uaremymuse
newbie
- Joined
- Feb 27, 2018
- Messages
- 214
- Reaction score
- 42
- Points
- 38
I made a hotel reservation by mistake and the day that this occurred would have included that day as the arrival date. As soon as I realized that I had mistakenly made the reservation, which was within a minute, I called Marriott Bonvoy and explained what had occurred. During the call a $298 charge appeared on my Amex card. The MB representative told me that there was no problem cancelling the reservation and that I would not be charged anything for the reservation and cancellation even though it all happened after 9pm on the day of what would have been the day of arrival. The MB Rep told me that I was allowed to cancel same day reservations without any financial penalty because of my Titanium level of membership.
Issue: The $298 was processed against my credit card. Does anyone know anything about this type of issue? Thank you.
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Issue: The $298 was processed against my credit card. Does anyone know anything about this type of issue? Thank you.
Sent from my iPhone using Tapatalk