Hi everyone. We bought a legacy week - gold season at Surfwatch on Hilton Head Island in 2016. We paid $6500 including whatever fees may have been involved (don't remember exactly), but direct through Marriott resale. We love the resort, lost it in 2020 due to COVID - we had Easter week planned. We work for a school district so bought it specifically so we could travel during the Spring breaks.
So...happy about the gorgeous resort, and love Hilton Head. It's easy to get to, we can drive (14 ish hours) or fly and be there in under 3. With COVID, we're not looking to get on a plane any time soon and the access by car was one of the major decision makers for our purchase.
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Not happy about the purchase price - which I figured out AFTER we bought it - that we paid too much. I knew about TUG resales, but it wasn't coming up when we were looking and we felt more comfortable buying direct through the resort at that time. Move forward 4 years - had 3 great trips. We are still hoping they'll be many more, but not so sure when that will be, given the current situation with the virus and some personal (but happy) family things happening. We have Spring break 2021 booked, but won't be able to go due to our personal family obligations.
Then COVID hit, for all of us.... I'm nowhere near happy about the way Marriott handled the shutdown, causing us to lose our week to an II certificate. We're not II members, because we have no plans of trading out in the future. I was hoping for an option to extend 2020's week usage for a few years or at least be able to turn it into rewards points, which my contract allows for any year. Marriott wouldn't allow for that option since they closed the resort so close to our arrival date and the regular cut off to trade it for rewards points had past (no exception could be made due to COVID?). Therefore, our only option was to buy II membership and pay the exchange fee of $99 to use the certificate. This adds $200 to the cost of owning (maintenance fees) for the 2020 year.
I know many people lost travel money due to COVID and we are not the only ones. However, I really tried to book a place for this year, during a school vacation period that would equal our maintenance fees, plus II membership, plus exchange fee - approximately $1660 - for this current year. Due to the certificates offering leftover inventory and covid- top picks for us were not an option. We managed to get a sleep 4 (Surfwatch unit is a sleep 6) a couple of hours from home for the week before Christmas (we're both off). Unfortunately, I could rent the same type of unit at the same place through a local realtor for a little more than 1/2 my maintenance cost - $750. All in all it was not the hit some people lost on cancelled vacations (I'm not including the flight cancelations - credited to travel banks), but it's still money lost and if Marriott had allowed me to at least transfer my week to RP, I wouldn't have had to pay II or exchange fees.
Add that to the fact that to Marriott the week is worth ZERO. I called to see how much they would pay for us to sell it back to them. There was a time we would have gotten about 1/2 what we paid, but they told me they would take it back with no money paid to us, but they would pay the closing costs.
In consideration of all above, and at this point in time, we are not happy with our Marriott timeshare. Sounds like the timeshare dismay one reads about on these and other message boards. I feel stuck with it instead of happy to have it....hopefully, that will change if we ever get back there before we feel we need to get rid of it. We have discussed renting it, but have never done such a thing so not really comfortable with the prospect of renting on our own. And, we'd like to give it one more try before letting it go.
stay safe, be well
Dee