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Greattimesharebargains any experience

stugy

Tug Review Crew
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Is this a reputable company. I'm sort of interested in one of their ebay sales, but the info on the resort does not seem to be correct. Additionally, even though it's an annual week, no availability till 2013. Any experience, please.
Thanks
 

vacationtime1

TUG Review Crew: Veteran
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WKORV-OF (Maui)
WKV x2 (Scottsdale)
Be very careful - or stay away

I had a very negative experience with them very recently.

I won an eBay auction for a Starwood property. I asked for an estoppel. They sent me a document with the transmittal

"here is the estoppel that the resort has done for us"
I am very familiar with Starwood's "Resale Information Sheet". It was obvious that what they sent me was not from Starwood. I forwarded their purported estoppel to Starwood's Title Department; the title department verified it was not a Starwood document.

I wrote GTB back stating that the "estoppel" they sent me was not an estoppel done by Starwood, and their reply was

"The estoppel that I sent you is an estoppel that we send to the resort for them to complete and send back to us."
[FONT=&quot]They demanded immediate payment. I cancelled the transaction.

Caveat emptor.

[/FONT]
 

ran-ran

Tug Review Crew: Rookie
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"The estoppel that I sent you is an estoppel that we send to the resort for them to complete and send back to us."

This explanation is very plausible as most banks, finance companies, mortgage brokers, etc use borrowers signed authorization to have forms completed with payoffs requests, VOE, VOE, estoppels, etc. This would not have concerned me. However, if you wanted to check with the resort to confirm the information on the form was accurate that should have given you assurance of the item being purchased was accurate.
 

vacationtime1

TUG Review Crew: Veteran
TUG Member
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Location
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Resorts Owned
WKORV-OF (Maui)
WKV x2 (Scottsdale)
This explanation is very plausible as most banks, finance companies, mortgage brokers, etc use borrowers signed authorization to have forms completed with payoffs requests, VOE, VOE, estoppels, etc. This would not have concerned me. However, if you wanted to check with the resort to confirm the information on the form was accurate that should have given you assurance of the item being purchased was accurate.

Two problems with this explanation (which could be correct for other resorts):

1. GTB lied to me. They sent me a document that they prepared and said that "here is the estoppel that the resort has done for us". They sent me that document representing that it was a document "that the resort has done" with the intent that I rely on it when they knew or should have known that it was not an estoppel done by the resort.

2. Starwood does its own estoppels in the form of the "Resale Information Sheet" with which I am familiar. GTB did not have to fill out a form to get a real estoppel; all they had to do was ask Starwood for one.

It was their sloppiness (to be polite) that caused me to cancel.
 
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