I did a search on the forum but couldn't find anything.
We missed a connecting flight on Delta in SLC last week (actually the flight left early because it was overbooked and we arrived just 15 minutes before scheduled take off time so the flight left). We were offered to be put up in SLC or fly to a nearby airport to our final destination (Ontario CA instead of LAX) and that Delta would provide ground transportation home.
By the time we arrived in Ontario it was clear that none of the ground transportation options could accomodate our carseat needs (we have an 8-month-old and a 2-year-old and our luggage/ carseats were all still in SLC) so my sister-in-law (who was going to pick us up in LAX had our original flight not left without us) ended up getting us at Ontario with some extra carseats. It got me thinking that if we had said that we'd have taken Delta up on the offer to let us stay in SLC that night that we might have had the same carseat issues (although local hotel shuttles typically do not require carseats anything we'd need to get to by cab would).
Just curious if others have had similar issues and what the airlines do when families are stranded without carseats. As for myself, I plan to start gate-checking our carseats and lugging them around airports in the future so we don't have these issues again.
We missed a connecting flight on Delta in SLC last week (actually the flight left early because it was overbooked and we arrived just 15 minutes before scheduled take off time so the flight left). We were offered to be put up in SLC or fly to a nearby airport to our final destination (Ontario CA instead of LAX) and that Delta would provide ground transportation home.
By the time we arrived in Ontario it was clear that none of the ground transportation options could accomodate our carseat needs (we have an 8-month-old and a 2-year-old and our luggage/ carseats were all still in SLC) so my sister-in-law (who was going to pick us up in LAX had our original flight not left without us) ended up getting us at Ontario with some extra carseats. It got me thinking that if we had said that we'd have taken Delta up on the offer to let us stay in SLC that night that we might have had the same carseat issues (although local hotel shuttles typically do not require carseats anything we'd need to get to by cab would).
Just curious if others have had similar issues and what the airlines do when families are stranded without carseats. As for myself, I plan to start gate-checking our carseats and lugging them around airports in the future so we don't have these issues again.