Grand Crowne Branson no owner service

[jules54]

If this is not the correct forum please move.

I own several contracts at Grand Crowne these contracts are points affiliated with Interval International. Interval International does all the customer service for Grand Crowne all reservations even at your home property all exchanges answers all owner questions. Grand Crowne is now part of the Capitol organization.

I have had my Interval International Accounts terminated. Partially through my own actions which are past actions. The final reprimand and termination had nothing to do with renting exchanges etc. All recent problems resolve around Grand Lodge Peak 7 where I am also an owner. With exchanges I made with my Grand Crowne points. I actually had 2 accounts with Interval one is the Grand Crowne points which I have had since 2018. The other account is for weeks deposit for Peak 7 and Corazon, El Cid Resorts had this account since 1994 and both accounts were terminated. This is a lifetime termination.

I take full responsibility for the problem. Bad girls get bad things UNDERSTOOD.

As you can imagine this creates a huge problem for myself and the other owners on the contracts for those resorts. They are also being punished for my rule breaking. I have been in contact by phone and email with the rep at Interval that is handling my case. I have begged, pleaded everything I could think of and he tells me the decision is final. I’ve asked to appeal it with his supervisor(boss) as we all have a boss over us. No help there either. The reps final suggestion is I sell or get rid of my contracts.

Im at Grand Crowne right now till 8/28. There is absolutely no owner services here on site. There is an owner relations person at a sister resort which I have spoke to. She had never heard of anything like this before. She is looking into it I have forwarded her all my emails from Interval. Last week I was at Peak 7 and spoke to a manager who told me she would try to get something else done. I have been very transparent with everyone about my past reprimand.

Tomorrow we go to our update with Capitol Vacations which I know is nothing but a sales meeting full of promises and lies about new programs so owners will spend more money. I was told if I need answers about my problems I need to attend the update which no doubt will get me no answers but I need to try everything.

If I need to sell/get rid of my properties can I do a quit claim deed to the other owner on the contracts? Interval made it pretty clear anything under my name or the other owners names would never be allowed to have another Interval account. None of the owners want to spend minimum 6 weeks in Branson with the Grand Crowne points.

If anyone has any suggestions please give them to me. I can’t go back in time and fix my mistakes. I did learn from them and didn’t repeat them and my accounts still got terminated. Feel free to private message me if you have information you don’t want to post I totally get that because sometimes these forums can get pretty name blame without helping the problem or the OP.

Thank you in advance,
Jules54

 

[gravityrules]

You had Club Interval Gold (CIG) points based on deeded Grand Crowne weeks? Capital Vacations (CV) manages Grand Crowne and now owns Trading Places International (TPI). You could consider using TPI to exchange Grand Crowne weeks, no membership fees and exchange fees are lower too. Even 2 weeks for 1 or 3 weeks for 1 promotions at times. Not as many resorts or higher end choices as II are the drawbacks.

You're not going to get anything other than a pitch for CV points based system from the CV sales team.

CV has website that should provide owner services contacts.

 

[dioxide45]

You had Club Interval Gold (CIG) points based on deeded Grand Crowne weeks? Capital Vacations (CV) manages Grand Crowne and now owns Trading Places International (TPI). You could consider using TPI to exchange Grand Crowne weeks, no membership fees and exchange fees are lower too. Even 2 weeks for 1 or 3 weeks for 1 promotions at times. Not as many resorts or higher end choices as II are the drawbacks.

You're not going to get anything other than a pitch for CV points based system from the CV sales team.

CV has website that should provide owner services contacts.

Do the Club Interval Gold ownership play well with what CV has? I am sure any pitch from the sales team at CV will be to scrub the existing weeks of the Club Interval Gold and bring them into the CV program, for a steep purchase price. I do agree that the OP should talk with CV Owner Services to see if they can offer any alternatives. Stay away from sales.

I am rather curious as to what the final infraction was if it wasn't related to renting exchanges or getaways. I think this is the first verified termination that I have seen and from someone who has been around TUG for quite a while. We hear about them, but never any first hand reporting. Just some first hand reports of suspensions. So it leads me to wonder what it took to get an outright lifetime termination? I would also question how they can prevent the owner from using their deeded timeshare week. I could see them blocking off access to exchange and getaways, but preventing them from what they own? Perhaps time to get an attorney to review the contract and terms and conditions.

 

[TUGBrian]

id need to know more details to form an opinion on this, based on what you wrote it sounds like you were already on a "final-final" warning from II regarding previous violations on renting exchanges? that at least would explain why your account was terminated whereas if it were a first (or perhaps even second) offense, it might have resulted in a less severe punishment?

 

[dioxide45]

If I need to sell/get rid of my properties can I do a quit claim deed to the other owner on the contracts? Interval made it pretty clear anything under my name or the other owners names would never be allowed to have another Interval account. None of the owners want to spend minimum 6 weeks in Branson with the Grand Crowne points.

I don't think quit claiming it to the other owners will help. It might get you off the hook, but what about them. I still have real problems with this as they are blocking you out of your home resort. I can understand them blocking you out of exchanges and getaways, but they are saying you can't use what you own.

 

[jules54]

I must have stated it wrong. We can use our home resort but with so many points we would be staying many many weeks. We still have to make those reservations through Interval even if it’s for 1 day. Can you imagine how confused the IntervAl Grand Crowne rep is when they look up my account and it’s has been terminated. I’m on a hold for quite a bit.

There is no owner relations for Grand Crowne Owners. I will begin to call Capital but I have found in the past that is a huge cluster. I had to make at least 5 calls and got transferred 4 times just to pay my maintenance fees for 2023.

I did the update today with CV and as I thought it was a sales meeting nothing more. For only 20,000.00 I could get rid of my deeds to Grand Crowne contracts for 1,400,000 pts and get into their marvelous program. First I don’t own that many points and I had my paid maintenance fees statements with me and there figures said that my fees were twice as much as I paid.

I agree the quit claim deed to the other owner won’t work as he is terminated by association with me. He’s well aware of what is happening and totally understands.

 

[jimkin]

Another potential solution is to change the name on the title. Either to a family member or set up a small business or partnership. With all the 'Timeshare Termination' companies using a similar methodology to transfer title for the sole purpose of removing it from the current owners name and with no intention of ever selling it or paying a maintenance fee I'm sure Interval has some requirements that will have to be met but getting your name off the title is a potential solution.

 

[jules54]

Another potential solution is to change the name on the title. Either to a family member or set up a small business or partnership. With all the 'Timeshare Termination' companies using a similar methodology to transfer title for the sole purpose of removing it from the current owners name and with no intention of ever selling it or paying a maintenance fee I'm sure Interval has some requirements that will have to be met but getting your name off the title is a potential solution.

I’m wondering if the contracts were put into a trust what name would be on the Interval account? That is the most important thing to get some Interval accounts back for someone that does not have a lifetime termination.
Most likely my best solution is To split the contracts up and go through the transfer process. Of course since this is a deeded resort it will require deed name changes with the county that Branson is in. Most likely everything is done electronically. I’ve transferred RTU properties myself, but never a deeded one. I know I have to grit my teeth and drill down and get my best solution.

Thanks everyone who posted. More suggestions are always appreciated. All the contracts I got free or cheap so paying an attorney is kind of out of the question.

 

[jules54]

I’m starting to work on transferring the contracts to friends and family members. Grand Crowne does want 370.00 per contract to transfer. This fee does not include changing the deed. Looks like they are getting up there with Wyndham now. Another company will charge 250.00 per contract to change the deeds. That part I think I can actually figure out on my own.

Since Grand Crowne is part of Capital now I need email the contract person today and ask if Grand Crowne had any type of give back program.

 

[TUGBrian]

I’m starting to work on transferring the contracts to friends and family members. Grand Crowne does want 370.00 per contract to transfer. This fee does not include changing the deed. Looks like they are getting up there with Wyndham now. Another company will charge 250.00 per contract to change the deeds. That part I think I can actually figure out on my own.

Since Grand Crowne is part of Capital now I need email the contract person today and ask if Grand Crowne had any type of give back program.

curious if you get a similar response from capital:

Capital Resorts refers owners looking to exit to upfront fee resale company

At the top of my list on things that absolutely piss me off, is when the industry itself (ARDA for example), and individual resort developers actually REFER people to known upfront fee resale companies. In this example sent to me today from a Capital Resorts/Exploria owner, they reached out...

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