• The TUGBBS forums are completely free and open to the public and exist as the absolute best place for owners to get help and advice about their timeshares for more than 30 years!

    Join Tens of Thousands of other Owners just like you here to get any and all Timeshare questions answered 24 hours a day!
  • TUG started 30 years ago in October 1993 as a group of regular Timeshare owners just like you!

    Read about our 30th anniversary: Happy 30th Birthday TUG!
  • TUG has a YouTube Channel to produce weekly short informative videos on popular Timeshare topics!

    Free memberships for every 50 subscribers!

    Visit TUG on Youtube!
  • TUG has now saved timeshare owners more than $21,000,000 dollars just by finding us in time to rescind a new Timeshare purchase! A truly incredible milestone!

    Read more here: TUG saves owners more than $21 Million dollars
  • Sign up to get the TUG Newsletter for free!

    60,000+ subscribing owners! A weekly recap of the best Timeshare resort reviews and the most popular topics discussed by owners!
  • Our official "end my sales presentation early" T-shirts are available again! Also come with the option for a free membership extension with purchase to offset the cost!

    All T-shirt options here!
  • A few of the most common links here on the forums for newbies and guests!

DVC v MVC website

chunkygal

TUG Review Crew: Veteran
TUG Member
Joined
Jul 3, 2011
Messages
479
Reaction score
78
Location
North Georgia Mtns
Resorts Owned
DVC BWV 215 pts

MVC Kauai, Wioahai

Enrolled in DC
Hadn't been on DVC reservations for a while, but went on to search for availability for HH July 4th next year (got it)!

But what amazed me is that eve without having any points (because if you think about it, I could borrow them), I was able to see ALL availability for the time period at all resorts!

I realize Marriott has more resorts, but the technology is out there!
It is so frustrating to have to have the points to search.
I have never been able to see an opening at lakeshore. Sometimes I think they must block my account from looking..........someday!
 

puckmanfl

TUG Member
Joined
Mar 11, 2010
Messages
2,062
Reaction score
1
good afternoon

MVCD website is prehistoric....

It takes a different search to look for different views and room sizes for the same dates and property. IOW, Lakeshore with 7 different room types and 4 different room sizes takes 28 different searches for the same date interval

Very Sad....
 

SueDonJ

Moderator
Joined
Jul 26, 2006
Messages
16,617
Reaction score
5,793
Location
Massachusetts and Hilton Head Island
Resorts Owned
Marriott Barony Beach and SurfWatch
Intentional?

Could be an IT issue because it certainly cuts down on the amount of users logged in and searching, but it could also be a matter of protecting their inventory allocation metric (if in fact allowing phantom searches would make that metric more transparent.)

It's always been the case that the website doesn't allow phantom searches with Weeks either; if you don't have a Week available then you can't see which weeks intervals are still open. Marriott hasn't responded during all these years to Weeks Owners who've requested that they be allowed so I'm guessing that they'll be as inattentive to Points Members making similar requests.
 

icydog

TUG Review Crew: Expert
TUG Member
Joined
Jun 6, 2005
Messages
4,867
Reaction score
335
Location
Central NJ
Hadn't been on DVC reservations for a while, but went on to search for availability for HH July 4th next year (got it)!

But what amazed me is that eve without having any points (because if you think about it, I could borrow them), I was able to see ALL availability for the time period at all resorts!

I realize Marriott has more resorts, but the technology is out there!
It is so frustrating to have to have the points to search.
I have never been able to see an opening at lakeshore. Sometimes I think they must block my account from looking..........someday!

What Disney Vacation Club has the Resort Ability Tool which gives owners the ability to see what's available at any resort, any room size for a specific set of nights(up to 14 nights at a time). This is a relatively new development. Not so long ago Disney's site was almost as bad as Marriott's.

I actually like the Marriott site better for doing anything except reserving villas. My whole portfolio is in one place. My points are in the same place. Resort calendars are readily available etc. Again, not being able to reserve efficiently is a BIG drawback but from years using the Disney Site I became used to doing things backwards..
Instead of telling you what's available Marriott, and formerly Disney, makes you search for a resort before you know if there's any villas left there.

As far as Lakeshore, there's not a lot of inventory out there. I have been lucky to exchange in a couple of times, but even as an owner of two weeks, I see very little inventory for reservations. I just bank my 3400 x 2 points and hope for the best. I assume the big point owners are grabbing all the good check in dates. But that's another problem and another can of worms.
 

JIMinNC

TUG Review Crew: Expert
TUG Member
Joined
Jun 6, 2005
Messages
4,909
Reaction score
4,471
Location
Marvin, NC (Charlotte) & Hilton Head Island, SC
Resorts Owned
Marriott:
Maui Ocean Club
Waiohai Beach Club
Barony Beach Club
Abound ClubPoints
HGVC:
HGVC at Sea World
As far as Lakeshore, there's not a lot of inventory out there. I have been lucky to exchange in a couple of times, but even as an owner of two weeks, I see very little inventory for reservations. I just bank my 3400 x 2 points and hope for the best. I assume the big point owners are grabbing all the good check in dates. But that's another problem and another can of worms.

That's odd that you can't see availability in the DC points system, because out of curiosity I just searched online and Lakeshore has 2BR availability using Points for about 75% or more of the dates from January through July 2016 in "Standard" view rooms. Even for "Deluxe" and "Deluxe Townhouse" views there were full weeks available with points sometime in almost every month in the first 7 months of 2016. There was also excellent 1BR availability.

I couldn't search beyond the end of July 2016 since I was using the 10 month 1+ night search window to search for individual nights because I've used most of my 2016 and 2017 points and can't search for full weeks. This good availability is in spite of the fact that for much of that period, the reservation windows have been open for a long, long time.
 
Last edited:

BocaBoy

TUG Member
Joined
Jun 5, 2009
Messages
5,333
Reaction score
411
Location
Wisconsin
Resorts Owned
Grand Chateau
Hadn't been on DVC reservations for a while..But what amazed me is that eve without having any points (because if you think about it, I could borrow them), I was able to see ALL availability for the time period at all resorts!

The MVCI website has many flaws, but in fact you can see all inventory that you would have enough points to reserve if you borrowed them from a future year.
 

dioxide45

TUG Review Crew: Expert
TUG Lifetime Member
Joined
May 20, 2006
Messages
48,889
Reaction score
20,321
Location
NE Florida
Resorts Owned
Marriott Grande Vista
Marriott Harbour Lake
Sheraton Vistana Villages
Club Wyndham CWA
The main issue for me is that not only do you have to have enough points to search with, you also need to have elected those points. So just because you possibly have 2,000 points available from an un-elected week, you can't search with those points, even if you could borrow them.

I suspect it is just a poor design sitting on top of their weeks based architecture. We did hear rumored that they are going to revamp their website. They really need to start from the ground up. It would be a huge undertaking, but it seems that MVCI now has the money that they could invest in it. However, most companies won't spend a dollar if it won't make them two. So unless they think it can help them sell more points, they probably won't invest a lot in to it.
 

chunkygal

TUG Review Crew: Veteran
TUG Member
Joined
Jul 3, 2011
Messages
479
Reaction score
78
Location
North Georgia Mtns
Resorts Owned
DVC BWV 215 pts

MVC Kauai, Wioahai

Enrolled in DC
The MVCI website has many flaws, but in fact you can see all inventory that you would have enough points to reserve if you borrowed them from a future year.

But on DVC I can "see" them before I borrow or without "having"enough points.
Might motivate me to get more points.

I used to think MVC website was far superior, but DVC has stepped it up.
 

Big Matt

TUG Review Crew: Veteran
TUG Member
Joined
Jun 6, 2005
Messages
6,167
Reaction score
1,627
Location
Northern Virginia
Let's hope so. The Lakeshore example is the best one to explain how hard it is. I always just call because I give up after not finding things.
 
Top