We've been owners here for over 20 years and always enjoy staying here so it's our time to book again! Over the 20 years of staying in a 2 bedroom loft we've always had the same type of unit EXCEPT for our last stay in 2023. Only difference in our unit was it seemed a little smaller and there was no "walkout" right outside the master bath area that would have had it's own sink, large mirror, etc. separate from the shower, toilet area. This walkout bath area also allowed access into the master bath from the hallway.
I spoke with someone in reservations or maybe it was owner services about our stay in 2023 and they were the one's that told me that our unit was definitely a little different and did not have the "walkout bath" ,as she called it, like all of our previous stays. She was able to see photos of all the units on her end and told me the previous unit numbers and buildings, etc and just advised I request those when making a reservation. Unfortunately, I've lost the information on units provided by the resort.
Anyway, I called to make a reservation for next year and talking to the reservation specialist she seemed to be clueless about any pictures they can see on their end of each unit and a "walk out" bath like I was previously told.
Is anyone by any chance familiar with what I'm talking about or better yet have a picture of what I'm talking about?? Please tell me I'm not crazy.
Note to add: We did notice a size difference in the unit without the "walk out" bath. Mainly the width.
I spoke with someone in reservations or maybe it was owner services about our stay in 2023 and they were the one's that told me that our unit was definitely a little different and did not have the "walkout bath" ,as she called it, like all of our previous stays. She was able to see photos of all the units on her end and told me the previous unit numbers and buildings, etc and just advised I request those when making a reservation. Unfortunately, I've lost the information on units provided by the resort.
Anyway, I called to make a reservation for next year and talking to the reservation specialist she seemed to be clueless about any pictures they can see on their end of each unit and a "walk out" bath like I was previously told.
Is anyone by any chance familiar with what I'm talking about or better yet have a picture of what I'm talking about?? Please tell me I'm not crazy.
Note to add: We did notice a size difference in the unit without the "walk out" bath. Mainly the width.
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