AmIInTheRightPlace
Guest
- Joined
- Nov 29, 2022
- Messages
- 15
- Reaction score
- 8
- Points
- 13
Hi everyone!
I have a vacation coming up and I think I'm in a bit of a predicament. This time last year, I booked a regular stay at Hilton Grand Waikikian and prior to my arrival, I had received a call asking if I would like to attend a 2 hour timeshare presentation. I said sure why not and at the end of the presentation, I bought the VIP package. I knew I wanted to come back the following year so I made my VIP reservation fairly quickly.
About 3 months after coming back from Hawaii, I saw a Hilton promo package for Vegas (4 days/3 nights ~$226 total). I bought it and had intentions of going to Vegas towards the end of 2022. For various reasons, I decided not to go and called the Hilton number to see if I could cancel and receive a refund. They had stated that the package is non-refundable, but I could exchange the location I wanted to be at and pay the difference if needed. They listed Hawaii as one of the available locations and I thought it would be perfect if I could use this package to sort of extend my VIP stay. Hilton concierge just called me wanting to confirm my promo reservation and asked me 3 questions, one of them being "Have you attended a timeshare presentation within the last year?". I said no, which was the truth as my presentation was exactly a year ago last week.
My concern is that fact that my 90 min VIP tour is on a Thursday and my 2 hour tour from the promo deal is 6 days after that. I'm not sure if I'm breaking the T&C of the promo package:
You are not eligible to participate in this promotion if you:
Any thoughts on this matter would be appreciated.
I have a vacation coming up and I think I'm in a bit of a predicament. This time last year, I booked a regular stay at Hilton Grand Waikikian and prior to my arrival, I had received a call asking if I would like to attend a 2 hour timeshare presentation. I said sure why not and at the end of the presentation, I bought the VIP package. I knew I wanted to come back the following year so I made my VIP reservation fairly quickly.
About 3 months after coming back from Hawaii, I saw a Hilton promo package for Vegas (4 days/3 nights ~$226 total). I bought it and had intentions of going to Vegas towards the end of 2022. For various reasons, I decided not to go and called the Hilton number to see if I could cancel and receive a refund. They had stated that the package is non-refundable, but I could exchange the location I wanted to be at and pay the difference if needed. They listed Hawaii as one of the available locations and I thought it would be perfect if I could use this package to sort of extend my VIP stay. Hilton concierge just called me wanting to confirm my promo reservation and asked me 3 questions, one of them being "Have you attended a timeshare presentation within the last year?". I said no, which was the truth as my presentation was exactly a year ago last week.
My concern is that fact that my 90 min VIP tour is on a Thursday and my 2 hour tour from the promo deal is 6 days after that. I'm not sure if I'm breaking the T&C of the promo package:
You are not eligible to participate in this promotion if you:
- (i) have an open, incomplete package requiring attendance at a sales presentation,
- (ii) have attended a Hilton Grand Vacations sales presentation at any property within the last year, and/or
- (iii) are an employee of Hilton Grand Vacations, Hilton Worldwide or their affiliates.
Any thoughts on this matter would be appreciated.