Hyatt Naming confusion - coconut plantation, or bonita springs, or coconut point?

[TUGBrian]

admittedly even im a bit lost on this one, as i can no longer find any reference to a "hyatt residence club coconut plantation"

i see "hyatt residence club bonita springs" (which I think is it), but clicking that on the hyatt website takes you to "hyatt vacation club at coconut cove"

https://www.hyatt.com/en-US/hotel/florida/hyatt-vacation-club-at-coconut-cove/napsh

so ive clearly dropped the ball on the hyatt naming changes/mergers/etc and need to update the resorts in TUG!

 

[TUGBrian]

ok, saw the other thread that its now called hyatt vacation club at coconut cove...

https://www.hyatt.com/en-US/hotel/florida/hyatt-vacation-club-at-coconut-cove/napsh

so if HRC is now HVC.... what now differentiates the welk branded resorts that also seem to still have the HVC name?

 

[zentraveler]

Maybe @ScoopKona can help. He seems to keep up with Hyatt and knows their system well.

 

[TUGBrian]

I thought I had a fairly solid grasp on the subject till I tried to navigate the hyatt website/websites!

seems the HRC brand is completely gone now, even the hyattresidenceclub.com website redirects to hyattvacationclub.com now.

is there just no actual distinction between hrc and welk resorts now? all are just now rebranded HVC?

that cant be right. even if the resorts change names (which is trivial in the long run), a welk ownership is much different than a hyatt ownership, surely they arent using the same names there now too?

 

[Marathoner]

Coconut Cove is the new name for the timeshare but it's new and nobody refers to the new name yet.

Coconut Plantation is the previous name that is being replaced. I assume that the word plantation is associated with our country's ignominious past and MVC wants to disassociate itself. Wait until the Florida governor finds out.

Coconut Point is the hotel section of the resort. Coconut Plantation/Cove is the timeshare section.

Bonita Springs is the name of the town that Coconut Plantation / Cove / Point resides in.

I am a weeks owner

Sent from my Pixel 7 Pro using Tapatalk

 

[TUGBrian]

LOL, well thats clear as mud =)

who thinks this stuff up and thinks its a good idea before simply going live with these kinds of changes? whew

 

[TUGBrian]

its amusing as on one hyatt website, it refers to it as hyatt vacation club at coconut cove (whcih appears to be correct)

then on another it shows "Hyatt Residence Club Bonita Springs, Coconut Plantation"

 

[TUGBrian]

are the systems now truly both "hyatt vacatinon club - hyatt" and "hyatt vacation club - welk"

im truly floored if this is the case.

 

[travelhacker]

are the systems now truly both "hyatt vacatinon club - hyatt" and "hyatt vacation club - welk"

im truly floored if this is the case.

I believe the "Hyatt Vacation Club - Hyatt" is now known as "Hyatt Vacation Club - Heritage"

Welk is known as:
"Hyatt Vacation Club - Platinum"

I think they are still working through a cross reservation system -- I don't own their portfolio points, but I believe those that do can reserve within both collections.

It's a complete branding mess.

 

[rapmarks]

It may be in Bonita springs but you have to go through estero to get to it. Bonita did a land grab and annexed Hyatt coconut, a marina and part of pelican landing that was all in Estero, adjacent to Bonita Springs. Next grab was rumored to be Coconut Point Mall. Estero petitioned to become a village instead of unincorporated before Bonita could do the next step.

 

[ScoopKona]

I've successfully logged into the system. And after what seems like years, they have finally updated my email address from the one they never could seem to be rid of. With my whopping 10 points, I don't think I'll be able to do all that much.

First, let's get something clear -- Hyatt started as Hyatt Vacation Club. They changed to Residence Club. And now they've changed back. Why? Probably Welk inventory. For the sake of clarity I'm sticking with HRC for their original properties (which now numbers 16.)

Those 16 HRC resorts are called the Heritage Collection. And the Welk resorts are called the Platinum Collection. Bonita Springs apparently got a name change to "Coconut Cove."

The Welk Platinum collection includes Santa Fe, Tahoe x2, Escondido, Branson (oh, dear), Breckenridge, Palm Desert and Cabo.

Being an HRC owner, I looked at inventory in the Welk side and it's all still through Interval. I assume Welk owners can only trade for HRC inventory through II as well. Trying to put in an exchange for Santa Fe (the only property which interests me) yielded a whole lot of nothing for the next two years. Searching for Carmel yielded the expected results -- works the same as the old HRC website.

From the look of things, it's still the same cobbled-together system which isn't really a merger -- with a new "lipstick on a pig" website.

Based on what I've played with thus far, the "how to use your HRC week" still applies. There's just been a minor website change.

And I'd like to add, that after 25 years of ownership, they still can't get my name right. I have to remember that they have no clue what my last name is, even though it was on my paychecks for years.

 

[ivywag]

are the systems now truly both "hyatt vacatinon club - hyatt" and "hyatt vacation club - welk"

im truly floored if this is the case.

There are now 4 entities all under the banner of Hyatt Vacation Club- HVC Heritage (the former Hyatt Residence Club properties), HVC Platinum (the old Welk properties), The HPC/HPP (the Hyatt Points Club) and lastly, The Welk points owners (also under Platinum.) The Heritage Club (former HRC) is weeks owned which can trade with the other Heritage owners. HVC Platinum trades with the other Welk properties. The HPC/HPP has a club to club exchange agreement so that they can trade with each other using certain parameters. The Welk points owners trade within the Welk system. Heritage/ HPC-HPP and Welk do not trade with each other except through Interval. They’ve a common website as of yesterday, but each club inventory is separate on the site and one can not see the other except for those that fall under the rules of the Heritage and HPC/HPP Club to Club exchange agreement.

It’s all very confusing, but nothing has really changed except for the name and there are no plans to integrate according to Hyatt Vacation Club executives. Can you imagine going to a sales presentation and hearing all of this from a salesman? The consumer wouldn’t have a clue what he is buying! And probably, the salesman doesn’t know what he’s selling! Additionally both HPC/HPP and Hyatt Platinum are only selling points now—no more weeks. It’s been that way for awhile now.

I hope that this helps a little as it’s really very confusing to all.

 

[TUGBrian]

well its safe to say if we are all confused, the average owner has no chance at all.

Im trying to segment it out from a point system and or "query" basis as we currently have established 2 within the TUG marketplace for posting/searching listings.

HRC/HPC

and

HVC/Welk platinum


i guess ill need to come up with a better name for both those point system

sounds like Hyatt Vacation Club Heritage / HRC and Hyatt Vacation Club Platinum / Welk would do the trick there.


we can easily link resorts to respective point programs behind the scenes to everything reads correct when trying to search etc, but that has to be the absolute worst naming/branding decision in the history of marketing.

 

[dioxide45]

I think the same name is because Marriott Vacations Worldwide has a longer term strategic vision to bring these programs more in line to allow for cross bookings, much like they did with Abound.

 

[Panzerman45]

WOW!!!! So much confusion, at this point I would not buy even a resale!

 

[ScoopKona]

WOW!!!! So much confusion, at this point I would not buy even a resale!

It's not THAT bad.

I can only comment as an HRC owner who now has Welk stuff integrated on the web page. It runs through II, but I can click and scan inventory seamlessly. That's a slight improvement over before.

I can only assume it works the same way for Welk owners trying to get to Sedona.

Ideally, I'd like to see Welk owners have parity and a 24-resort system. So long as the Welk owners get a fair number of points for their week -- lots of Diamond for Santa Fe; lots of Copper for Branson -- everybody would do well with a complete merger.

 

[Sapper]

It's not THAT bad.

I can only comment as an HRC owner who now has Welk stuff integrated on the web page. It runs through II, but I can click and scan inventory seamlessly. That's a slight improvement over before.

I can only assume it works the same way for Welk owners trying to get to Sedona.

Ideally, I'd like to see Welk owners have parity and a 24-resort system. So long as the Welk owners get a fair number of points for their week -- lots of Diamond for Santa Fe; lots of Copper for Branson -- everybody would do well with a complete merger.

I’m not certain they want a true system merger. They make money every time someone uses II to book from Heritage to Platinum (or vice versa). They may eventually allow HPP to play in both systems as some kind of overlay, but that is only so they can more easily sell HPP, not to make the system integrated and better for the owners.

 

[ScoopKona]

I’m not certain they want a true system merger. They make money every time someone uses II to book from Heritage to Platinum (or vice versa). They may eventually allow HPP to play in both systems as some kind of overlay, but that is only so they can more easily sell HPP, not to make the system integrated and better for the owners.

Only the $150 through II. I think they would make more with loads of $80 split-week exchanges -- particularly in places like Escondido.

I have my doubts about an actual merger as well. But it's something I'm in favor of. It would make things considerably easier for all owners. (But Marriott doesn't seem to care about that.)

 

[Sapper]

Only the $150 through II. I think they would make more with loads of $80 split-week exchanges -- particularly in places like Escondido.

I have my doubts about an actual merger as well. But it's something I'm in favor of. It would make things considerably easier for all owners. (But Marriott doesn't seem to care about that.)

I wonder if it is a money velocity thing. Ie, funds paid to II go directly to MVC’s balance sheet, where as funds to Hyatt are indirectly reported on MVC‘s balance sheet. All speculation on my part.

I would be in favor of a true merger, have a set quantity of points for everything, and do it in a way that is fair like the original Hyatt system. My fear is they will only do what is most profitable, and not in the interest of the owners.

 

[ScoopKona]

I wonder if it is a money velocity thing. Ie, funds paid to II go directly to MVC’s balance sheet, where as funds to Hyatt are indirectly reported on MVC‘s balance sheet. All speculation on my part.

I would be in favor of a true merger, have a set quantity of points for everything, and do it in a way that is fair like the original Hyatt system. My fear is they will only do what is most profitable, and not in the interest of the owners.

There's also the possibility of getting owners to reload -- every time a Hyatt owner stays at a Hyatt or a Welk (or a Marriott for that matter), it's a chance to entice them to take a tour. Timeshare tours are quite literally a numbers game. X% buy -- and all the information in the world hasn't changed that X% pays developer prices.

You wouldn't believe how many people I met in Key West who were convinced that resales were somehow "less than" compared paying the developer price.

 

[Hindsite]

I wonder if it is a money velocity thing. Ie, funds paid to II go directly to MVC’s balance sheet, where as funds to Hyatt are indirectly reported on MVC‘s balance sheet. All speculation on my part.

I would be in favor of a true merger, have a set quantity of points for everything, and do it in a way that is fair like the original Hyatt system. My fear is they will only do what is most profitable, and not in the interest of the owners.

MVW is the parent company to the Hyatt timeshares, MVC and II. The results are consolidated at MVW, not into MVC.

 

[ScoopKona]

MVW is the parent company to the Hyatt timeshares, MVC and II. The results are consolidated at MVW, not into MVC.

It's easier to just say "Marriott" than to try to unpack all the shell companies. Regardless, I can't think of any good thing that has happened since they took over. They haven't wrecked the legacy HRC system. But that's hardly a glowing endorsement.

At least we knew where we stood when the Pritzkers were in charge.

 

[amluckau]

Was told by a Welk, i.e., HVC Platinum, GM last week that HVC is trying to conjure up an equivalency factor between Hyatt and Welk pts to enable direct cross-booking. That would be nice but not holding my breath. Hilton did so with Diamond, but made you buy into HGVMax to cross-book. We didn’t buy in so can’t directly use HGVC inventory.

 

[GTLINZ]

Was told by a Welk, i.e., HVC Platinum, GM last week that HVC is trying to conjure up an equivalency factor between Hyatt and Welk pts to enable direct cross-booking. That would be nice but not holding my breath. Hilton did so with Diamond, but made you buy into HGVMax to cross-book. We didn’t buy in so can’t directly use HGVC inventory.

I could see that happening for HPP owners. MVW does not tend to give anything away and needs to stock HPP with advantages (which right now are few). The question is if those who pay on the Welk side would also get access to HRC inventory in addition to HPP inventory.

 

[amluckau]

I could see that happening for HPP owners. MVW does not tend to give anything away and needs to stock HPP with advantages (which right now are few). The question is if those who pay on the Welk side would also get access to HRC inventory in addition to HPP inventory.

He, as my post indicates, said fully cross-book. I expect there to be a buyin on both sides as there was in Hilton/Diamond but obviously hope not.