Yes, all maintenance fees paid in full & purchased from Developer....then Transitions or Loss Mitigation, whatever they are calling it. When contacting Diamond, fee was specified according to what state contract was purchased in, as each state has its own policy......or, possibly it was in the contract purchased. It is true, you lose all points - whether 300 or 83,000 pts., they all go back to Diamond. BUT, whatever you do, do not eliminate any emails, (print them too) and document all phone calls...date/time/person. It will pay off and possibly save you money...it did me! When life changes, including the past 7 months....closure is closure & what price does one put on peace of Mind!!!??? Less stress is a good thing.....