HGVC search on the TUG Marketplace

[alwysonvac]

Just a suggestion due to the naming mess Hilton has created with HGVC and HVC.....

I noticed several Diamond resorts (aka Hilton Vacation Club) listed under a Hilton "Grand" Vacation Club search on the TUG Marketplace (see example below).
Hilton Grand Vacation Club ownership is based on a deeded week. Each deeded week is assigned a number of points.
Once an ad is identified as a Hilton Vacation Club resort, is it possible to default to Hilton Vacation Club points (preventing the other as an option)?
Or perhaps removing Hilton Grand Vacation Club points under the Point Programs dropdown to avoid confusion (since HGVC owners can not sell or rent pure points)?

 

[WaikikiFirst]

Excellent. I noticed that once. It seemed like a glaring source of confusion, the likes of which come from TS salesppl.

 

[TUGBrian]

unfortunately, its listed like that because that is what the TUG member selected instead of Hvc/dri points when creating the listing.

its extremely common for owners to be completely confused between the two.

 

[dayooper]

unfortunately, its listed like that because that is what the TUG member selected instead of Hvc/dri points when creating the listing.

its extremely common for owners to be completely confused between the two.

It's almost like HGV does it on purpose.

 

[TUGBrian]

right?

looked at a few of those...and oddly enough most are posted by brokers who should know better.

have removed the obvious ones from the marketplace with a note for the members/brokers to update it and correct said mistakes.

unfortunately there is just no way to prove the difference between a mistake and a deliberate act.

 

[vacationtime1]

It's almost like HGV does it on purpose.

Almost?

 

[TolmiePeak]

It's almost like HGV does it on purpose.

And all of the confusion and limitations of those points can be cured if you just spend tens of thousands of dollars to upgrade o MAX.

 

[dayooper]

Almost?

There's just something that HGV is doing that doesn't seem quite right.

 

[dayooper]

Deleted for clarity.

 

[dayooper]

And all of the confusion and limitations of those points can be cured if you just spend tens of thousands of dollars to upgrade o MAX.

I love the HGVC program. We have enjoyed every property we have stayed at and look forward to our vacations at HGVC resorts. The system is flexible and the non-sales staff has been nothing but great. The sales staff, on the other hand is not great.

 

[dioxide45]

unfortunately, its listed like that because that is what the TUG member selected instead of Hvc/dri points when creating the listing.

its extremely common for owners to be completely confused between the two.

But how can they even create such a combination? I went in and pretended to create a new classified ad under "Hilton Grand Vacation Club HGVC Points" and Sedona isn't a resort that can be chosen from the pick list of home resorts. In fact, none of the Hilton Vacation Club properties are listed.

 

[alwysonvac]

But how can they even create such a combination? I went in and pretended to create a new classified ad under "Hilton Grand Vacation Club HGVC Points" and Sedona isn't a resort that can be chosen from the pick list of home resorts. In fact, none of the Hilton Vacation Club properties are listed.

I see the option when I create a new classified ad under the resort name.
It then ask if it's a Points Ownership. If yes, then the dropdown appears. Interestingly it defaulted to Hilton Vacation Club Points.

 

[dioxide45]

I see the option when I create a new classified ad under the resort name.
It then ask if it's a Points Ownership. If yes, then the dropdown appears. Interestingly it defaulted to Hilton Vacation Club Points.

View attachment 107570

It looks like you are in the Sedona Summit resort and starting a listing. I was starting from within the resort of "Hilton Grand Vacations Club HGVC Points" and couldn't figure out how they tied Sedona Summit to that.

I think the issue is that when you select that it is a Points Ownership=Yes, the list of Point Program is every point program in the timeshare world. That can lead to a lot of errors. It really should be limited to point programs that are applicable to Sedona Summit.

I don't really know exactly how DRI deeded weeks work and I know they've cone through several variations of systems over the years and also acquired resorts and converted owners but do they have converted weeks that you can use as points? I know they have their Collection trusts which are pure point ownership but can you convert a deeded week to points? I know people use Sedona Summit in DEX but that is a weeks based exchange.

It would seem that limiting the Point Program dropdown based on the resort selected would solve for this. Based on the screen shot you showed and when I went in to look at it, I could literally select Disney Vacation Club Points when creating a listing under Sedona Summit.

 

[TUGBrian]

correct, if you start with a RESORT listing...you can link it to a point program.

if you start with a POINT listing, it will only allow you to choose from the resorts within that point system.

the main issue with not locking resorts into point systems is we have many dual affiliated resorts (wyndham/worldmark as a great example).

 

[dayooper]

It looks like you are in the Sedona Summit resort and starting a listing. I was starting from within the resort of "Hilton Grand Vacations Club HGVC Points" and couldn't figure out how they tied Sedona Summit to that.

I think the issue is that when you select that it is a Points Ownership=Yes, the list of Point Program is every point program in the timeshare world. That can lead to a lot of errors. It really should be limited to point programs that are applicable to Sedona Summit.

I don't really know exactly how DRI deeded weeks work and I know they've cone through several variations of systems over the years and also acquired resorts and converted owners but do they have converted weeks that you can use as points? I know they have their Collection trusts which are pure point ownership but can you convert a deeded week to points? I know people use Sedona Summit in DEX but that is a weeks based exchange.

It would seem that limiting the Point Program dropdown based on the resort selected would solve for this. Based on the screen shot you showed and when I went in to look at it, I could literally select Disney Vacation Club Points when creating a listing under Sedona Summit.

There are legacy weeks that were bought before DRI converted to a trust product. Like MVC, owners who purchased deeds before they went to a trust product, HVC owners who bought deeds can join that club. They might be even better currently selling deeds at a few select properties, but I don’t know if they have points options as well. The ability to book points with deeds does not transfer on a resale purchase.

 

[dioxide45]

correct, if you start with a RESORT listing...you can link it to a point program.

if you start with a POINT listing, it will only allow you to choose from the resorts within that point system.

the main issue with not locking resorts into point systems is we have many dual affiliated resorts (wyndham/worldmark as a great example).

But couldn't you limit this at a resort level to only allow applicable point systems to be selected? As for Worldmark, it is pure points and you don't buy a resort. Wyndham does have converted deeds so being able to select Club Wyndham points for Wyndham resorts probably makes sense, but one would not or should not be able to select Worldmark points when they are starting a classified at the resort level.

 

[TUGBrian]

anything is possible with enough time and code!

this also impacts the admin side where we link the individual resorts to the point systems and im not sure what it would "break" if there were more than one point system per resort etc.

in this situation the broker quickly corrected the issue, chances are they simply clicked the first "hilton" they saw.

ill start looking at more listings though to see how big this issue really is (especially hyatt...but im not even sure how id correct that given they both share the EXACT same name now)

 

[dioxide45]

(especially hyatt...but im not even sure how id correct that given they both share the EXACT same name now)

With Hyatt, there are three. But only one of them is tied to actual resorts. That being the legacy Hyatt Residence Club. I understand Hyatt Platinum Points (former Welk) are pure trust points as are Hyatt Portfolio Points (new Hyatt trust based on HRC inventory).

 

[TUGBrian]

nono, I get the difference...but im pretty sure they are all now officially branded (and sold) as "hyatt vacation club"