GUSA BUYBACK

[DonnaD]

Fellow Tuggers,
The time has arrived to claim my buyback from GUSA! The first date for submiting my request was July 28, 2026. My package of required documents was emailed before noon that very day. Submission would only be accepted as a PDF email. My situation is a little dofferent because my husband died within the year of buying the deal. It was updated to my name in 2016 after Tim died, when I bought into additional package which raised the value and postponed the buyback by one year. The contracts were in my name as sole owner. Only the 2015 Buyback Certificate had Tim's name on it after that update. I submitted everything required except for Probate documents. There are none. Our assets were owned with joint or surivorship rights. Within my submission, I explained that no probate admistration was required.
I received an update that the legal department is requesting the probate documentation proving that I am sole heir. I submitted Tim's Will in first submission; in it, he named me as sole heir but mentioned our three children. Gusa wants assurance that nobody else can come back on them to claim a share of the buyback proceeds.
I sent them an email expaining why there are no probate documents and suggested that our adult children would be willing to send notarized documents disclaiming any rights to the buyout and recognizing me as the sole benefiary of the proceeds.

Does anyone have any recommendations for resolving this issue? GUSA may be looking for any reason to deny my claim, and they most likely are doing so.
If you have any experience with the GUSA Buyback, I would appreciate it if you would share your experience. It might provide some good advice.
I have heard that this buback is a scam. I am trying to jump through every hoop so they can not deny my legal claim. I am open to advice.
Thanks in advance.
DonnaD

 

[WorldT]

No experience with GUSA, but..

Nothing wrong in trying, just don't send any money or pay for anything above a certain amount (I would say your expediture should not exceed $50).
They are likely going to find something to deny the claim.
There were some post from 2016 and 1017 but it looks like those who attempted never came back to report how the process was.

 

[TUGBrian]

i thought you had said you completed this back in may?

[ 2016 ] buyback & GUSA Capital (Raintree Vacation Club)

I set up spreadsheet years 0 through ten in rows, then each year I entered how much I would pay out, and in year 10 how much I would get back from GUSA. We have five years left in our contract, so I assumed we would use the contract every other year for five years, and in the other years we...

tugbbs.com

 

[WorldT]

@TUGBrian it looks like that was the flyback payment. The OP said they were due in 2026 for the GUSA.

 

[TUGBrian]

ohhh...reading is fundamental!

 

[DonnaD]

UPDATE on GUSA.
I called the Buyback agent to get answer from legal dept. about the fact that my dedeased husband's name was on the 2015 Buyback Certificate. They said they would accept a Waiver from my my 3 adult children stating that they recognize me as sole owner and beneficiary of our buyback certificate. ChatGPT helped me formulate the Waiver and we are meeting at notary tomorrow so I can submit the whole PDF files that incorporate an update letter and the Waiver as one of the documents.
I asked him if there is anything lse they need to complete the files and he said no. After this submission, I will call them again to follow up. Agent warned me that it is a slow process. I am submitting everything they need in a very timely way to push them along. Even after closing, they have 60 days to pay me. You can bet they will be getting a weekly call from me.

 

[easyrider]

ohhh...reading is fundamental!

Been there, done that, lol.

Bill