I join the others saddened to hear of Herb's passing; I am a timeshare newbie, and decided to take the plunge with a SA timeshare after doing some research following my return from vacation last winter. We are going to experience our first trade next week at Grand Mayan Riviera Maya, which we obtained in a trade for a unit at Strand Pavillion purchased through Herb. We also traded for a week in Hawaii next January. I am still skeptical until we complete our visits, but our SA timeshare will have already paid for itself with these two trades.
Herb promptly returned my calls, patiently answered my many questions, and handled the transaction professionally and smoothly. In an industry with a sometimes unsavory reputation, he was a breath of fresh air, and will be missed.
I hope his widow visits this board and sees the high regard many who dealt with Herb had for him.