Cruiser Too
TUG Member
- Joined
- Jun 6, 2005
- Messages
- 1,216
- Reaction score
- 36
A few days ago, Firefox automatically updated itself on my PC.
A common practice that happened many, many time. before.
After Firefox's update... I'm in like Flint !!!
After the updating, I was locked in a loop and couldn't get out of it, nor could I access the web.
A window popped up and asked if I need help.
Long story short: I called their Advice Number which I thought was FireFox's.
This consultant (Indian) said he could help me access the net and asked permission to access my PC.
Of course I answered yes.
He went through and displayed my PC's internals and told me:
"You need to renew Microsoft software".
Immediately this sounded fishy to me !!!!
I told him I've NEVER had to "renew" anything on any of the PC's I've own over the years.
His canned answer was: You were lucky.
He told me I received an email from Microsoft asking me to renew, and must have ignored it.
I find that hard to believe !!!
He said I would have to renew and provided the link to do so.
What was I supposed to do ???
He was already in my PC.
So I furnished my Credit-Card info and unfortunately had a doc's appointment in 15-minutes.
Told him that and he said not to worry he'll have my PC fixed when I return.
When I returned after a few more minutes, I was able to access the Web.
The company's Name is: GTS TECH SOLUTIONS
Has anyone else been screwed like this ???
Under my circumstances... how would you have responded ?
A common practice that happened many, many time. before.
After Firefox's update... I'm in like Flint !!!
After the updating, I was locked in a loop and couldn't get out of it, nor could I access the web.
A window popped up and asked if I need help.
Long story short: I called their Advice Number which I thought was FireFox's.
This consultant (Indian) said he could help me access the net and asked permission to access my PC.
Of course I answered yes.
He went through and displayed my PC's internals and told me:
"You need to renew Microsoft software".
Immediately this sounded fishy to me !!!!
I told him I've NEVER had to "renew" anything on any of the PC's I've own over the years.
His canned answer was: You were lucky.
He told me I received an email from Microsoft asking me to renew, and must have ignored it.
I find that hard to believe !!!
He said I would have to renew and provided the link to do so.
What was I supposed to do ???
He was already in my PC.
So I furnished my Credit-Card info and unfortunately had a doc's appointment in 15-minutes.
Told him that and he said not to worry he'll have my PC fixed when I return.
When I returned after a few more minutes, I was able to access the Web.
The company's Name is: GTS TECH SOLUTIONS
Has anyone else been screwed like this ???
Under my circumstances... how would you have responded ?
Last edited: