MattnTricia
TUG Member
- Joined
- Jun 14, 2005
- Messages
- 389
- Reaction score
- 106
I just went through a very painstaking process to book a cruise through HGVC. There is no doubt using points for a cruise is a
poor use of points in all scenarios. In my case I have points that I was very likely not to use and the MF were already paid. I
considered Hilton Honors but really didn't need the points. Fully understanding HGVC's rental policy I made the decision to "burn"
52000 points for 2 short cruises. This is what I found in the process:
1)this is not a process you can complete online - The numbers you see on the HGVC website for cruise costs are not accurate. In all cases there is a $159 booking fee that is not referenced anywhere on the website and in many cases the number of points needed is not calculated properly either.
2)The cruise department that handles these requests is extremely inefficient and it took more than 10 calls and getting Elite supervisors involved just so I could
use the points I had available for the cruise. I lost the type of cabin I wanted 3 times and ultimately spent more points than I wanted due to their inability to facilitate
what should have been a simple booking
3)Overall value is extremely poor but made sense for me in this one specific instance. I used these points to gain Elite status with Princess cruises by booking 2 short(2 day and 3 day) cruises
in a full suite on a double loyalty credit promo they currently have. In my case there special promo is giving my their top level of loyalty status for life in return for my use of these points.
In my case the return on the points was as follows:
58k points used - $108 in taxes I could not pay with points - $318 in reservation fees that were required. At standard Princess Cruise website pricing these 2 cruises should have cost ~$4200.
Last year my MF cost was ~.08 per point (Scotland). Adding the $426 I paid in fees it cost me ~$5000 to make a $4200 reservation but I used points I didn't have a direct need for. I am getting an elite Loyalty benefit that will provide me years of benefits long term on a cruise line we use regularly. This is the positive outlook on these costs. In a more realistic view of how much it cost me to make this reservation through HGVC I could have secured at minimum $600 in OBC for making these reservations with my preferred travel agent on top of negotiated group pricing that was $500 less as well. Mind you this would have been an out of pocket cash cost that I would not have done.
For me if you just look at standard pricing I got about 84% of my MF back to use towards a cruise. If you looked at it with other resort points with a higher MF and the cost concessions I did not get for using HGVC instead of a discount travel agent this return could easily be closer to 50% return on your actual MF $.
I posted this as everyone hears that HGVC options like RV, cruises.... are poor uses for your points . I thought I would just share that this is a very accurate statement and provide an example of what this return really looks like.
BUT - sometimes circumstances dictate you need to use points differently and in this case I am very happy with the return I got.
poor use of points in all scenarios. In my case I have points that I was very likely not to use and the MF were already paid. I
considered Hilton Honors but really didn't need the points. Fully understanding HGVC's rental policy I made the decision to "burn"
52000 points for 2 short cruises. This is what I found in the process:
1)this is not a process you can complete online - The numbers you see on the HGVC website for cruise costs are not accurate. In all cases there is a $159 booking fee that is not referenced anywhere on the website and in many cases the number of points needed is not calculated properly either.
2)The cruise department that handles these requests is extremely inefficient and it took more than 10 calls and getting Elite supervisors involved just so I could
use the points I had available for the cruise. I lost the type of cabin I wanted 3 times and ultimately spent more points than I wanted due to their inability to facilitate
what should have been a simple booking
3)Overall value is extremely poor but made sense for me in this one specific instance. I used these points to gain Elite status with Princess cruises by booking 2 short(2 day and 3 day) cruises
in a full suite on a double loyalty credit promo they currently have. In my case there special promo is giving my their top level of loyalty status for life in return for my use of these points.
In my case the return on the points was as follows:
58k points used - $108 in taxes I could not pay with points - $318 in reservation fees that were required. At standard Princess Cruise website pricing these 2 cruises should have cost ~$4200.
Last year my MF cost was ~.08 per point (Scotland). Adding the $426 I paid in fees it cost me ~$5000 to make a $4200 reservation but I used points I didn't have a direct need for. I am getting an elite Loyalty benefit that will provide me years of benefits long term on a cruise line we use regularly. This is the positive outlook on these costs. In a more realistic view of how much it cost me to make this reservation through HGVC I could have secured at minimum $600 in OBC for making these reservations with my preferred travel agent on top of negotiated group pricing that was $500 less as well. Mind you this would have been an out of pocket cash cost that I would not have done.
For me if you just look at standard pricing I got about 84% of my MF back to use towards a cruise. If you looked at it with other resort points with a higher MF and the cost concessions I did not get for using HGVC instead of a discount travel agent this return could easily be closer to 50% return on your actual MF $.
I posted this as everyone hears that HGVC options like RV, cruises.... are poor uses for your points . I thought I would just share that this is a very accurate statement and provide an example of what this return really looks like.
BUT - sometimes circumstances dictate you need to use points differently and in this case I am very happy with the return I got.
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