Hello All,
Anybody else keeps getting "Sorry, an error has occurred. Please try again", when trying to add days to existing reservation?
Thanks,
Great3
I have been getting that also for the past week when "walking reservations". I just call CS then.
I think that the change feature is worse than before. I have given up and just call it in now.Always new, but hardly an improvement with every update.
The error message appears to have changed. After I move the sliders to change the date, click through attestations and select "confirm changes" instead of getting the the previous error message it now displays "mail@host.com for assistance" on the screen.
I also liked the slider when it stopped at the beginning of each date and not in the middle. It's super hard to slide it, too. I hope they can fix the problems soon.
I second that the new slider is much more intuitive, and I haven't experienced an issue with moving it (when the system is working). With the old slider, I ended up having to hover over the slider to see the actual check out date -- it's not as if you check out at midnight, right? So what did a slider position of right between the two days really mean?I much prefer the middle and find this to be an improvement. Makes it much more clear, IMO, just which are the check-in and check-out days. Before, it was ambiguous. Now, it is not.
But, yeah, easier to move would be better.
I was able to make new reservations just not modify reservations.
I was just able to modify a reservation for Seaworld, moved it out a week to avoid Dorian. Using Chrome on my iPad.
There are tons of available units in Orlando right now, must be a lot of people modifying or canceling.
I see the same with Marriotts in Interval using an AC.
Sent from my iPad using Tapatalk Pro
Just tried to log on and see how it would work for me now.
hoping for better than ...
View attachment 13700
Clean cache in your browser, you have some bad data stored, the site is up and running. I was able to move dates, then I moved it again and changed resorts with no problem.
Not being able to log in was temporary. I cleaned my cache, and it is still not letting me move reservation. I notice they still have the flag at the top about their being website challenges. Is anyone other than @SmithOp able to move an existing reservation?