Jesse6283
Guest
I am really annoyed with Worldmark. I paid $99 for a guest certificate and the Husband ended up arriving at 4PM and the wife's flight was delayed and was arriving at 11 PM. I called in and after speaking with reservations and owner care, they would not allow me to change to the Husband's name and I had to pay ANOTHER $99! Is it legal for them to do this? If I purchase a guest certificate am I not entitled to put the name of the guest I want on it? I also think that Worldmark should work with owners in situations like this, it seems very unfair. I know that most owners are not happy with the new guest certificate structure, I wonder if there is any way to dispute the new guest certificate fees?