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Got sold on a "hybrid" membership - is this happening to other Owners?

ElwoodGator

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Apologies in advance for the long thread - just want to be clear about my situation.

Did a stay at Bonnet Creek this weekend, booked with our existing Select membership points purchased about a year ago. They talked me into an Owner Update meeting by offering to "convert" our Select membership to a "hybrid" plan that has xyz benefits (e.g., can book 1-night stays, can carry over unused points, and earlier access to booking window for some places), at supposedly no cost. Made it sound like it was just something they're offering every Select owner to do. It wasn't until a half hour into it that I realized what they were asking for was for me to finance a $50K loan to do this "conversion", which normally I would not even have thought about doing, BUT... they sprung something on me that I wasn't expecting and didn't know much about.

Apparently somewhere within the contract for the 300K Select points we bought last year for $76K, there was a term that was supposed to represent the sum total of all the maintenance fees they expected us to be paying out over the next 10-12 years, and this figure was around $113K. I don't remember ever seeing this number, but she had it in black and white on a document that looked like a contract. But she's telling me that because our home resort is so popular (Daytona Beach), and it's prone to potential hurricane damage, etc., that my MF's will be going up at a ridiculous rate. Our fees now are $225, and she was trying to convince me that next year it will be around $325, following year around $475, etc. And my way out of this $hitty situation I've found myself in is to do this conversion, which will lower those annual increases to more "normal" amounts. Also, she said that $113K, if I don't do the conversion, will "reset" after that initial 10-12 year period, and it'll be even larger, with larger annual increases, etc. Doing this conversion would apparently stop that resetting. And that with our Select membership we will also have insurance protection against storm damage, which apparently it doesn't now. Between all of these factors, we essentially agreed to it out of fear of these things being true.

Upon signing all the paperwork, I got the impression that all we really did was just buy 200K Access points for $44K (they'd given us "discounts" to lower the original number). I didn't have time to read through all of it at the time to confirm, but I just now did that, and I see nothing in the paperwork that suggests anything was changed about our original 300K Select points. Nothing about MF increases, additional insurance protections, or any of that. It was purely a new additional contract for the 200K Access points.

Can I assume that's what actually happened, and that even if she was telling the truth about the god-awful annual MF increases, we're still going to be subject to that? What I think is true is that all of that was sales BS meant to instill that fear in us and none of it is true. Well, actually the one thing that is probably true is that we get access to the 13 month booking window using the Access points, which is one of the benefits they were telling us about.

Any other owners experiencing this, going into an "owner update" meeting?

I assume most of y'all would agree that I should send a rescission letter, because going into that meeting, we did not feel like we needed more points (and still don't). We would get the benefit of being bumped up to "Silver" level (500K points), but that's not worth the additional payments we'll be on the hook for.

Also, I've seen some folks on here suggest that if you sign a different contract (after an original one) that the new one replaces the original, and so if we request to cancel this new one, it may also cancel the original. I want to make sure this isn't the case, because we do want to keep the original (unless they'd actually refund the $76K we bought it for last year). I just don't see them doing that. They're two different contracts with two different contract numbers, and I didn't see anything in the paperwork about the newer one replacing the older one.

Would appreciate any thoughts or advice here. Thanks so much!
 
Rescind. The only reason to buy more retail points is for a higher VIP status, but I don't think Silver is worth $44K.

Maintenance fee scares that can be 'fixed' by buying more points is scaremongering sales BS. The 10-15 year average for Florida beachfronts has been a 3-4% annual maintenance fee increases.

The scary $113K was either a blatant lie or a deliberate miscomparison to a number that included your original purchase price and/or interest+principle financing on top of maintenance.

From the limited description above I agree it sounds like you purchased a second deed for 200,000 CWA rather than trading in the old for credit toward a single 500,000 deed (and even you had traded in I think I recall hearing that the rescind would let you go back to what you had before).
 
And - don't go to any more sales meetings!
 
Rescind immediately.

But one thing, if you own at Ocean Walk (Daytona Beach) you maintenance fees are already high
 
Nothing she told you was true. There's no lie they won't tell, depth they won't sink to, to make a sale. They have sales quotas they have to meet or they no longer have a job.
 
@ElwoodGator

Act Fast: The Clock is Ticking!
You need to send them "NOTICE OF RESCISSION"
Under Florida Statute § 721.06 and § 721.10, you can cancel a timeshare contract without penalty until midnight of the 10th calendar day (links)
This is what you need to do ASAP:

Step 1: Write the Letter​

Keep it strictly business. Copy and paste this text, filling in your details:

NOTICE OF RESCISSION
Date:
[Today's Date]To: Wyndham Vacation Resorts, Inc.
Pursuant to Florida Statute 721.06, I am writing to exercise my legal right to cancel timeshare purchase contract number [Insert New Contract Number Here], signed on [Date You Signed This Weekend] at Club Wyndham Bonnet Creek.
I demand a full refund of all funds paid down, and immediate termination of any loan or financing agreement associated with this specific contract number.
Please note that this cancellation applies exclusively to the contract number listed above and does not modify our existing Select membership contract [Insert Last Year's Contract Number, if you have it handy].
Buyer 1 Printed Name & Signature: ___________________________Buyer 2 Printed Name & Signature: ___________________________Current Mailing Address: [Your Address]Phone Number: [Your Phone]

Step 2: Find the Right Address​

Open your new contract paperwork packet. Look for a section explicitly titled "Buyer’s Right to Cancel," "Rescission," or "Details of Participation." It will list the exact corporate legal address where cancellations must be mailed.

  • Note: Wyndham frequently routes Florida rescissions to their corporate headquarters: Wyndham Vacation Resorts, Inc., Attn: Rescissions Department, 501 W. Church Street, Orlando, FL 32805. However, always use the exact address printed in your specific contract to ensure you are legally compliant.

Step 3: Mail It Correctly​

  • Use USPS Certified Mail with Return Receipt Requested.
  • This gives you a physical tracking receipt and a signature proving exactly when you mailed it. As long as the postmark on the envelope falls within your 10-day window, you are legally safe, even if it takes a week to arrive at their office.
  • Keep a physical photocopy of the signed letter and your certified mail receipt in a safe place.


I would send a couple copies by regular US mail to CW as well as the certified copy.

Good Luck!

Disclaimer: Please note that I am not an attorney, and this information does not constitute formal legal advice. The suggestions above are based on standard timeshare industry practices and personal experience. While the relevant Florida Statutes (§ 721.06 and § 721.10) have been cited and linked for your convenience, you should read the text of the law itself and consult with a qualified professional or legal counsel if you have specific questions regarding your contract rights.
 
I don't know if this is at all helpful as a comparison as I'm not a Wyndham owner and freely admit that I don't "know" their program, but it appears to me that you bought 300,000 points for $76,000. The buyer below purchased 154,000 points for $1. And presumably could have purchased more points for the same $1.

Select the "see original listing":


So I'd say it's time to keep the heck away from any further sales presentations. And, if you can, rescind rescind rescind!
 
Apologies in advance for the long thread - just want to be clear about my situation.

Did a stay at Bonnet Creek this weekend, booked with our existing Select membership points purchased about a year ago. They talked me into an Owner Update meeting by offering to "convert" our Select membership to a "hybrid" plan that has xyz benefits (e.g., can book 1-night stays, can carry over unused points, and earlier access to booking window for some places), at supposedly no cost. Made it sound like it was just something they're offering every Select owner to do. It wasn't until a half hour into it that I realized what they were asking for was for me to finance a $50K loan to do this "conversion", which normally I would not even have thought about doing, BUT... they sprung something on me that I wasn't expecting and didn't know much about.

Apparently somewhere within the contract for the 300K Select points we bought last year for $76K, there was a term that was supposed to represent the sum total of all the maintenance fees they expected us to be paying out over the next 10-12 years, and this figure was around $113K. I don't remember ever seeing this number, but she had it in black and white on a document that looked like a contract. But she's telling me that because our home resort is so popular (Daytona Beach), and it's prone to potential hurricane damage, etc., that my MF's will be going up at a ridiculous rate. Our fees now are $225, and she was trying to convince me that next year it will be around $325, following year around $475, etc. And my way out of this $hitty situation I've found myself in is to do this conversion, which will lower those annual increases to more "normal" amounts. Also, she said that $113K, if I don't do the conversion, will "reset" after that initial 10-12 year period, and it'll be even larger, with larger annual increases, etc. Doing this conversion would apparently stop that resetting. And that with our Select membership we will also have insurance protection against storm damage, which apparently it doesn't now. Between all of these factors, we essentially agreed to it out of fear of these things being true.

Upon signing all the paperwork, I got the impression that all we really did was just buy 200K Access points for $44K (they'd given us "discounts" to lower the original number). I didn't have time to read through all of it at the time to confirm, but I just now did that, and I see nothing in the paperwork that suggests anything was changed about our original 300K Select points. Nothing about MF increases, additional insurance protections, or any of that. It was purely a new additional contract for the 200K Access points.

Can I assume that's what actually happened, and that even if she was telling the truth about the god-awful annual MF increases, we're still going to be subject to that? What I think is true is that all of that was sales BS meant to instill that fear in us and none of it is true. Well, actually the one thing that is probably true is that we get access to the 13 month booking window using the Access points, which is one of the benefits they were telling us about.

Any other owners experiencing this, going into an "owner update" meeting?

I assume most of y'all would agree that I should send a rescission letter, because going into that meeting, we did not feel like we needed more points (and still don't). We would get the benefit of being bumped up to "Silver" level (500K points), but that's not worth the additional payments we'll be on the hook for.

Also, I've seen some folks on here suggest that if you sign a different contract (after an original one) that the new one replaces the original, and so if we request to cancel this new one, it may also cancel the original. I want to make sure this isn't the case, because we do want to keep the original (unless they'd actually refund the $76K we bought it for last year). I just don't see them doing that. They're two different contracts with two different contract numbers, and I didn't see anything in the paperwork about the newer one replacing the older one.

Would appreciate any thoughts or advice here. Thanks so much!

Rescind immediately. Don't over think it.
 
I don't know if this is at all helpful as a comparison as I'm not a Wyndham owner and freely admit that I don't "know" their program, but it appears to me that you bought 300,000 points for $76,000. The buyer below purchased 154,000 points for $1. And presumably could have purchased more points for the same $1.

Select the "see original listing":


So I'd say it's time to keep the heck away from any further sales presentations. And, if you can, rescind rescind rescind!
Yep, should have done some research on the cost/usability of Wyndham points on the resale market prior to that initial meeting. Although it looks like this buy would have ended up having to pay about $1K in fees to make the transfer, that's still way better than $76K :)

Will be sending the rescission letter tomorrow. Lesson learned, and will do my damnedest to avoid any meeting as we use these points for stays down the road (next one upcoming over Labor Day weekend at the same place - Bonnet Creek - and there's nothing they could offer to make us go through this again).
 
Apologies in advance for the long thread - just want to be clear about my situation.

Did a stay at Bonnet Creek this weekend, booked with our existing Select membership points purchased about a year ago. They talked me into an Owner Update meeting by offering to "convert" our Select membership to a "hybrid" plan that has xyz benefits (e.g., can book 1-night stays, can carry over unused points, and earlier access to booking window for some places), at supposedly no cost. Made it sound like it was just something they're offering every Select owner to do. It wasn't until a half hour into it that I realized what they were asking for was for me to finance a $50K loan to do this "conversion", which normally I would not even have thought about doing, BUT... they sprung something on me that I wasn't expecting and didn't know much about.

Apparently somewhere within the contract for the 300K Select points we bought last year for $76K, there was a term that was supposed to represent the sum total of all the maintenance fees they expected us to be paying out over the next 10-12 years, and this figure was around $113K. I don't remember ever seeing this number, but she had it in black and white on a document that looked like a contract. But she's telling me that because our home resort is so popular (Daytona Beach), and it's prone to potential hurricane damage, etc., that my MF's will be going up at a ridiculous rate. Our fees now are $225, and she was trying to convince me that next year it will be around $325, following year around $475, etc. And my way out of this $hitty situation I've found myself in is to do this conversion, which will lower those annual increases to more "normal" amounts. Also, she said that $113K, if I don't do the conversion, will "reset" after that initial 10-12 year period, and it'll be even larger, with larger annual increases, etc. Doing this conversion would apparently stop that resetting. And that with our Select membership we will also have insurance protection against storm damage, which apparently it doesn't now. Between all of these factors, we essentially agreed to it out of fear of these things being true.

Upon signing all the paperwork, I got the impression that all we really did was just buy 200K Access points for $44K (they'd given us "discounts" to lower the original number). I didn't have time to read through all of it at the time to confirm, but I just now did that, and I see nothing in the paperwork that suggests anything was changed about our original 300K Select points. Nothing about MF increases, additional insurance protections, or any of that. It was purely a new additional contract for the 200K Access points.

Can I assume that's what actually happened, and that even if she was telling the truth about the god-awful annual MF increases, we're still going to be subject to that? What I think is true is that all of that was sales BS meant to instill that fear in us and none of it is true. Well, actually the one thing that is probably true is that we get access to the 13 month booking window using the Access points, which is one of the benefits they were telling us about.

Any other owners experiencing this, going into an "owner update" meeting?

I assume most of y'all would agree that I should send a rescission letter, because going into that meeting, we did not feel like we needed more points (and still don't). We would get the benefit of being bumped up to "Silver" level (500K points), but that's not worth the additional payments we'll be on the hook for.

Also, I've seen some folks on here suggest that if you sign a different contract (after an original one) that the new one replaces the original, and so if we request to cancel this new one, it may also cancel the original. I want to make sure this isn't the case, because we do want to keep the original (unless they'd actually refund the $76K we bought it for last year). I just don't see them doing that. They're two different contracts with two different contract numbers, and I didn't see anything in the paperwork about the newer one replacing the older one.

Would appreciate any thoughts or advice here. Thanks so much!
Ebay is one outlet for buying timeshares. As my posting above indicates, the desperate seller just wanted out on his 154,000 points and its monthly maintenance fees.. Accepted a $1 bill as the sales price. Paid for everything related to the closing. And still found only one bidder for his auction (and was probably overjoyed that at least one person bid).

Another source for buying timeshares is Redweek. People pay to list their timeshares for sale. It's not an auction site so people can ask for whatever they want. But the desired sales prices are often unrealistic so that the listings never sell.

Here's one such Redweek listing for 364,000 points:


The seller wants $1500. I don't think he'll get it.
 
Let's just say that we bought 1,000 Disney points for $95,000 direct two years ago, and I am ecstatic to own them.

You can get Marriott via resale really cheap right now, and I am not talking points, I am talking deeded weeks at great resorts to stay and to use for exchange. I would also never buy Abound Trust points. It's like CWA, very high cost to use.

Contrarily, I would never pay for more Wyndham points and have been giving them away on TUG for the last few years. Wyndham has some nice resorts but attention to detail is not the usual Wyndham accommodation. The Presidential units are fantastic, agreed, but the regular floorplan with the 80's bathrooms leave something to be desired. I hope they update more of the resorts to nicer accommodations.
 
This is some pretty egregious lies, even for Wyndham
 
Rescind, Research, RESALE! Resale is where it's at!
 
Just know, every update they will find something wrong with what you own and the solution will be to buy more.

Just say no to updates.
 
You all say don't go to updates, but I will do one every time I can. If for nothing else to see the ridiculous lies they try and bring the knowledge back here so you all can laugh at it. I will take my $200+ AMEX and Wyndham can help subsidize my vacation.

Now that this has happened, I have more questions to ask them. I was getting tired of them talking up "Tuscaloosa" and the Chicago hotel (which, btw is available now through Wyndham Rewards for 15,000/night)
 
Yep, should have done some research on the cost/usability of Wyndham points on the resale market prior to that initial meeting. Although it looks like this buy would have ended up having to pay about $1K in fees to make the transfer, that's still way better than $76K :)

Will be sending the rescission letter tomorrow. Lesson learned, and will do my damnedest to avoid any meeting as we use these points for stays down the road (next one upcoming over Labor Day weekend at the same place - Bonnet Creek - and there's nothing they could offer to make us go through this again).
Yes. I, too, would say that $1000 is a tad less than $76,000.

However, just to make sure you read an ebay page correctly. In the case of the 154,000 points for $1 ebay auction cited above, the buyer would not have had "to pay about $1K in fees to make the transfer". Instead, he would just have had to pay the $1 high bid.

Here's a screenshot of the pertinent part of the page:

Screenshot 2026-07-15 194228.png


As can be seen above, it would be the SELLER who would have to pay the $550 for the Closing, $60 for the County Recording Fee, and $399 for the Resort Transfer Fee, not the Buyer. Indeed, the Seller would have to keep paying the monthly maintenance fees, and the Buyer would just have to start maintenance fee contributions after the "transfer" (however they contractually define that).
 
There are great deals out there, just avoid ones by "Tochoa25" or something like that. His auctions always include clauses where the buyer pays ALL fees and also BUYER is responsible for maintenance fees IMMEDIATELY. Not after transfer occurs, but IMMEDIATELY at auction ends.

The dude is a jerk to deal with in messages too, has a very inflated sense of self worth for being a paper pusher.

I paid $400 all in for 400,000+ points, and I ended up getting this entire use year's worth of points for 4 months worth of maintenance fees (the previous owner paid the rest).
 
There are great deals out there, just avoid ones by "Tochoa25" or something like that. His auctions always include clauses where the buyer pays ALL fees and also BUYER is responsible for maintenance fees IMMEDIATELY. Not after transfer occurs, but IMMEDIATELY at auction ends.

The dude is a jerk to deal with in messages too, has a very inflated sense of self worth for being a paper pusher.

I paid $400 all in for 400,000+ points, and I ended up getting this entire use year's worth of points for 4 months worth of maintenance fees (the previous owner paid the rest).
Tochoa is more expensive to work with than the others, but I don’t think you need to avoid him if the deal is otherwise good. Just make sure you are factoring in his higher than normal industry standard closing costs when deciding if the deal is good. He’s certainly not a scammer.
 
Tochoa is more expensive to work with than the others, but I don’t think you need to avoid him if the deal is otherwise good. Just make sure you are factoring in his higher than normal industry standard closing costs when deciding if the deal is good. He’s certainly not a scammer.
It must vary by auction. He has a 50k WorldMark (for reference, equivalent to 820,000 Club Wyndham points at $6.12/1000 maintenance fees and including program fee) eBay auction with an April anniversary. Maintenance dues paid by seller until transfer completed, no closing costs, no transfer fee -- a "decent" deal for "Winning bid price only."
 
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$14,000 commission on a $172,000 timeshare purchase.

Last week we were in Cancun at the Westin Lagunamar, lovely resort, generally nice people and my family had a wonderful week at this resort.

We were invited to a Presentation, they offered us $225 vouchers to be used at the SPA, if we agreed to meeting for an hour. So last Wednesday we did the meeting, we explained to the sale rep. that we owned resale Worldmark points, which we also use to exchange on Interval, and we own resale Club Wyndham which can be used to exchange on RCI. And this was our first ever sale presentation, as we had purchased both of our existing memberships as resale contracts.

From the onset I was very clear that we had enough points with Worldmark & Club Wyndham, and plus the coverage through Interval and RCI for extra vacations, getaway, last minute deals etc. for us to travel 5-6 weeks each year and our kids are in high school so we cannot travel any more than we do presently.

He took us view a two bedroom unit, and I insisted throughout the initial part of the meet that we would not be purchasing anything, I told him that we've been purposely avoiding these meetings so far on every other resort we've stay at. I told him, that I was expecting the meeting to be an opportunity for him to share tips and tricks for us to travel between and we were not expecting a sales pitch. So about 15 minutes into his pitch, he came to the realization that we were not going to buy anything.

The conversation shifted to general travel, he told us about his own experiences, his wedding plans etc., and his upcoming travel plans, he showed some slides about the worldwide coverage available with Marriot ownership, I realized that many of the international properties, cruises etc. he was highlighting were not even Marriot's, so I ask if this would be possible through access to Interval, this was a turning point in the conversation, he told us that most people get excited by all the possibilities without a full grasp of how the points work and Interval relationship, limited availability etc. at the presentations new prospective buyers assume that everything is available all the time.

He was generally friendly, we still has 30 mins to go, so I started to ask some questions of my own, I asked who his typical client was and how often people buy these packages, and this blew my mind, he was so eager to tell, he shared that at Westin Lagunamar the team has a 70% closing rate with existing Marriot/Westin/Sheraton owners who often upgrade with small point add-ons, and a 30-40% closing rate with referred guests (these are people staying with a guest pass from a relative etc.) and people that exchanged on Interval like we did.

At this point, he had completely moved away from trying to sell to us and was open to talking about his own work. He show us a list of their recently sales deals for that week, by this time his manager joined, his manager tried to sell us a package for $50,000 immediately, we declined the original sales rep. told him that we were not the right fit. I told him that we were here to learn how to travel better and did not have any capacity to travel more frequently than we already did so we would not be purchasing anything and he'd wasting his efforts.

So both of them just sat there talking about their own travels and telling us about some of the people they had met with this week etc.

Here's the crazy part, his manager, show us a deal that he had done the previous day, a retired couple purchased a $172,000 package (I don't recall how much points etc.), this earned them a commission of $14,000 on this one deal, approx. 8% commission.

These people are highly incentivized, so be prepared when we sit in these meetings, they are only there to make some fast cash, will say anything to get deals done.
 
It must vary by auction. He has a 50k WorldMark (for reference, equivalent to 820,000 Club Wyndham points at $6.12/1000 maintenance fees and including program fee) eBay auction with an April anniversary. Maintenance dues paid by seller until transfer completed, no closing costs, no transfer fee -- a "decent" deal for "Winning bid price only."

Every one of his auctions I have looked at in the past, he had those terms. Maybe he realized in this climate that's not a sustainable practice any longer. He also on average had high starting bids. I have heard he has good customer service, but I thought subsidizing the previous owner's maintenance fees during the transfer process was a complete garbage policy and was having none of it. If you want to, that's your business, but it doesn't make financial sense. Especially if there's any risk of not getting current use year's points.
 
Every one of his auctions I have looked at in the past, he had those terms. Maybe he realized in this climate that's not a sustainable practice any longer. He also on average had high starting bids. I have heard he has good customer service, but I thought subsidizing the previous owner's maintenance fees during the transfer process was a complete garbage policy and was having none of it. If you want to, that's your business, but it doesn't make financial sense. Especially if there's any risk of not getting current use year's points.

With any bid on eBay that I have looked at, the terms are usually clearly written out. If they terms are not clear or I don't like the terms, I move on. Anyone who buys a unit without reading the terms has themselves to blame.
If the terms says buyer pays MF during the transfer process and you go ahead with the bid, that is the buyer's problem. Can't complain afterwards. If you don't like the terms, don't buy. Lack of sales will make the seller/broker change their sale strategy.
 
........Here's the crazy part, his manager, show us a deal that he had done the previous day, a retired couple purchased a $172,000 package (I don't recall how much points etc.), this earned them a commission of $14,000 on this one deal, approx. 8% commission.

These people are highly incentivized, so be prepared when we sit in these meetings, they are only there to make some fast cash, will say anything to get deals done.
How nice, as you all were just sitting there casually shooting the breeze, that the manager brought up what he obviously considered a triumph, that they were able to sell to a retired couple a $172,000 package.

What king of demonically evil monsters are these people? No conscience whatsoever. Why not just take baseball bats and simply beat people to death in order to steal their wallets? On second thought, they probably would but that alternative might cause them to be punished. No such risk as a retail timeshare salesperson.
 
Every one of his auctions I have looked at in the past, he had those terms. Maybe he realized in this climate that's not a sustainable practice any longer. He also on average had high starting bids. I have heard he has good customer service, but I thought subsidizing the previous owner's maintenance fees during the transfer process was a complete garbage policy and was having none of it. If you want to, that's your business, but it doesn't make financial sense. Especially if there's any risk of not getting current use year's points.

:rolleyes:

Once again, your personal experience is too narrow.

1784211216742.png


... is obviously not "subsidizing the previous owner's maintenance fees during the transfer process." There is a 100% chance that the new owner will receive the April 2026 credits expiring 4/30/2028 -- without having to fight for it from Wyndham.
 
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