JeffDH
TUG Member
- Joined
- Feb 14, 2018
- Messages
- 20
- Reaction score
- 1
- Points
- 114
- Resorts Owned
- Monarch Grand Vacations
I have points through Monarch Grand Vacations, now managed by Diamond Resorts and tied to their Club Connection, which expire the end of April so I thought I'd check into depositing with DAE. The DAE web site doesn't allow you to indicate what month your points expire so I thought I'd call and inquire. The person I spoke with claimed to not know anything about points deposits, and put me on hold while they checked into it further. When they came back on the phone, they said they'd need an email from me with some specifics and they'd then refer it to their operations department and that there would be a $199 fee on top of the regular exchange fee to get the deposit into the system.
The DAE faq section on depositing points doesn't mention anything about that extra fee. Can anybody enlighten me?
The DAE faq section on depositing points doesn't mention anything about that extra fee. Can anybody enlighten me?