FAA PSA: Airlines must refund you for significant schedule change not just cancellation

[CalGalTraveler]

Airlines Have To Refund You If They Make A Significant Schedule Change (Not Just If They Cancel) - View from the Wing

Te Department of Transportation reinforced that when airlines cancel flights they are required to give a customer back their money. They cannot keep money for services that aren't rendered. However it's worth underscoring that refunds for future airline tickets aren't just due to you in the...

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[Luanne]

Yes. When I called Alaska Airlines to cancel our flights at the end of May I was asked if I wanted a credit. I told the rep that since the flights had been changed, by two hours in one direction and four hours in the other I wanted a refund. Boom, I got the refund no more questions asked.