In the VacationCandy thread I told about the communication I've had with a couple renters. There is a third whose reservation begins 4/4. Contract was made 2/12. Well within the news of the virus because I can go back to my doctor's blog for dates and this is what he posted on 1/26:
"Jan 26 2020
156
Coronavirus: What To Do
I am sure you are aware of the coronavirus infection that is causing concern around the world. A January 24, 2020 study in The Lancet reported the latest statistics. (1) The fatality rate (so far) from the corona infection is approaching 15%. That is not good news."
She delays replying to emails. I've sent them an offer to get another reservation to be completed by the end of the year. We had a phone conversation a couple nights ago and they said they'd get back to me within 24 hours. Silence.
Another timeshare renter told me he has had settlement with 1/2 refund.
My rental was well within competitive rates. Prime week at high demand resort.
They asked me what Marriott was offering. I told them about rebooking points with restrictions. We haven't discussed any kind of cash refund. Resort is still open. While getting there poses a problem their travel to and from was never part of the contract. Remember, the virus was already newsworthy at time of contract.
We've had to cancel 3 airline reservations due to either the deployment of troops in January or the virus. All cancellations have credits with date restrictions. If/when we make new reservations they will be at current market price.
Looking for thoughts on what's a fair % of cash offer.
"Jan 26 2020
156
Coronavirus: What To Do
I am sure you are aware of the coronavirus infection that is causing concern around the world. A January 24, 2020 study in The Lancet reported the latest statistics. (1) The fatality rate (so far) from the corona infection is approaching 15%. That is not good news."
She delays replying to emails. I've sent them an offer to get another reservation to be completed by the end of the year. We had a phone conversation a couple nights ago and they said they'd get back to me within 24 hours. Silence.
Another timeshare renter told me he has had settlement with 1/2 refund.
My rental was well within competitive rates. Prime week at high demand resort.
They asked me what Marriott was offering. I told them about rebooking points with restrictions. We haven't discussed any kind of cash refund. Resort is still open. While getting there poses a problem their travel to and from was never part of the contract. Remember, the virus was already newsworthy at time of contract.
We've had to cancel 3 airline reservations due to either the deployment of troops in January or the virus. All cancellations have credits with date restrictions. If/when we make new reservations they will be at current market price.
Looking for thoughts on what's a fair % of cash offer.