Hyatt High Sierra News Letter

[DeniseM]

https://s3.amazonaws.com/hyatt-email-static/2025/25-1103-4896751/HVC_Newsletter_High_Sierra_Lodge_2025.pdf

 

[davidvel]

Interesting pick for a timeshare GM: A fitness instructor, scuba diver, with a degree in film.

 

[DeniseM]

She also has resort experience:

Hospitality is truly my passion. I join you
after a highly successful tenure in my
previous role, where I earned multiple
awards for guest satisfaction and customer
service excellence. Most notably, I played
a pivotal role in leading initiatives that
helped the resort achieve the prestigious
designation of a World Class Resort

 

[DeniseM]

More Info from Linked In: https://www.linkedin.com/in/samantha-barry-shrm-cp-273b87210

Licenses & Certifications
•  Resort Operations Training Ambassador 
Hyatt Vacation Ownership 
Issued Oct 2024 



•  Elevate Leadership Training Certification 
Marriott Vacations Worldwide 
Issued Aug 2024 



•  Hospitality Excellence Training 
Forbes Travel Guide 
Issued Aug 2022 



•  SHRM - Certified Professional (SHRM-CP) 
SHRM 
Issued Jul 2025 Expires Jul 2028 
Credential ID 0bd5c57d-8426-4d31-a4bc-39495220db59 
See credential  



Honors & Awards
• 2024 Highest Front Office Metrics Hyatt Vacation Club 
Hyatt Vacation Club 
Feb 2025 


• 2024 Highest NPS Hyatt Vacation Club 
Hyatt Vacation Club 
Feb 2025 


• 2024 Highest OSAT Hyatt Vacation Club 
Hyatt Vacation Club 
Feb 2025 


• 2024 Quality Assurance Award 
Hyatt Vacation Club 
Feb 2025 


• 2024 World Class Resort Award 
Hyatt Vacation Club 
Feb 2025 Presented to resorts that have met or exceeded their target goals in guest satisfaction, financial performance, and quality assurance. 




• Way To Go! Century Club 
Hyatt Vacation Club 
Jan 2025 Century Club is awarded to associates who have received over 100 surveys, letters, or emails of recognition from guests and owners for providing consistent, high-quality guest service; these associates go above and beyond their everyday roles and responsibilities. 




• 2023 Highest NPS Hyatt Vacation Club 
Hyatt Vacation Club 
Jan 2024 


• 2023 Highest OSAT Hyatt Vacation Club 
-
Jan 2024

 

[davidvel]

More Info from Linked In: https://www.linkedin.com/in/samantha-barry-shrm-cp-273b87210

Licenses & Certifications
•  Resort Operations Training Ambassador 
Hyatt Vacation Ownership 
Issued Oct 2024 



•  Elevate Leadership Training Certification 
Marriott Vacations Worldwide 
Issued Aug 2024 



•  Hospitality Excellence Training 
Forbes Travel Guide 
Issued Aug 2022 



•  SHRM - Certified Professional (SHRM-CP) 
SHRM 
Issued Jul 2025 Expires Jul 2028 
Credential ID 0bd5c57d-8426-4d31-a4bc-39495220db59 
See credential  



Honors & Awards
• 2024 Highest Front Office Metrics Hyatt Vacation Club 
Hyatt Vacation Club 
Feb 2025 


• 2024 Highest NPS Hyatt Vacation Club 
Hyatt Vacation Club 
Feb 2025 


• 2024 Highest OSAT Hyatt Vacation Club 
Hyatt Vacation Club 
Feb 2025 


• 2024 Quality Assurance Award 
Hyatt Vacation Club 
Feb 2025 


• 2024 World Class Resort Award 
Hyatt Vacation Club 
Feb 2025 Presented to resorts that have met or exceeded their target goals in guest satisfaction, financial performance, and quality assurance. 




• Way To Go! Century Club 
Hyatt Vacation Club 
Jan 2025 Century Club is awarded to associates who have received over 100 surveys, letters, or emails of recognition from guests and owners for providing consistent, high-quality guest service; these associates go above and beyond their everyday roles and responsibilities. 




• 2023 Highest NPS Hyatt Vacation Club 
Hyatt Vacation Club 
Jan 2024 


• 2023 Highest OSAT Hyatt Vacation Club 
-
Jan 2024

Even more odd that they did not highlight her relevant experience in the newsletter, not even "she has (2 years) of experience in resort management functions."

 

[ArizonaSun4Fun]

https://s3.amazonaws.com/hyatt-email-static/2025/25-1103-4896751/HVC_Newsletter_High_Sierra_Lodge_2025.pdf

Thanks for sharing the newsletter. One of the better Hyatt newsletters I've seen in a while with some good information for people that might be heading to the resort. Looks like a few positive changes happening for a resort that has had a lot of negativity lately with the hotel changes next door.

 

[BJRSanDiego]

https://s3.amazonaws.com/hyatt-email-static/2025/25-1103-4896751/HVC_Newsletter_High_Sierra_Lodge_2025.pdf

Yes, thanks for sharing. I was impressed with the former GM, Linda, who I met her during her assignment at Marriott Desert Springs. I hope that she enjoys her retirement.

 

[DeniseM]

Even more odd that they did not highlight her relevant experience in the newsletter, not even "she has (2 years) of experience in resort management functions."

Are you even a Hyatt owner?

 

[davidvel]

Are you even a Hyatt owner?

Even? Are only Hyatt owners allowed to comment here? If so you should report me to a moderator.

 

[DeniseM]

In that case, I will be happy to let them know about your [concerns] on my next trip to the resort.

 

[davidvel]

In that case, I will be happy to let them know about your disapproval on my next trip to the resort.

Where did I say I disapproved?