Hi I just came back from Cabos with a time share at grand solmar. I am trying to cancel it but I'm not exactly sure how the process works, especially with my timing.
I signed the contract on Tue Dec 17, sent cancellation papers through registered mailing on Sun Dec 22. In the papers I had copies of all signed contracts, hand written letter stating that I wanted to cancel my contract within the 5 business days according to Mexican law. I also filled out a cancellation form from Profeca. My girlfriend and I both signed the cancellation letter and dated it.
This is my problem, I'm assuming the 5 days is 5 business days so I should be ok there because I sent it in on Sunday if not then I'm pulling it close. I sent three copies, Profeca, Grand Solmar, Interval International Mexico office. I also emailed Profeca and Grand Solmar my notice of cancellation. Since its the holiday Profeca is closed til January.
Will I hear anything back from either of them?
Will I get a full refund?
Am I actually within the 5 day remorse period?
Am I covered because I sent through registered mailing?
Any help would be great
Thanks
I signed the contract on Tue Dec 17, sent cancellation papers through registered mailing on Sun Dec 22. In the papers I had copies of all signed contracts, hand written letter stating that I wanted to cancel my contract within the 5 business days according to Mexican law. I also filled out a cancellation form from Profeca. My girlfriend and I both signed the cancellation letter and dated it.
This is my problem, I'm assuming the 5 days is 5 business days so I should be ok there because I sent it in on Sunday if not then I'm pulling it close. I sent three copies, Profeca, Grand Solmar, Interval International Mexico office. I also emailed Profeca and Grand Solmar my notice of cancellation. Since its the holiday Profeca is closed til January.
Will I hear anything back from either of them?
Will I get a full refund?
Am I actually within the 5 day remorse period?
Am I covered because I sent through registered mailing?
Any help would be great
Thanks