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Expiration of Starwood Star Points

Tider

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If I remember correctly, Starwood's Star Points expire after 6 years. Does Starwood notify point holders of the pending expiration of Star Points or do the points simply disappear from one's account. Also, is there a way to check what the status is of one's points so that the holder is also aware that some points are close to disappearing.

Tider
 

DeniseM

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It depends on the source of the points.
 

jillandboy

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https://www.starwoodhotels.com/preferredguest/legal/spg_terms.html#11

6. LIMITED PARTICIPATION AT STARWOOD VACATION OWNERSHIP PROPERTIES AND STARWOOD RESIDENCES. INFORMATION FOR EARNING AND REDEEMING STARPOINTS AND OTHER MEMBERSHIP BENEFIT LIMITATIONS


6.1. Due to the nature of Starwood Vacation Ownership properties, special conditions apply to their participation in the Starwood Preferred Guest program as follows:

(a) Members will earn Starpoints for all Eligible Charges

(b) Members do not receive the in-hotel benefits of upgrades and late check-out

(c) Free Night Awards and Cash & Points Awards may only be booked within 365 days of arrival; inventory may be limited; Starpoints acquired through conversion of a vacation ownership interest may not be redeemed at a Starwood Vacation Ownership property.

(d) Instant Awards are not available at every Starwood Vacation Ownership property.

6.2. Members will earn Starpoints for all eligible charges; no in-hotel benefits are offered, and no Cash & Points Awards are accepted at the following properties:

St. Regis Residence Club, Aspen, CO
St Regis Residence Club, New York, NY
Phoenician Residences, Luxury Collection Residence Club, Scottsdale, AZ

6.3 Starpoints issued through Starwood Vacation Ownership, such as, but not limited to: tour incentives, purchase incentives, conversion incentives, sweepstakes, and other giveaway prizes, will expire in six years following the day they are deposited into a Member’s account, regardless of Member activity. All such Starpoints, or any portion thereof, that have not been redeemed by their six-year expiration time will be forfeited without notice.
 

squeeze

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We were emailed a notification about starpoints expiring. These were the ones originally given when we purchased the TS.

However, we made a reservation to use them and was told that as long as the reservation is made before they expire, that was fine. So, you do not have to USE them before the expiration, as long as you have a reservation made using them before the expiration.

You can change the reservation to a different date, but if you cancel the reservation the points will be lost on the original expiration date.
 

gravitar

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At a minimum, if I was notified of expiring points, I would ask to see the data of points in, from where, what dates, and then points out. Just to make sure that the points that are used are taken from the bucket that expires rather than the one that can be extended with activity
 
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