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HGVC Auto Save points - confusion

Sandy VDH

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I signed up for Autosave in Q1 2019 which would autosave any 2019 points into 2020, and the fee was reduced. Well as it turned out I got the points moved over prior to the end of the use year because I wanted to book a stay early this year using those 2019 points. Since I paid for the save and the VC could verify that, she just moved the points over for me. So at the end of the year I had 0 2019 points left.

Well this morning I got an email from HGVC and it saved my remaining 2020 points into 2021. Not sure why that happened. Anyone else had this happen?

I was looking for the 2020 Autosave option but only found the regular option, I did not complete the transaction or provide payment info. So I am not sure if that triggered the save or if the Autosave from 2019 did it.

Info from email.....
1578074988797.png
 
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Talent312

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Since it didn't cost you anything more (than the 2019 save)... and you
can always borrow 'em back, maybe just let it ride (two saves for one fee).
OTOH, it is bad karma to take advantage of the error, so call it in (maybe).
.
 
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Sandy VDH

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Since it didn't cost you anything more (than the 2019 save)... and you
can always borrow 'em back, maybe just let it ride (two saves for one fee).
OTOH, it is bad karma to take advantage of the error, so call it in (maybe).
.

Well they already reversed it online, but I have yet to get an email stating such. Well that was weird.

Has anyone found the priced reduced auto save feature anywhere yet?
 

GT75

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Well they already reversed it online, but I have yet to get an email stating such. Well that was weird.

Has anyone found the priced reduced auto save feature anywhere yet?
$95 (phone) / $85 (online). Look at 2020 rules fees page
 

Sandy VDH

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$95 (phone) / $85 (online). Look at 2020 rules fees page
Yes I saw it there, but I can't find where you can actually arrange it online. I see an Autosave, but it says it already has it activated, but I assume that was from last year.

Since I moved over 11,600 points from this year, I assume I will need to push this years points into next. I need to do a huge family vacation and get my siblings all together from afar and use some of these points. We used to do that regularly when my parents were alive, but since they passed we have not done it.
 

natarajanv

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Yes I saw it there, but I can't find where you can actually arrange it online. I see an Autosave, but it says it already has it activated, but I assume that was from last year.

Since I moved over 11,600 points from this year, I assume I will need to push this years points into next. I need to do a huge family vacation and get my siblings all together from afar and use some of these points. We used to do that regularly when my parents were alive, but since they passed we have not done it.
It's in manage my points drop-down link.
0355ce067824770fa4cc1a72c6dca58f.jpg


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Sandy VDH

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yes except mine still has my 2019 enrollment in there.... which I am sure they will figure out eventually.
1578089708084.png
 

SmithOp

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Sounds like those top notch programmers never figured that people would renew it two years in a row.


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