Just received this via email:
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| Dear Owner, Vacation planning should be part of the fun of getting away. And so we strive to provide a simple, efficient booking experience. We want to inform you that the global third-party payment processor we currently use for many Ownership-related transactions is ceasing operations at the end of the year. Since we need to make a change, we’re using this as an opportunity to upgrade the payment system. As we implement these technological enhancements, there will be a temporary modification to the credit card payment process for reservation-related charges and transaction fees, as well as others related to using your Ownership. That said, please note that this will not affect maintenance fee or loan payments. For your security, credit card numbers won’t be stored in our system during the transitional period. Starting in December, you'll be required to enter your credit card information each time you make a payment for these specific charges or fees through The Lounge, or to provide your card information when making these payments by phone with the GO HYATT team. Again, this is only temporary until the upgrades are completed. Additionally, when you place a waitlist request, you’ll no longer have to prepay the request-list fee. Instead, it will be charged to your folio during your stay. We apologize for this temporary change and appreciate your patience and understanding as we work to make these upgrades. Thank you, Your GO HYATT Team 800-GO-HYATT Monday through Friday, 9 AM to 8 PM Eastern Time Saturday, 9 AM to 5 PM Eastern Time |
