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Hosed at W. 57th

FatPedro

newbie
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Mar 12, 2014
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Location
Suburb of Vancouver, BC
So, we had been dilligently trying to book at week at W. 57th for the week of Aug 1 to 8.

Everything was going good and then *BAM* from one minute to the next, Aug 6 was sold out!

Well, that sucks. Still going to try for 7th & 8th and probably stay nearby on the 6th, unless there's a sudden cancellation. .*hint8*.

So, if any of you tuggers have an Aug 6, studio at W.57 and are going to cancel, please let me know first so I can grab it. I'd rather not have to move hotels for one day if I can avoid it!

Just needing to vent...

Fatima and Pedro.

P: We how many points?
F: 20,400
P: Should we get more?:rofl:
 

Ron98GT

TUG Member
Joined
Nov 30, 2010
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Location
Las Vegas, NV
Resorts Owned
HGVC (7k Hawaii), Marriott (2-Bdrm L/O), & RCI Points (80k Grand View)
Just keep tying at different times during the day & night.

We recently stayed at W57th, May 24th to May 28th (4 nites), in a studio. I went on-line every night after midnight pacific time to book a room, one day/nite at a time.

One night, I could not get a studio, so I booked a 1 bedroom. Later that day, a studio became available, so I booked it along with the 1 bedroom. For some reason, I could not cancel the 1 bedroom and book the studio. I called HGVC, told them about the problem, they didn't charge me, and reimbursed me for the fees. :D
 
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TheCryptkeeper

TUG Member
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May 16, 2014
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Location
Tampa, Florida
Resorts Owned
HGVC at the Flamingo
West 57th St. By Hilton Club
Did this happen while making the reservation online with Revolution? If so, call HGVC. I have had the same thing happen to me a few times. When I called, the room was available on the date and I was able to make the reservation..


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FatPedro

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Suburb of Vancouver, BC
Did this happen while making the reservation online with Revolution? If so, call HGVC. I have had the same thing happen to me a few times. When I called, the room was available on the date and I was able to make the reservation..


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Hi Crypt.

Yes, we phone them, but it was definately gone. Checking about every hour now with the hopes that someone cancels.
Feels like I might be :deadhorse:, but you just never know.

Thanks,
Pedro.
 

TheCryptkeeper

TUG Member
Joined
May 16, 2014
Messages
109
Reaction score
9
Location
Tampa, Florida
Resorts Owned
HGVC at the Flamingo
West 57th St. By Hilton Club
Be persistent. Plans change and something might very possibly come up. I had to piece together a four night stay there last October by making three individual reservations. I checked online every night at 11:59 pm EST and booked one night at a time at the stroke of midnight each evening, like Ron98GT. It cost a little more, but I was able to do it.

I hope it works out for you.


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FatPedro

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Suburb of Vancouver, BC
Be persistent. Plans change and something might very possibly come up. I had to piece together a four night stay there last October by making three individual reservations. I checked online every night at 11:59 pm EST and booked one night at a time at the stroke of midnight each evening, like Ron98GT. It cost a little more, but I was able to do it.

I hope it works out for you.


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Well fellow tuggers, persistence has paid off, and we will be at W. 57th for the full 8 nights!

Thanks everyone!

Pedro.
 

TheCryptkeeper

TUG Member
Joined
May 16, 2014
Messages
109
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Location
Tampa, Florida
Resorts Owned
HGVC at the Flamingo
West 57th St. By Hilton Club
Congratulations -- what dates? We will be there 7/31 - 8/3.


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Denise L

Tug Review Crew: Veteran
TUG Member
Joined
Jun 6, 2005
Messages
3,613
Reaction score
379
Location
West Coast
Resorts Owned
Starwood/Vistana, Disney, Hyatt, HGVC
Just keep tying at different times during the day & night.

We recently stayed at W57th, May 24th to May 28th (4 nites), in a studio. I went on-line every night after midnight pacific time to book a room, one day/nite at a time.

One night, I could not get a studio, so I booked a 1 bedroom. Later that day, a studio became available, so I booked it along with the 1 bedroom. For some reason, I could not cancel the 1 bedroom and book the studio. I called HGVC, told them about the problem, they didn't charge me, and reimbursed me for the fees. :D

I will be trying to use my sister's HGVC points this way some day in the future. I was under the impression that if I booked one night at a time online, that it would incur the reservation fee each time. Were you able to get the reservation fees reimbursed for each night, or did you have to pay 4 fees?
 

Ron98GT

TUG Member
Joined
Nov 30, 2010
Messages
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Reaction score
15
Location
Las Vegas, NV
Resorts Owned
HGVC (7k Hawaii), Marriott (2-Bdrm L/O), & RCI Points (80k Grand View)
I only had to pay once. I didn't make 4 reservations. I updated the 1st reservation by adding the 2nd nite. Then I updated the 1st reservation to add the 3rd nite, etc. So, it was a one time fee. This is unique to W57th ST and I don't think that it applies to another HGVC property, that I know of. Another thing, you have to use Revolution, not Classic.


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Denise L

Tug Review Crew: Veteran
TUG Member
Joined
Jun 6, 2005
Messages
3,613
Reaction score
379
Location
West Coast
Resorts Owned
Starwood/Vistana, Disney, Hyatt, HGVC
I only had to pay once. I didn't make 4 reservations. I updated the 1st reservation by adding the 2nd nite. Then I updated the 1st reservation to add the 3rd nite, etc. So, it was a one time fee. This is unique to W57th ST and I don't think that it applies to another HGVC property, that I know of. Another thing, you have to use Revolution, not Classic.


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Thanks for this information. So you were able to do the updates all online? I am new to using my sister's online account, so wasn't aware I could change a reservation online.
 

tommy1005

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Jul 21, 2014
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TX
so, why does it show dates as unavailable on hgvc, but if I go to hilton.com I can book and pay cash?
 

Talent312

TUG Review Crew: Veteran
TUG Member
Joined
Jul 4, 2007
Messages
17,650
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7,507
Resorts Owned
HGVC & GTS
so, why does it show dates as unavailable on hgvc, but if I go to hilton.com I can book and pay cash?

Becuz:
(1) HGVC may own "unsold" inventory which it rents thru Hilton Hotels
.... as we might do with our own TS... Hilton Hotels is their Craigslist.
(2) when a HGV'er converts their HGVC points to HHonors, Hilton Hotels
is compensated with corresponding space at a HGVC resort.
.
 
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