• The TUGBBS forums are completely free and open to the public and exist as the absolute best place for owners to get help and advice about their timeshares for more than 30 years!

    Join Tens of Thousands of other Owners just like you here to get any and all Timeshare questions answered 24 hours a day!
  • TUG started 30 years ago in October 1993 as a group of regular Timeshare owners just like you!

    Read about our 30th anniversary: Happy 30th Birthday TUG!
  • TUG has a YouTube Channel to produce weekly short informative videos on popular Timeshare topics!

    Free memberships for every 50 subscribers!

    Visit TUG on Youtube!
  • TUG has now saved timeshare owners more than $21,000,000 dollars just by finding us in time to rescind a new Timeshare purchase! A truly incredible milestone!

    Read more here: TUG saves owners more than $21 Million dollars
  • Sign up to get the TUG Newsletter for free!

    60,000+ subscribing owners! A weekly recap of the best Timeshare resort reviews and the most popular topics discussed by owners!
  • Our official "end my sales presentation early" T-shirts are available again! Also come with the option for a free membership extension with purchase to offset the cost!

    All T-shirt options here!
  • A few of the most common links here on the forums for newbies and guests!

Fallout from AA bankruptcy: JFK-SXM direct flight cancelled

Anne S

TUG Member
Joined
Jun 8, 2005
Messages
357
Reaction score
0
Points
226
Location
New York
So it begins. The direct flight I had booked from JFK to St. Maarten does not exist anymore. Instead, AA has us on a flight connecting in Miami, leaving at the ungodly hour of 5:45 AM. The irony is that I booked AA expressly because of the direct flight.
 

Laurie

TUG Review Crew
TUG Member
Joined
Jun 6, 2005
Messages
3,055
Reaction score
789
Points
498
Location
NC
Not a brand new state of affairs... A few months ago, the perfect flight I had booked from Rome to the US on AA ff miles was cancelled. I had booked a stay in the destination/departure city in the first place expressly because of that flight.

When it got cancelled and changed, it was too late to change destinations, so we had to get picked up at our apartment at 4-something am. I'm not a morning person, I literally would've chosen somewhere else to go!
 

vacationcrazy

TUG Member
Joined
Jan 16, 2011
Messages
142
Reaction score
0
Points
0
Location
Connecticut
We had our flights booked to saint Lucia in march 2012 flying into slu airport. I called American about an unrelated matter and the recording said "I see one of your flights has been cancelled for march 2012. When I spoke with an agent, he said they no longer have that flight on a Saturdays and worst part about it was that it had happened two months before I found out. If I had not called, when would I have found out:eek: I was able to rebook into the other airport which is a 90 minute drive to the resort. If I was notified sooner I could have gotten a jet blue direct flight into that airport:mad: unfortunately, we just have to deal with what the airlines do if we want to travel:rolleyes:
 

Carolinian

TUG Member
Joined
Jun 6, 2005
Messages
10,644
Reaction score
936
Points
598
Location
eastern Europe
This seems to be a problem with many airlines. I just got a notice by email from WizzAir that my flight into London for a UK timeshare exchange was moved from Sarturday to Sunday. Wizz only flies that route 6 days a week once a day. For a Saturday to Saturday timeshare, Sunday just will not do, so my choice is 1) rebooking on Wizz for Friday and renting a hotel room for the extra night, 2) changing my departure city to another one that has daily flights on Wizz to London which would involve additional transportation to get to the departure city, or 3) getting a refund and using BMI miles one directiion and a sale fare with another airline from Wizz the other way (OW here is often economical, unlike in the states, and BMI allows OW award bookings for half the miles). Given the looming BA takeover of BMI and the resulting devaluation of miles there, my inclination is #3.

But it can work out to your advantage. RyanAir rescheduled one of my flights on a previous timeshare exchange to a flight that would not have worked well. However, due to demands at work, I had cancelled the exchange and was expecting to just eat the air tickets. With this change in schedule, I was able to get them to refund a non-refundable ticket.
 

california-bighorn

TUG Member
Joined
Jun 6, 2005
Messages
1,126
Reaction score
2
Points
398
Location
Granite Bay, California
Flight cancelled into La Paz

Two years ago Alaska Airlines reduced the number of days they flew into La Paz from LAX. And as luck would have it, one of the days flights were cancelled was the day we booked for a TS stay in La Paz. They gave us a choice of traveling earlier or later, but it was inconvenient due to work schedules and the check in day at the TS. We ended up going a day later and booked a hotel room on the end of our week. Alaska Airlines was great in giving us flight credit to compensate for our cost of the hotel.
 

dougp26364

TUG Review Crew: Expert
TUG Member
Joined
Jun 6, 2005
Messages
14,481
Reaction score
3,157
Points
698
Location
Kansas
Resorts Owned
Marriott Grand Chateau
Marriott Shadow Ridge
Marriott Ocean Pointe
Marriott Destination Club Points
Hilton Grand Vacation Club Las Vegas Blvd
Grand Colorado on Peak 8
Spinnaker French Quarter Resort Branson
Unfortunately, this issue plagues all airlines regardless of their financial status. Every time we've booked Hawaii there's been a reduction in the number of flights and the "perfect" flight I've booked has become the nighmarish flight I was trying to avoid. At least this year I was able to get us changed to something that was close to our original flight.

If you book a flight to far in advance, you risk the airline making changes to your plans. It's rare that I don't have a time change at the very least. Ailrines are always trying to cut costs and combine flights whenever they can, and they do it often.
 

winger

TUG Member
Joined
Oct 7, 2006
Messages
3,810
Reaction score
354
Points
468
Location
Northern California
From experience, aa is pretty bad at notifying passengers of flight changes.
 

Timeshare Von

TUG Review Crew: Expert
TUG Member
Joined
Mar 13, 2006
Messages
7,031
Reaction score
1,637
Points
599
Location
Milwaukee, WI
Resorts Owned
Wyndham (77k points at Myrtle Beach/Westwinds)
One of my favorite "changes" was on AirTran when I bought a direct Milw to PHX ticket for the two of us over the summer. Later in the year, they canceled the direct flight and had us connecting through ATL (ARGH!!!).

Four months later, the reinstated the direct flight from MKE for the winter snow bird travel I suppose, and I had to fight to get them to change me back to what I had originally booked and paid for.
 

Anne S

TUG Member
Joined
Jun 8, 2005
Messages
357
Reaction score
0
Points
226
Location
New York
From experience, aa is pretty bad at notifying passengers of flight changes.

Actually, AA has not notified me. I discovered the change when I turned on my ipod and the flight tracker app that I had loaded on it notified me.
 

winger

TUG Member
Joined
Oct 7, 2006
Messages
3,810
Reaction score
354
Points
468
Location
Northern California
Actually, AA has not notified me. I discovered the change when I turned on my ipod and the flight tracker app that I had loaded on it notified me.
"bad communication" includes NOT notifying customers. I am unsure how widespread this practice is, but I have even experiences this change-without-notification with United on a few occasions.
 

Ken555

TUG Review Crew: Veteran
TUG Member
Joined
Jun 7, 2005
Messages
14,522
Reaction score
5,638
Points
898
Location
Los Angeles
Resorts Owned
Westin Kierland
Sheraton Desert Oasis
Airlines are notorious for poor communications, other than their marketing. The unfortunate reality is that it's up to us to monitor our flights for changes and simply not expect them to notify us proactively.
 

dougp26364

TUG Review Crew: Expert
TUG Member
Joined
Jun 6, 2005
Messages
14,481
Reaction score
3,157
Points
698
Location
Kansas
Resorts Owned
Marriott Grand Chateau
Marriott Shadow Ridge
Marriott Ocean Pointe
Marriott Destination Club Points
Hilton Grand Vacation Club Las Vegas Blvd
Grand Colorado on Peak 8
Spinnaker French Quarter Resort Branson
"bad communication" includes NOT notifying customers. I am unsure how widespread this practice is, but I have even experiences this change-without-notification with United on a few occasions.

All airlines are guilty of this. For us the worst has been Delta and USAirways but, we've had it happen so frequently on every carrier that I'm in the habit of checking our reservations every few weeks.

I recently caught United changing a flight to from ICT to DEN to HNL over to ICT to ORD to DEN to HNL. I had to fight them a little bit to get them to change it back to our original routing. What triggered the change was the cancelation of one flight and, rather than keeping our routing the same, they tried to keep our departure time the same.

Last month our Frontier flight went from a 1:30 departure to a 4:00 departure and then back to a 1:30 depature.

Our last flight with Delta originally had a 1 hour layover, that change 4 or 5 times until we ended up with a >5 hour layover, which we missed because Delta had flights backed up that far on that particular day.
 
Top