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Does This Make Any Sense - Consolidated Fees PDF From Abound Contest

dioxide45

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I was looking at the PDF that is linked in the Abound Contest this week and noticed this small print. I can't figure out what it means;
Effective for the 2023 Use Year, VSN members will pay VSN Network Membership Fees and the usage fees identified which will include a Master Exchange fee. Other fees, such as Interval International External Exchange fees, will still apply. Vistana® Owners who are not VSN members will continue to be charged split housekeeping and cancellation fees.

Does anyone have any ideas? Does this apply to those mandatory owners who opt out? Also, how can Vistana owners not in VSN be charged split housekeeping and cancellation fees? If you own a 2BR lock off, you can reserve each half as your home resort without paying any HK. I am also not aware of any resorts that have a cancellation fee for home resort usage. Perhaps it only applies to Flex programs?
 

kozykritter

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I was looking at the PDF that is linked in the Abound Contest this week and noticed this small print. I can't figure out what it means;
Effective for the 2023 Use Year, VSN members will pay VSN Network Membership Fees and the usage fees identified which will include a Master Exchange fee. Other fees, such as Interval International External Exchange fees, will still apply. Vistana® Owners who are not VSN members will continue to be charged split housekeeping and cancellation fees.

Does anyone have any ideas? Does this apply to those mandatory owners who opt out? Also, how can Vistana owners not in VSN be charged split housekeeping and cancellation fees? If you own a 2BR lock off, you can reserve each half as your home resort without paying any HK. I am also not aware of any resorts that have a cancellation fee for home resort usage. Perhaps it only applies to Flex programs?
We need to ask someone that owns a flex product that is not in the VSN. When they make more than one reservation per year on a contract, are they charged additional housekeeping fees? And when they cancel a reservation 60 days or less before check-in, have they been charged a cancellation fee? Even though they are home options, because they allow multiple reservations on one contract these things might apply.

I would guess the term split housekeeping means they split their contract usage up into more than one reservation so their housekeeping allowance was split among several reservations and each of those additional ones would have a fee.
 
Last edited:

DanCali

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They also listed a 3rd party guest fee of $59 for 5-Star Elite crossed out as no longer applicable under the new fee structure. But 5-Star Elite did not pay the $59 fee. The 5-Star guest fee was one "freebie" per VOI per year, and then $39 for subsequent guest fees. The $59 is something that never got charged.

I think that pdf was prepared by someone not fully familiar with the intricate details.
 

Venter

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Before requalifying and being in VSN/Abound as a voluntary Flex owner, outside VSN, I did have to pay additional housekeeping fees. I cannot remember if it was after the second booking though.
 

daviator

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They also listed a 3rd party guest fee of $59 for 5-Star Elite crossed out as no longer applicable under the new fee structure. But 5-Star Elite did not pay the $59 fee. The 5-Star guest fee was one "freebie" per VOI per year, and then $39 for subsequent guest fees. The $59 is something that never got charged.

I think that pdf was prepared by someone not fully familiar with the intricate details.
It also shows the Bonvoy conversion fee as applicable for elite owners, which it is and was not. That whole chart of the supposed savings with the new Club Dues is super deceptive because several parts of it are just plain untrue.
 

DanCali

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It also shows the Bonvoy conversion fee as applicable for elite owners, which it is and was not. That whole chart of the supposed savings with the new Club Dues is super deceptive because several parts of it are just plain untrue.

Same for SO banking fee, which was free for 5-Star (unlimited times per year).
 

tschwa2

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Sheraton Broadway Plantation non vsn owners have an option to split week into a 4/3 or 5/2 for a fee, I think at 90 days.
 

rickandcindy23

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Am I going to have to pay a lockoff fee for my SBP, SDO and Desert Willow lockoff units to Vistana for II deposits and for reserving to use? They are deeded as lockoffs. How can Marriott change the rules?
 

daviator

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Am I going to have to pay a lockoff fee for my SBP, SDO and Desert Willow lockoff units to Vistana for II deposits and for reserving to use? They are deeded as lockoffs. How can Marriott change the rules?
Lockoff fee? There are no lockoff fees with Vistana. Never have been. I think MVC may charge those fees but I don't think they are able to charge Vistana owners.
 

rickandcindy23

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Lockoff fee? There are no lockoff fees with Vistana. Never have been. I think MVC may charge those fees but I don't think they are able to charge Vistana owners.
I think Marriott might attempt to change the rules. Years ago, Vistana/ Sheraton decided that we would have to pay guest confirmation fees to add anyone other than deeded owners to weeks. They walked that back within days after many TUG members pointed out that the documentation of the rules says guests can be added with no fee.

I think it was @tschwa2 who found it in the documents online and posted it for us.
 

daviator

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I think Marriott might attempt to change the rules. Years ago, Vistana/ Sheraton decided that we would have to pay guest confirmation fees to add anyone other than deeded owners to weeks. They walked that back within days after many TUG members pointed out that the documentation of the rules says guests can be added with no fee.

I think it was @tschwa2 who found it in the documents online and posted it for us.
Yes, I remember that well.

But I am pretty certain that our deeds allow lockoff without cost. I don't expect that MVC could get away with changing that, and I'd be pretty surprised if they tried. But I'll admit that I haven't gone and searched for that info in the deed and contracts (@dioxide45 now has my big thick small-print book with all of that info for WKORV, lol...) If it ISN'T a right granted to us in the deed or contract, then I certainly wouldn't put it past them to try to change the rules to our detriment.
 

regatta333

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Before requalifying and being in VSN/Abound as a voluntary Flex owner, outside VSN, I did have to pay additional housekeeping fees. I cannot remember if it was after the second booking though.
The consolidated fees chart does not have anything about housekeeping fees. At what point do you start to incur housekeeping fees? Does it vary with status achieved or is it applicable universally?
 

kozykritter

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The consolidated fees chart does not have anything about housekeeping fees. At what point do you start to incur housekeeping fees? Does it vary with status achieved or is it applicable universally?
From the Vistana FAQs:


Will annual Club Dues for Abound usage cover housekeeping fees for stays that exceed the one housekeeping allotment in my annual maintenance fees?

  • Yes, for reservations made on or after January 1, 2023.
And again in this FAQ:

When Club Dues are paid and there has not been an opt-out, the following VSN fees will be eliminated:
  • Additional housekeeping fees associated with multiple reservations (over and above the one housekeeping fee included in your maintenance fee)
 

kozykritter

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Lockoff fee? There are no lockoff fees with Vistana. Never have been. I think MVC may charge those fees but I don't think they are able to charge Vistana owners.
MVC charges them to their deeded week owners not enrolled in the club membership. Those enrolled in the Destination Club (now called Abound) don't pay them.
 

regatta333

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So if I make a reservation on the Vistana side, I will still have to pay the housekeeping fee if I run out? I made a reservation this morning and was prompted to acknowledge that additional housekeeping charges would apply to the reservation. Now that I look at the confirmation though, it appears that this may have 3 combined room types.

Night one is listed as VSN PLANT GLDPLS FLO
Night two is listed as SHERATON FLEX POINTS
Nights 3 thru 7 as VSN PLANT GLDPLS FLO

Is this what triggered the extra housekeeping and does this mean that a room change will be required twice?
 

YYJMSP

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So if I make a reservation on the Vistana side, I will still have to pay the housekeeping fee if I run out? I made a reservation this morning and was prompted to acknowledge that additional housekeeping charges would apply to the reservation. Now that I look at the confirmation though, it appears that this may have 3 combined room types.

Night one is listed as VSN PLANT GLDPLS FLO
Night two is listed as SHERATON FLEX POINTS
Nights 3 thru 7 as VSN PLANT GLDPLS FLO

Is this what triggered the extra housekeeping and does this mean that a room change will be required twice?

no, you aren't going to move -- it's just telling you what inventory buckets the various nights came from. that shouldn't directly trigger anything...
 

dioxide45

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So if I make a reservation on the Vistana side, I will still have to pay the housekeeping fee if I run out? I made a reservation this morning and was prompted to acknowledge that additional housekeeping charges would apply to the reservation. Now that I look at the confirmation though, it appears that this may have 3 combined room types.

Night one is listed as VSN PLANT GLDPLS FLO
Night two is listed as SHERATON FLEX POINTS
Nights 3 thru 7 as VSN PLANT GLDPLS FLO

Is this what triggered the extra housekeeping and does this mean that a room change will be required twice?
For Abound enrolled VOIs, there won't be any Housekeeping fees. In the past, if you had more reservations than VOIs, then each additional reservation beyond the number of VOIs owned would incure a housekeeping fee. A lock off unit would provide for two housekeeping credits.
 
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