just trying to understand people that talk about the mp like it is this crappy place....I think I get it now..if you have been mistreated by a bad salesman you must trash the mp as if it were the vermon of the time share world!!third..I am not working for the mp...just a satisfied owner that can see the value of this chain over others despite a rabid sales force...one more time..YOU BUY THE PROPERTY NOT THE SALES PEOPLE!!..if you found a dollar but had to step into a hole ..getting your shoe dirty would you not feel fortunate that you found it? oops!justifying again!...many here DO trash this resort..some of these [rabid as a bad mayan salesperson] thread responses prove this....I think I am done......just trying to understand ..I get it now...mabee I have been the simple minded one. ........sally
 

sally

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vacancy all the time?

this is true... A very large resort...[nice I think} but you will not find many grand mayan units ..it will more than likely be the hotel types [witch are still very nice] .....the people who were shafted did not read the rules in the charter or were rci exchangers who will always get the hotel units and were misguided by our favorite r.c.i. rep...I have found the mayan system different but fair.....sally
 

EJC

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....Whatever.
 

OmniShare

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Mayan Palace Has Been Berry Berry Good To Me

I have owned MP (regular) for about 4 years. I have stayed at 3 of their resorts and toured a 4th. I have attended 2 TS presentations since buying, most recently last month in San Jose del Cabo. Every presentation I have gone to has been informative and comfortable. Outside of the absolute lies about the rental companies really wanting our weeks "for very good prices because they have soooo many buyers", :confused: I have found their sales people to be very honest. In fact, in my last presentation in Cabo, I listened to another sales person telling her customers about the resort company and their practices, and I commented to them that everything she said was true because I had experienced just what she was promising. I even had a week continued to the next year for no cost when I had to cancel one week before due to the wife's serious medical problem! I enjoy talking to the people in reservations and customer service in Houston, because they are always so helpful and eager to please, even when they don't have the accomodation I am requesting.
In short, I fully believe MP is the finest TS company in Latin America. I own in two other resorts, plus have attended presentations in half a dozen more, and have not been any more impressed than I have actually experience with MP. So, as Sally says, you are buying the resort, not the sales people, and those resorts are magnificent. In fact, I intend to upgrade to Grand Mayan as soon as I can afford to do so. And, I just wish RCI was as easy to deal with as the reservation people in Houston.
And to CaliDave, if anyone offers you one for free, please refer it on over to me. I'll take it in a NY minute! :p
 

sally

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thanks

it is nice to see I am not alone..........sally
 

Kevin

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Rabid?

sally said:
oops!justifying again!...many here DO trash this resort..some of these [rabid as a bad mayan salesperson] thread responses prove this....I think I am done......just trying to understand ..I get it now...mabee I have been the simple minded one. ........sally

Sally,

I don't think you have gotten any "rabid as bad a mayan salesperson" responses. You started a thread stating "you don't care about how aggressive your Realtor is as long as he /she got the job done." You got a few opposing views. I happen to be a 20 year Realtor who disagrees.

You also stated " you're not buying the salesperson". I beg to differ. My clients ARE "buying" me and my company. They don't have to like me, but I want them to trust and respect me. Why work with a person or company you don't trust? As stated by another poster... the salesperson is the face of the t/s you are buying initially. Just like the waiter at a restaurant, or flight attendant, or cashier. If I encounter what I perceive as bad service... I don't buy. Nothing "rabid" about that is there?

I hope you continue to enjoy MP... and please let us "simple minded" folk choose not to! Have a great day.

Kevin
 

sally

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sorry kevin

I understand where you are cominng from and I agree....in a perfect world this is how it should be...mabee you are a better person then I...I guess when you get right down to it ....I shop at wallmart ...thier sales staff ..pr people say all the respectfull correct and kind things they are suppose to say...yet I know I should not shop at this company because they sell things that child slave labor has manufactured...but I go for the value despite my moral findings...the point is here is a corporation that plays by the rules yet morally are wicked,by providing an outlet for goods that take away american jobs and promote slave labor.The mayan chain may not have thier sales staff all nice and shiney..but at least the product they are hawking is a good one and was constructed without breaking moral code...sooo if you want to talk right and wrong ,it is amazing to me that when lipstick is applied to the pig everyone loves him. to me, I do not have to have my bacon pretty. just the facts..it is A good product or not....sally
 

quiltergal

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sally said:
it is amazing to me that when lipstick is applied to the pig everyone loves him. to me, I do not have to have my bacon pretty. just the facts..it is A good product or not....sally

What does this mean, and who is it in reference to Walmart or MP? I'm confused. :confused:
 

CaliDave

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Sally,

The problem is MP not only "IMO" has immoral and unethical sales practices, they only do not provide value.

Comparing MP to Walmart? Lets see, a poor family can only afford to shop at Walmart, because they prices are so low, even if they might not agree with all the company practices.

MP is VERY expensive, it provides no value. It is not worth the $20-$50K they hawk it for. It's worth the $2-$5K they sell for on ebay.

So..
Walmart. Good product, good value, questionable ethics
MP.. Good product, horrible value, horrible ethics

Your run-on sentences are driving me crazy.

of course all of this is IMO
 

sally

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no value??

c dave, I do not agree!!!.....q-girl ..the pig is a salesman ,in response to kevins thoughts,if it is wearing lipstick or not addresses his sales tactics... in my vho I believe wallmart to be the pig with lipstick and the mayan salseman to be just the pig.......sally
 

california-bighorn

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It's no wonder the timeshare industry in Mexico can be so unethical when there are people who endorse them no matter what they do. I'm still having trouble finding any rational to the thought process defending the Mayans. Gotta go to do some shopping at Walmart!!! :rolleyes:
 

Pat H

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I am not going to defend the MP salespeople because they are scumbuckets but I do love the MP. The presentation/salesman at the Villa del Palmar was even worse. The absolute worse was Fairfield at Bentley Brook. I was with 4 other women from the LOV group. One of the others had set up the weekend and the presentation. She owns mega FF points mostly bought resale which she told them upfront. She was a VIP member. When it looked like none of us were going to buy, the salesman and then his manager began to attack the other woman. They actually called her a cheat in front of us because she had obtained VIP status thru resales. It got rather nasty. Now I own a FF week bought in 1988 and that salesman lied just as much. I find FF a company that I would never do business with again. Their m/f are ridiculous and they increase every year along with special assesments the last several years in a row. So we all have our likes and dislikes. I think the MP resorts are great, so to each his own.
 

Noni

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Sally,

I agree with CaliDave. Your run-on sentences are very hard to follow. Your comments would be much easier to read if you used caps, periods and paragraphs.

Thanks for your consideration.
 

quiltergal

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Well, I guess I'm very consistent. I won't buy from pigs, lipstick or otherwise. I don't shop at Walmart and I won't buy from MP until they change their ways.
 

Lerose

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The old switcheroo???

sally said:
.....the people who were shafted.....were rci exchangers who will always get the hotel units and were misguided by our favorite r.c.i. rep...I have found the mayan system different but fair.....sally

I have a 2BR unit booked through an RCI exchange at the Grand Mayan Riviera Maya this coming June. Are you saying that we're probably going to get a hotel unit rather than a unit in the Grand Mayan? I already figured we wouldn't get ocean view. Looking at the fine print on the RCI confirmation, it says "The resort reserves the right to assign a different unit of the same size and occupancy at the unit Confirmed above." We toured the Grand Mayan in Nuevo Vallata 2 years ago and thought the Grand Mayan units were great but the Mayan Palace units were lousy. I sure hope we will be in the Grand Mayan.

Linda
 
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