I sent in a reimbursement request last year (a few months after purchasing Flight Absorber) but was denied- contract did not allow reimbursement within the first 12 months so I credit this as my fault. However, I will send in a new request for reimbursement in a few weeks for my travel dates May 5-12, 2018. I do have a question for you, does your contract require an annual processing fee, and if so did you pay that in advance? My fee is $68/year which I paid by calling the Florida office a few months ago. If I don't receive reimbursement this year I will be assured the deal is a rip.