Frustrated buyers remorse with Wyndham

[TheHolleys87]

I have been reviewing some of the resales and the prices. Im blown away. I assume they just want out and dont want maintenance fees any longer? I can purchase resale points for basically nothing and then I would be the full time owner and just pick up the maintenance fees? Do these resale purchases have all the same privileges? I understand that they wouldnt count as developer and wouldnt be totaled to gather VIP access, but otherwise, just normal vacations and bookings?
Thanks.

Exactly. That’s why the mantra here is Rescind, Research, buy Resale.

 

[1Melanie]

I have been reviewing some of the resales and the prices. Im blown away. I assume they just want out and dont want maintenance fees any longer? I can purchase resale points for basically nothing and then I would be the full time owner and just pick up the maintenance fees? Do these resale purchases have all the same privileges? I understand that they wouldnt count as developer and wouldnt be totaled to gather VIP access, but otherwise, just normal vacations and bookings?
Thanks.

You get the maintenance fees but none of the privileges anymore. (You could at one time.) But points are points as long as you don’t mind the maintenance fees. Good if you have to plan 10 months out. More if you book your home resort. Depending on your ownership goals, you may find yourself getting more of each type of points and sometimes trading in retail for upgrades then offloading resale (like on eBay or simply giving them away) when your membership is high enough and the discounts give you the same usage but with lower maintenance fees. When you have more flexibility and are able to travel whenever you want, discounted retail points can stretch your usage out quite a ways. Many of us add our adult children to our accounts to save on guest confirmations and to insure continuity of usage by family members without them having to go thru the expense of growing their own portfolios. Many probably just dump them because they’re just tired of it or can no longer afford the MFs or have no one they want to give them to or even want them. We make sure our kids are active participants and even go to owner updates. It helps that they understand the value of what they’ve become a part of and how to use it so they too can enjoy many more years of memory creation for themselves and their families when we no longer can.

 

[GrandmaGail]

I have a Club Wyndham deeded developer's contract and I recently purchased a resale Club Wyndham access contract with a small amount of points to give us more booking flexibility and to add my children as owners on the account. After almost 6 months, Wyndham finally processed the paperwork and the new contract has been added to our account. However today I noticed I had 0 points in my current use year, and found that Wyndham had changed the use year on my deeded contract from April 1 - March 3 to that of the access contract which is October 1 - September 30. This cheats me out of 6 months worth of points on my deeded contract. I spent 3 hours on the phone with Wyndham today getting bounced to 6 different people. I finally talked with someone in owner resolution who promised to open a case for me, but I don't have much confidence in getting this resolved. I've tried finding contact info for the current CEO of Club Wyndham, but I'm coming up with Michael Brown and no email or contact info. Has anyone had any luck in escalating to him, and with what contact info?

 

[HitchHiker71]

I have a Club Wyndham deeded developer's contract and I recently purchased a resale Club Wyndham access contract with a small amount of points to give us more booking flexibility and to add my children as owners on the account. After almost 6 months, Wyndham finally processed the paperwork and the new contract has been added to our account. However today I noticed I had 0 points in my current use year, and found that Wyndham had changed the use year on my deeded contract from April 1 - March 3 to that of the access contract which is October 1 - September 30. This cheats me out of 6 months worth of points on my deeded contract. I spent 3 hours on the phone with Wyndham today getting bounced to 6 different people. I finally talked with someone in owner resolution who promised to open a case for me, but I don't have much confidence in getting this resolved. I've tried finding contact info for the current CEO of Club Wyndham, but I'm coming up with Michael Brown and no email or contact info. Has anyone had any luck in escalating to him, and with what contact info?

Michael.brown@travelandleisure.com or michael.brown@wyn.com

 

[GrandmaGail]

Michael.brown@travelandleisure.com or michael.brown@wyn.com

Thank you, I'll wait until Monday to see if the owner resolution person actually escalates this for me.

 

[ScoopKona]

Thank you for the info. I stressed some of those exact points, but when you are sitting at the meetings, they always seem to get me to 2nd guess myself. I really appreciate your insight.

Stop going to sales presentations. Period. Never attend another one for the rest of your life. Laugh at them if they ask.

 

[kanerf]

I have a mixture of resale and retail points and Gold Status in Wyndham. The only value in Wyndham is actually using the points for stays. I will book a stay with developer points and sometimes be able to cancel and rebook closer in and get a discounted stay. I used to be able to do that with all my points, but no more. Do not buy Wyndham for trades or discounts, the only value is in stays. If there is a resort that you like and can get into, it can be worth it.