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Don't buy from Bluegreen

ben1973

newbie
Joined
Jul 22, 2008
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Location
Nashville, TN
Do not...I repeat...do NOT buy a Bluegreen timeshare under any conditions. My wife and I bought one, and we are in a continual state of regret about it. It is virtually impossible to sell (the same amount of points we bought for $10,000 are selling for about $3,000 online), plus we have yearly fees of about $700 that must be paid for us to even be able to keep using it. We are not easily conned... we both have Master's degrees. But they fooled us into thinking they were telling us the truth.

Here are some of the things you may not hear while you're in a Bluegreen presentation... we didn't:

-each year you will have to pay both "maintenance fees" and "club dues," which for us amount to over $700. If you don't pay, you can't use any of your points at all until you do pay.

-many of the resorts they tell you about can only be booked in 7-day increments, which means you'll take that trip and no others for two years because you'll use up all your points on that single trip.

-we just found this one out... if you don't have the points, you can't book a trip... for example, we get 12,000 new points in July, so I called to book something in August. Well, I can't do that until I "have the points." Of course, by the time the points actually show up, all the places will be booked for the summer. We're all paid up on maintenance fees and club dues, so we will definitely get the points, but too bad... we have to wait. The person on the phone even sympathized with me and said he understood what I was saying, but couldn't do anything about it.

-they say they will help you rent your timeshare, but this is a joke. Your timeshare will never rent for anything near what you need to maintain the fees on it, much less pay it off.

-take a look at this web site to see what points are actually worth if you buy them on eBay: http://popular.ebay.com/ns/Real-Estate/Bluegreen.html If you really desperately want Bluegreen points, don't buy them from Bluegreen.

-they tell you that you can book things just a day or two in advance, but this is almost never possible in real life. Things are booked up months in advance.

Owning a Bluegreen timeshare is like a weight that you have to drag around with you for the rest of your life. There are many places that will rent timeshares if you like that kind of thing, and you can usually get them fairly cheap and without any obligation for the future. When I imagine paying $700 a year for the rest of my life, it feels amazingly scary. Don't do it. You're locking yourself into something that will never end when there is absolutely no need to do so.

They give you the free trip, then take advantage of how little you've researched timeshares when you're in the presentation. They tell you this price can only be offered this one time, and that you can't take another trip. It's all cheap sales techniques, and they wouldn't be necessary if it were something people really benefited from.

We even looked on the internet during our sales presentation... if only I had come across a site like this, we probably wouldn't have bought, and we'd be much better off. At least take a few days to think about it. If they can't give you that long to think, they're tricking you anyway.

Buying a Bluegreen timeshare is a terrible decision. They, like many salespeople, will tell you whatever you want to hear to get you to buy, knowing that they will not personally be accountable for any misrepresentations of the truth later on.

One thing they promised us is that we could rent our timeshare. Now they've done away with that aspect as well, so you either use it, keep paying about $700 in fees each year along with whatever you paid originally, or you just lose the points. Every letter we receive is something else they're taking away from us.

----------------

The most recent thing that happened was that we had tried to rent ours out for 10,000 points (most of our points) before they decided to stop letting people do that. So I called today, 10 days in advance, to check and make sure it was rented, since this is the cut-off for when I can cancel without losing points. So the guy on the phone told me that yes, it is rented. And I asked, "Well, what happens if the people cancel sometime in the next 10 days?" He said, "We don't have any control over that, sir." And I said, "I understand that, but I don't either. So what happens to my points if they cancel?" And he said, "Well, you lose those points."

So some renter I don't even know can decide to back out at the last minute, and I lose 10,000 points and don't get to travel or make any money from my timeshare for 2 years! That seems fair... somehow I have this feeling that Bluegreen charges them a healthy fee for canceling, but of course we owners don't see any of that money either.

------------

Even more recent development... our timeshare did rent after all (through Bluegreen) ... they had told us that it would rent for at least $3,000, and probably more like $4,000. It was the high season at their most popular place, Boyne Falls, Missouri (near the Ozarks). We decided to rent it to try to get some of our money back that had poured down the huge financial hole which is Bluegreen. Well, we received our check today... a whopping $700!! Seven hundred dollars! They rented our 10,000 points (which is really all we get for two years) for $1,100... they get to keep 30 percent, of course. We were flabbergasted. Had they simply called and said, "We realize this is your property and these are your points, and we were wondering if you are willing to rent for $1,100," we would have instantly said, "NO!" But they didn't. It was completely out of our hands. So now we can't travel anywhere for two years, and all of our points were used for what will barely pay for one year of owning Bluegreen. We can't travel for two years, but we get to keep paying fees!

It's come to the point where we will probably just stop paying our fees, which means we won't ever be able to travel anywhere with them. It seems unethical to sell such a huge burden to someone else. And we'll just have to treat that $10,000 we paid as a lesson learned, which is: never... ever... buy from Bluegreen. They will tell you whatever you want to hear, but everything will change once they have their money. We thought they were different, but apparently they just have better-than-average salespeople that seem more genuine than usual.

Everything Bluegreen does seems to be a way to get themselves more money and screw over their "valued customers."

And Bluegreen, if you're reading this, don't bother calling me trying to get me to revoke the complaint... we're trying to sell our timeshare as quickly as we can and hopefully never have any interaction with you for as long as we live.
 
You do know you singing to the choir, right?

We preach buying resale, and BG isn't a bad program, you just didn't learn what you were buying before spending the 10K.

Don't beat yourselves up over this, most of us bought our 1st and maybe our 2nd;) units retail from the developer.


You are at a crossroads, you can learn the system( by reading here and other BG sites) and get some value from your purchase.


Or, you can attempt to sell it, a small every other year package is only going to get maybe $1000-$1500. and be done with it.

But, don't think that not paying your annual fees is going to get you out of this, they will come after you, they will use collection agencies, they will foul your credit score and reports. Just a bad idea to try this approach.

Stick around, and see if you can salvage some of the value ( and maybe some pride) we will be glad to help.

jmho,

Greg
 
Ben, I'm sorry you've had such a bad time with your TS. BUT you are not alone. Everyone who buys their TS direct from the developer pays too much. Sometimes way too much. You said you paid $10,000 for a TS worth maybe $3000. You taken about a $7000 loss. There are many owners of TS which have taken a $20,000 loss or more.

What you need to understand though is this hasn't anything to do with Bluegreen. This is true at all TS companies. For you to single out BlueGreen for blame is wrong. They do business like all the other TS developers. They aren't doing anything out of the standard of practice in this industry. It just that the standard of practice for the industry is based on the fact that 50% of the cost of a TS bought from a developer is commisions to the salemen and prizes and travel for the people looking to buy.

Please read how to sell your TS link to find out how best to sell without getting ripped off buy the TS industry again.
 
Wow...I totally understand your frustration. Its the frustration most feel when we have duped by the many lies that the TS salesperson tells us. However, there are many many happy TS owners, specifically BG owners that have learned to make their TS work for them. I am sorry that this befell you as this realization is a hard pill to swallow, and I hope you have success in selling your TS. Read the sticky on how to sell it... Too bad you couldn't just use it before you got rid of it at a loss of $12K or more.
 
Bluegreen was my experience

Ben, I'm sorry you've had such a bad time with your TS. BUT you are not alone. Everyone who buys their TS direct from the developer pays too much. Sometimes way too much. You said you paid $10,000 for a TS worth maybe $3000. You taken about a $7000 loss. There are many owners of TS which have taken a $20,000 loss or more.

What you need to understand though is this hasn't anything to do with Bluegreen. This is true at all TS companies. For you to single out BlueGreen for blame is wrong. They do business like all the other TS developers. They aren't doing anything out of the standard of practice in this industry. It just that the standard of practice for the industry is based on the fact that 50% of the cost of a TS bought from a developer is commisions to the salemen and prizes and travel for the people looking to buy.

Please read how to sell your TS link to find out how best to sell without getting ripped off buy the TS industry again.

Well, I'm sure that's true. It just happens that my experience is with Bluegreen, so that's all I can really complain about. Just because they all do it that way doesn't make it any more ethical or right. It's not wrong for me to single them out, since they are the ones with my $10,000. If someone else gets screwed by another company, that person can single that company out. It doesn't bother me that they're trying to sell timeshares. But I was lied to consistently by their salesmen, and I don't appreciate that. Had I known the facts, I wouldn't have bought.
 
we used it

Wow...I totally understand your frustration. Its the frustration most feel when we have duped by the many lies that the TS salesperson tells us. However, there are many many happy TS owners, specifically BG owners that have learned to make their TS work for them. I am sorry that this befell you as this realization is a hard pill to swallow, and I hope you have success in selling your TS. Read the sticky on how to sell it... Too bad you couldn't just use it before you got rid of it at a loss of $12K or more.

We have been on a few trips, and the trips themselves were good. That's why I don't feel bad about selling it to someone who is comfortable with the yearly fees.
 
You need to learn how to use this system and I mean, learn

Of course you can't use points if you have not paid the maint fees- that is standard with almost any resort. As for renting, get busy and rent it yourself, something easily done on Redweek. Stop listening to them and figure out how to make this work for you. You could have some great vacations, even if they are a week at a time- again something many points users come up against. You can't blame Bluegreen for everything. You say they took advantage of you but, hey, you handed over the money. As for a renter backing out with the ten-day time frame, again a possibility to be faced unless you rent it yourself and get the $$ up front. Stop whining about all the lies they tell you, STOP listening to them, and get smarter about how to use this purchase. Much of your outrage comes from not knowing how the program works, or not understanding the cost of things like having them rent it out for you. Two masters' degrees between you- c'mon get smart about how to make this work for you! It can be done.
 
Ben,

Sorry to hear about your bad experience with Bluegreen. There are a couple of owner forums where we learn from each other on how to best use the Club. I have found that when people have the right expectation for how the Club actually works, vs. what a sales person told them, they really do enjoy it. Even those who made their first purchase from the developer can be happy. They tend to average their costs down with resale purchases and if you use it like you originally intended for 10 years or more, the vacations are worth it to many.

If you want to learn more, let us know and we can probably help you experience to be more pleasant.

Jim
 
thanks

Ben,

Sorry to hear about your bad experience with Bluegreen. There are a couple of owner forums where we learn from each other on how to best use the Club. I have found that when people have the right expectation for how the Club actually works, vs. what a sales person told them, they really do enjoy it. Even those who made their first purchase from the developer can be happy. They tend to average their costs down with resale purchases and if you use it like you originally intended for 10 years or more, the vacations are worth it to many.

If you want to learn more, let us know and we can probably help you experience to be more pleasant.

Jim


Thanks. :) I plan to stay around and learn as much as I can.
 
Ben ,

I advised you months ago to join the Bluegreen group on Yahoo but you did not heed my advice maybe if you had you would had been enjoying your timeshare. Better late than never
 
I would second what Boca said.

Understand...if you learn...really learn...how to use what you own...you can have AMAZING vacations for the cost of your dues. Over time...the value of the trips you'll take as an owner can potentially FAR outweigh what you've paid in...even to the developer. (how long it takes for value to outweigh money invested kinda depends on how you use it...but it's all good). So...chin up...believe it or not...you own something that's a good thing... if you utilize it to its full potential.:hi:
 
I am wondering if Ben is correct that Bluegreen has stopped letting owners rent their points or weeks themselves. He made reference to the ability to rent your own points was available to owners when he bought but now can only be rented through Bluegreen with them taking a 30% cut.

I also remember reading that Ben can only sell using an approved seller. If he doesn't use an approved broker then anyone he sold his points to would receive diminished priviledges because they bought resale from an individual. If this is true they will have a much harder time selling which is what so many developers attempt to do so their sales are more valuable than resales.
 
Boca,

If I were to buy BG from current owner, then realize that I wanted the developer benifits. If at that time, I bought more points from an authorized reseller, would all my points count toward the developer benifits or only those bought from the reseller?
 
I remember the advice from a salesman (where we bought from the developer :D ) which turned out to actually be some of the best advice we've ever been given, and that is that this is a game, and you've got to learn how to play it to your best advantage.

Marty
 
I've owned Bluegreen for 7 years and have been quite happy with it. our first purchase was from Bluegreen and we have added since then. My experience is not at all like yours - we've used it plenty and been satisfied. We got what we thought we were buying. And I have yet to come across any staffer on the phone or in person who was not friendly and helpful. I like them.

One of the key things to remember for ANY vacation is that everything is subject to availability. Supply and demand, season and lead time are the key components. Once your expectations are set correctly, it's not so hard to get what you want.
 
I am wondering if Ben is correct that Bluegreen has stopped letting owners rent their points or weeks themselves. He made reference to the ability to rent your own points was available to owners when he bought but now can only be rented through Bluegreen with them taking a 30% cut.

They got rid of the internal rental program so this is completely backwards.

Now if you want to rent, you cannot ask Bluegreen to do it for you cuz they no longer provide the service.

They have made no attempt to prevent owners from renting what they book. I don't expect them to ever curtail this as the idea is for me to want MORE POINTS, not be stuck unable to use what I already have.
 
I think you really feel duped by Bluegreen and chagrinned that it happened to such smart folks as yourselves. I am pretty smart, and I was likewise duped by other developers. Luckily the people on Tug really helped me out before I was too badly hurt. We will gladly help you as well.

Hang in there. I think BG is a good program. I own it but I still need practice working it. We can learn together. That's the beauty of Tug and Timeshare Forums, no question is too stupid to ask; and in the asking you will learn how to best use your property. In fact, I guarantee you, once you learn how to use Bluegreen you will want more points so you can do more with your membership. Welcome to Tug and please hang around. :clap:
 
thanks

I think you really feel duped by Bluegreen and chagrinned that it happened to such smart folks as yourselves. I am pretty smart, and I was likewise duped by other developers. Luckily the people on Tug really helped me out before I was too badly hurt. We will gladly help you as well.

Hang in there. I think BG is a good program. I own it but I still need practice working it. We can learn together. That's the beauty of Tug and Timeshare Forums, no question is too stupid to ask; and in the asking you will learn how to best use your property. In fact, I guarantee you, once you learn how to use Bluegreen you will want more points so you can do more with your membership. Welcome to Tug and please hang around. :clap:


Thanks, all of you, for your helpful attitudes. We still plan to sell, and it looks like we will take at least a 50% loss. Bluegreen told us that it's like any other real estate, and it will appreciate in value. One of the various lies we heard that day. I'm sure it is an enjoyable program if you can afford it. Our fees are $700 a year, and we just can't afford that. So when you go to try to sell it, which is your only option unless you plan to keep paying fees forever, you will most likely be disappointed as I was [that's directed to the people who are happy with Bluegreen].

We actually did try to cancel our program within the first 3 days as they say you can, but our guy was "sick" and we couldn't get through to anyone until it was too late.

Anyway, thanks to everyone for being willing to help. Hopefully we can get out from under this burden and cut our losses. We don't plan to "work the system" because that involves paying $700 a year plus paying off our initial $10,000 investment. If we could afford it, we would definitely keep it.

Thanks,
Ben
 
It's unfortunate they caught you in the recission game too. You didn't need to talk to anyone. You needed to mail in a letter with proof of the postmark and you would have been set.
 
update

After weighing my options and reading through this board, I've decided to go back to my original resale company (Timeshareadventures.com) and just have them lower the price. Since I already paid them $600 to sell it, I figured that's the cheapest route. I'm also planning to put an ad on Redweek.com. I have lowered the price to $5,999, which is about half what I paid originally (argh). If anyone has time, please tell me if there's anything I could do to make it more interesting to buyers:


Thanks again for all your help,
Ben Travis
 
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Ben,

Your last post will be deleted shortly since you cannot post ads on the TUG forum. You can put it in the classifieds.

However, you made one mistake and then compounded it with another by paying an upfront fee company to advertise your points for sale. Someone will shortly post a link to a "how to sell" advice column. Please read that before paying any more money to anyone to sell your timeshare. The last thing I want you to do after failing with this upfront fee company is to them pay a post card company $3000 to get rid of your points. If you did that, you would achieve the rare timeshare scam trifecta all in one fell swoop.

If you sell it yourself, you will get roughly $3000 in a sale. List it for that much and you will sell it fairly quickly. If you are going to use a broker to sell your points, you should at least go with a no upfront fee broker.

Good luck.
 
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thanks

Ben,

Your last post will be deleted shortly since you cannot post ads on the TUG forum. You can put it in the classifieds.

However, you made one mistake and then compounded it with another by paying an upfront fee company to advertise your points for sale. Someone will shortly post a link to a "how to sell" advice column. Please read that before paying any more money to anyone to sell your timeshare. The last thing I want you to do after failing with this upfront fee company is to them pay a post card company $3000 to get rid of your points. If you did that, you would achieve the rare timeshare scam trifecta all in one fell swoop.

If you sell it yourself, you will get roughly $3000 in a sale. List it for that much and you will sell it fairly quickly. If you are going to use a broker to sell your points, you should at least go with a no upfront fee broker.

Good luck.


Thank you for the advice. But since I already paid this company $600 and have no chance at getting it back, I figured I'd take advantage of the fact that they still owe me something. Plus, they are set up to take care of the deed transfer, etc. Don't worry... I won't be paying anyone else anything else, except perhaps for Redweek.com, which I hear good things about.

Sorry, I didn't realize I couldn't post a link. I was just hoping for some feedback. Maybe I can quote the ad itself instead.

Thanks,
Ben
 
Ben, is it too late to dispute this $600 with your credit card company? It is very important that you try to get your money back because this company isn't going to sell your points. They already have your money, and the value for your money is a listing on an obscure website.

These upfront-fee companies are scoundrels. :(
 
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