- Joined
- Feb 3, 2008
- Messages
- 1,694
- Reaction score
- 375
- Points
- 444
- Resorts Owned
- Westin Lagunamar, Westin Aventuras, Marriott Grande Vista, Sandos Caracol, Festiva, Diamond Resorts (Hawaii Collection)
Vistana placed 79,200 Staroptions in a holding account for us in May for a cancelled 13-night stay at WLR, with the the restriction that they be used only for bookings within 120 days of arrival.
In discussions with Vistana, I learned there was likely away around this constraint. So I booked a 1BR unit for 17 January nights at Westin Lagunamar using unrestricted 2021 Staroptions. They informed me that if I were to then call at the beginning of our 120-day window, I could apply our restricted Staroptions to this booking and get our unrestricted Staroptions back. So I did this.
When I called Monday to execute that option, a very pleasant young lady (sounded young...and pretty, too) quickly took care of that for us. She applied our 79,200 restricted Staroptions to the first 13 nights of our January stay and returned 79,200 unrestricted, calendar-year 2021 Staroptions to us...for future use or banking...and this process did not require a unit other than ours to be available. Thank you, Vistana.
Would anyone like to meet us at WLR in January to help celebrate?
In discussions with Vistana, I learned there was likely away around this constraint. So I booked a 1BR unit for 17 January nights at Westin Lagunamar using unrestricted 2021 Staroptions. They informed me that if I were to then call at the beginning of our 120-day window, I could apply our restricted Staroptions to this booking and get our unrestricted Staroptions back. So I did this.
When I called Monday to execute that option, a very pleasant young lady (sounded young...and pretty, too) quickly took care of that for us. She applied our 79,200 restricted Staroptions to the first 13 nights of our January stay and returned 79,200 unrestricted, calendar-year 2021 Staroptions to us...for future use or banking...and this process did not require a unit other than ours to be available. Thank you, Vistana.
Would anyone like to meet us at WLR in January to help celebrate?