Scubadoc
TUG Member
- Joined
- Nov 20, 2017
- Messages
- 6
- Reaction score
- 6
- Points
- 113
- Resorts Owned
- windward Pointe, Beach House, Pinion Point, Hacienda del Mar
Received yesterday. Updated information re: Hacienda Del Mar
Welcome Back Your home-away-from-home has reopened and has been welcoming members since mid-December 2020. The resort team at Hyatt Residence Club Dorado, Hacienda del Mar, looks forward to seeing you once again. As you look ahead to your next vacation, stay up to date with the latest resort news.
A MESSAGE FROM YOUR BOARD OF DIRECTORS
When you visit Hyatt Residence Club Dorado, Hacienda del Mar, you may find relaxation at outdoor amenities, including an Olympic-size swimming pool, kids’ pool, and two whirlpool spas. There is also direct beach access, so you can walk along the shore before enjoying a meal with ocean views at Mahi-Mahi Bar and Grill.*
The space previously occupied by three tennis courts is under reconfiguration to offer one tennis court, one pickleball court, and a basketball hoop, so you and your family have more options to stay active. Due to restrictions surrounding the Novel Coronavirus (COVID-19), the arcade and fitness center are temporarily closed. In addition, demolition has begun on the hotel next door to your resort, and you can view photos via the gallery link below. This is the next step in recovery and, while intermittent noise is expected, it will result in a refreshed view.
Your maintenance fees support the restoration of your resort and its amenities. The Board of Directors has approved a 2021 assessment payment plan option for members. If you have not already made your payment, please reach out to 1-800-GO-HYATT to discuss payment options. The Board will waive late fees and interest for members who enter a payment plan and complete payments in accordance with the terms.
The Board has entered into a short-term agreement with the Management Company to provide cash flow to the Association as insurance claims are finalized. In addition, your Board is in discussions with the developer of the resort regarding the possibility of a repurchase program by which the developer would purchase HOA-owned intervals that have been obtained through the maintenance fee foreclosure process. While any repurchase program is in the very early stages of discussion, your Board is hopeful that terms can be agreed upon, which could help relieve the bad-debt issue over time.
MEET YOUR NEW GENERAL MANAGER
When you visit Hyatt Residence Club Dorado, Hacienda del Mar, you may see the friendly face of your new general manager, Gabriel Olvera. Gabe formerly served as the director of operations at Marriott’s Crystal Shores in Marco Island, Florida, and has over 20 years of experience in the hospitality industry. He and his wife, Maria, recently relocated to Puerto Rico. He looks forward to meeting you upon your return to the resort.
NOTES FROM FELLOW MEMBERS
Over the past few months, we’ve communicated the experience you can expect upon your return to your home-away-from-home. Here are firsthand accounts from fellow members after their recent stays:
"It was a dream come true to be able to share those days with the family. After three years of waiting for the reopening of Hacienda del Mar, we can say that it was precious. All the staff is very committed to the opening of the complex and showed a wide sense of professionalism in their work, from the manager to the recreation, cleaning, front desk, etc."
"We are very happy with the whole stay."
"The rooms are very nice, and the design is modern."
"The unit and property are beautiful. The food at the restaurant is the best food that I’ve ever had."
"Everything is wonderful, I love the room."
VIEW YOUR RESORT GALLERY
Due to the Novel Coronavirus (COVID-19), restrictions regarding travel into Puerto Rico have made it difficult for non-resident guests to return to the island. While you await your next visit, you can still view the resort restoration via the photo gallery, where you’ll find images of residences and amenities.
This month, you will also find a newly updated gallery with images showcasing the demolition of the former hotel next door. A new developer began work on the demolition in late 2020. More information will be communicated as it becomes available.
From all of us at Hyatt Residence Club Dorado, Hacienda del Mar, we look forward to welcoming you back.* This establishment is operated by an independent merchant not affiliated with Hyatt Residence Club.
©2021 HV Global Group, Inc. independently owns and manages the Hyatt Residence Club program and uses the Hyatt Vacation Ownership name and other Hyatt names and marks under license from an affiliate of Hyatt Hotels Corporation. The right to use the Hyatt names and marks shall cease if such license expires or is revoked or terminated. Hyatt Hotels Corporation and its affiliates make no representations, warranties, or guaranties with respect to the Hyatt Residence Club program or products. HV Global Group, Inc. is not an affiliate of Hyatt Hotels Corporation.
21-OPS608
Hyatt Vacation Ownership | 9002 San Marco Court, Orlando, FL 32819