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Has Anyone Exchanged through VRI? [See the Sea in San Diego]

imjustme

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We are MROP owners who are booked into See the Sea in San Diego the end of this month. I understand that MROP owns four units in the building. The reservation was made last year. Upon reading reviews of STS, I found that one of the MROP units, #24, is close to a bar that gets very noisy at closing time. I found out today after calling the front desk that we are booked into this unit. I said I'd read that#24 gets very noisy and asked if we could be changed into a different unit. She told me they couldn't do it and to call VRI, the exchange company for MROP. I called them and the person I spoke with refused to give us a different unit even after I told him I'd reserved there a whole year ago and asked if he could trade us with someone else. His reply was that he'd never heard the unit was noisy. I've always traded whatever MROP resort we were assigned to with RCI and never had a problem. I know the person I talked to (and I was polite) could've helped us if he had wanted.

My question is--does VRI not give any consideration to owners, or are they just simply uncooperative with everybody? I doubt that we'll ever go through them again if that's the way they are.
 

Passepartout

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I don't think that VRI has access to the reservations at any particular resort, therefore can't move anyone onto or out of any particular unit. And if MROP owns just 4 units in the resort, those are the ones that would have to be involved in the move.

We are also MROP owners, and have other VRI managed resorts as well, and have never found any of their owned units to be a problem.

I understand that See the Sea is a nice, well located, though older resort, typical of MROP ownerships, and many MROP members would be tickled pink to get a reservation there. Perhaps if you are the 'early to bed' types and happen to be light sleepers, pack some earplugs in case the revelers get to be too much, and don't invite you to join them.

Jim
 

DeniseM

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I don't think that VRI has access to the reservations at any particular resort, therefore can't move anyone onto or out of any particular unit. And if MROP owns just 4 units in the resort, those are the ones that would have to be involved in the move.

We are also MROP owners, and have other VRI managed resorts as well, and have never found any of their owned units to be a problem.

I understand that See the Sea is a nice, well located, though older resort, typical of MROP ownerships, and many MROP members would be tickled pink to get a reservation there. Perhaps if you are the 'early to bed' types and happen to be light sleepers, pack some earplugs in case the revelers get to be too much, and don't invite you to join them.

Jim

Or go down and have a night cap! :D
 
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Carlsbadguy

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Last time I stayed here last year I paid the small upgrade fee for an oceanview unit and it was in the middle of the complex on an upper floor. You might call the phone number in Salt Lake and ask if an upgrade is available.
 

imjustme

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Thanks for responding. I am going to try Salt lake City--we're certainly willing to pay an upgrade fee if anything can be done to move us.
 
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