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Hilton "upgrade" pitch

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[QUOTE="Arusso, post: 2852134, member: 91863"
...only three of the former DRI resorts in VA (from before the Hilton acquisition) namely, Powhatan, Greensprings and Oceanaire have been rebranded to HVC.

...Neither Greensprings nor the other VA Beach properties have yet to be rebranded.[/QUOTE]

Something amiss?

The Sales Center for both Powatan and Greensprings is one and the same, and always has been. From what were told only two weeks ago, there were many people in sales who were terminated. With the acquisition, DRI no longer exists; eventually everything Diamond owned will become Hilton of some sort or another. "Affiliates" may be a different story.
 

dayooper

TUG Review Crew
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HGVC: The Flamingo, The Boulevard
[QUOTE="Arusso, post: 2852134, member: 91863"
...only three of the former DRI resorts in VA (from before the Hilton acquisition) namely, Powhatan, Greensprings and Oceanaire have been rebranded to HVC.

...Neither Greensprings nor the other VA Beach properties have yet to be rebranded.


Not sure all will become HVC. There are some that will be in limbo. They could stay DRI or they can be sold off. Some of the Orlando properties might have that fate.

Affiliates will not be available to HGV Max members, or that’s what has been said.
 

tjnevers

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Passed on the "Owners update" at our "VIP" check in at the Sedona Ridge Resort.
My wife stayed in the car because she hates TS presentations. I told the guy that if he wanted to pitch me, it would only be me at the presentation. They balked at that.
We are weeks owners at this resort & use it exclusively for 1 week/year. Bought it resale & never joined DRI points system.
As we were haggling over whether or not they would be agreeable to only pitching me at a presentation, I heard a car alarm horn go off.
After a few long seconds of hearing this alarm, I went outside & sure enough, my wife had accidentally set it off by exiting our locked Jeep.
I figured out how to press the "Panic" button on the Jeep key in my pocket to turn the alarm off. Then I went back into the "VIP" office, grabbed my room keys & "concierge" stuff, muttered: "Gotta go", & got out of there. Later, my wife & I had a good laugh about it. From scanning the posts here, it doesn't look like I missed anything. BTW, the guy who hustled me into the "VIP" check in room said he was a Hilton employee, not DRI, & assured me that I would only be subject to a low key, one hour presentation.
 

artringwald

TUG Review Crew
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DRI: The Point at Poipu, 3 deeded weeks, 1 of which is in The Club.
Passed on the "Owners update" at our "VIP" check in at the Sedona Ridge Resort.
My wife stayed in the car because she hates TS presentations. I told the guy that if he wanted to pitch me, it would only be me at the presentation. They balked at that.
We are weeks owners at this resort & use it exclusively for 1 week/year. Bought it resale & never joined DRI points system.
As we were haggling over whether or not they would be agreeable to only pitching me at a presentation, I heard a car alarm horn go off.
After a few long seconds of hearing this alarm, I went outside & sure enough, my wife had accidentally set it off by exiting our locked Jeep.
I figured out how to press the "Panic" button on the Jeep key in my pocket to turn the alarm off. Then I went back into the "VIP" office, grabbed my room keys & "concierge" stuff, muttered: "Gotta go", & got out of there. Later, my wife & I had a good laugh about it. From scanning the posts here, it doesn't look like I missed anything. BTW, the guy who hustled me into the "VIP" check in room said he was a Hilton employee, not DRI, & assured me that I would only be subject to a low key, one hour presentation.
My wife always stays in the car too. I've gone by myself to presentations several times. You never get a perk for attending, and the rep never gets credit for giving a presentation. They usually send you to the new guy so he can practice. I stopped going because I never got any useful info from it.

Don't they always say that things have changed and the presentation will be low key? :LOL:
 

SmithOp

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Resorts Owned
HGVC King's Land 2BR Premier 23.040K Points.
Passed on the "Owners update" at our "VIP" check in at the Sedona Ridge Resort.
My wife stayed in the car because she hates TS presentations. I told the guy that if he wanted to pitch me, it would only be me at the presentation. They balked at that.
We are weeks owners at this resort & use it exclusively for 1 week/year. Bought it resale & never joined DRI points system.
As we were haggling over whether or not they would be agreeable to only pitching me at a presentation, I heard a car alarm horn go off.
After a few long seconds of hearing this alarm, I went outside & sure enough, my wife had accidentally set it off by exiting our locked Jeep.
I figured out how to press the "Panic" button on the Jeep key in my pocket to turn the alarm off. Then I went back into the "VIP" office, grabbed my room keys & "concierge" stuff, muttered: "Gotta go", & got out of there. Later, my wife & I had a good laugh about it. From scanning the posts here, it doesn't look like I missed anything. BTW, the guy who hustled me into the "VIP" check in room said he was a Hilton employee, not DRI, & assured me that I would only be subject to a low key, one hour presentation.
You and the wife did the right thing, and are savvy not to have fallen victim to the sales staff at Ridge.

I have stayed there several times, really like the resort and area. I’ve always managed to get cheap stays through Interval. I’ve had many hot tub chats with owners about how agressive the sales staff are there, and at Summit. Just because they now work for HGV does not mean their tactics have changed.

Keeping to deeded ownership is the smart move, you avoided paying to “upgrade” to DRI points, and now the same with DRI Max, well done.


Sent from my iPad using Tapatalk Pro
 

chapjim

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Wyndham VIPF & PresRes, DRI (Gold), Quarter House (4), Resort on Cocoa Beach (4)
Went to a presentation at Tuscany Village this noon. We are Diamond owners and are staying at Grande Villas. The first thing the sales person said was that we shouldn't be there, that Hilton didn't want to talk to Diamond owners yet, not until after January. (News to us -- we've been to two Hilton presentations since mid-summer.)

This salesman was the most arrogant, obnoxious person we've seen in ages in any setting. The pitch was familiar -- Diamond owners either had to upgrade or lose out to decreasing availability as Diamond convertees to Hilton would be able to book Diamond resorts but Diamond owners wou;dn't be able to book Hilton resorts. Also, maintenance fees would be going sky high. I told him I had heard that before but doubted it would be a big problem.

We told him we had stayed at Grand Beach and liked it. He stuck up his nose and sneered, "That's Diamond."

He had a slide on a monitor with three columns -- Hilton, HGVMax, and Diamond, left to right, that purported to show the migration to HGV Max. I told him I had some familiarity with HGVMax and didn't see anything that was worth the money. He reared up and said, "I haven't offered you HGVMax!"

I pulled out some sheets I had printed before we left home that showed sales listings at HGVC SeaWorld (5.800 points for $500; 8,000 points for $1,000) and Tuscany Village (9,280 points for $1,000; 8,000 points for $950). He sniffed and said, "Those are rentals.") I tried to explain these were reputable internet sales people and that rental listings don't have anything about annual, biennial-even, etc.) He got up and walked out saying. "I'm not going to sit here and argue with you." I told him to stick it.

We were then sent to meet with someone to do a "survey." We've been through this before and in no sense was it a survey. It was an attempt to sell us an introductory package -- 11,520 points for some amount of money. I told the lady that it sounded like the same thing we had actually purchased at a preview center in Virginia Beach a couple of months ago but we had rescinded immediately upon reading the contract. The salesman there flat out lied to us.

The lady said we were not eligible to purchase the introductory package because we had already bought once and took us to gifting. Worst presentation ever.
 
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pedro47

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Went to a presentation at Tuscany Village this noon. We are Diamond owners and are staying at Grande Villas. The first thing the sales person said was that we shouldn't be there, that Hilton didn't want to talk to Diamond owners yet, not until after January. (News to us -- we've been to two Hilton presentations since mid-summer.)

This salesman was the most arrogant, obnoxious person we've seen in ages in any setting. The pitch was familiar -- Diamond owners either had to upgrade or lose out to decreasing availability as Diamond convertees to Hilton would be able to book Diamond resorts but Diamond owners wou;dn't be able to book Hilton resorts. Also, maintenance fees would be going sky high. I told him I had heard that before but doubted it would be a big problem.

We told him we had stayed at Grand Beach and liked it. He stuck up his nose and sneered, "That's Diamond."

He had a slide on a monitor with three columns -- Hilton, HGVMax, and Diamond, left to right, that purported to show the migration to HGV Max. I told him I had some familiarity with HGVMax and didn't see anything that was worth the money. He reared up and said, "I haven't offered you HGVMax!"

I pulled out some sheets I had printed before we left home that showed sales listings at HGVC SeaWorld (5.800 points for $500; 8,000 points for $1,000) and Tuscany Village (9,280 points for $1,000; 8,000 points for $950). He sniffed and said, "Those are rentals.") I tried to explain these were reputable internet sales people and that rental listings don't have anything about annual, biennial-even, etc.) He got up and walked out saying. "I'm not going to sit here and argue with you." I told him to stick it.

We were then sent to meet with someone to do a survey. We've been through this before and in no sense was it a survey. It was an atempt to sell us an introductory package -- 11,520 points for some amount of money. I told the lady that it sounded like the same thing we had actually purchased at a preview center in Virginia Beach a couple of months ago but we had rescinded immediately upon reading the contract. The salesman ther flat out lied to us.

The lady said we were not eligible to purchase the introductory package because we had already bought once and took us to gifting. Worst presentation ever.
Wow! That salesperson needs to be reported to someone in Hilton Corporate office.
 
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