Does anyone know how is the resort staff treated during Covid 19?

[DannyTS]

Is the resort staff getting paid while the resorts are closed? I hope Vistana is taking care of the people who work at the resorts. In Mexico for example, a safety net may be very basic and totally insufficient.

 

[dioxide45]

In the US, they are probably better to be laid off and will make more from unemployment than if they had stayed working. Can't speak to other countries like Mexico.

 

[DannyTS]

In the US, they are probably better to be laid off and will make more from unemployment than if they had stayed working. Can't speak to other countries like Mexico.

I am more concerned about Mexico indeed.

 

[YYJMSP]

Dont they get paid out of our MFs? If so, they should already have funding to pay everyone through Dec 31, correct?

 

[cubigbird]

I called WKV to inquire about a reservation and just curiously asked the same question to the front desk person and they told me the staff were all laid off, unknown whether they would return. I’d assume they would ask the staff to come back because they are already trained, but some may have found new employment and have moved on. Expect new faces when you go to your favorite resort. Some may be back. As far as WLR is concerned I do not believe Mexico has the sane social safety nets in place that were implemented here.

 

[pedro47]

Staff is probably laid off drawing unemployment benefits. Now I am just guessing some employers are going to use the coronavirus as a reason to reduce staff and payroll. IMO

 

[vacationtime1]

I called WKV to inquire about a reservation and just curiously asked the same question to the front desk person and they told me the staff were all laid off, unknown whether they would return. I’d assume they would ask the staff to come back because they are already trained, but some may have found new employment and have moved on. Expect new faces when you go to your favorite resort. Some may be back. As far as WLR is concerned I do not believe Mexico has the sane social safety nets in place that were implemented here.

This makes me very angry. I paid my MF's. From my perspective, my money is gone, and if I cannot travel, I'm outta luck.

So where is my money? I paid for the staff but the staff is not being paid. If my HOA has the money, I want a rebate next year (although I would really rather see the staff getting paid this year). And if Vistana has my money (and we know it keeps 10% of it as a management fee), Vistana is stealing from the staff.

 

[DannyTS]

This makes me very angry. I paid my MF's. From my perspective, my money is gone, and if I cannot travel, I'm outta luck.

So where is my money? I paid for the staff but the staff is not being paid. If my HOA has the money, I want a rebate next year (although I would really rather see the staff getting paid this year). And if Vistana has my money (and we know it keeps 10% of it as a management fee), Vistana is stealing from the staff.

I agree with everything you said but let me play the devil's advocate. If the staff is not being paid, some of the money we paid in 2020 is being saved, it does not disappear. We will either see it as a credit for 2021 (my guess) or it may be transferred to the reserve fund (can they do that?).

A lot of owners are in financial distress, the "real" unemployment in the US is around 25%. When they send the 2021 invoices, how can Marriott explain to the unemployed owners that they have been careful with resort expenses if they pay people to stay home, especially since some could make more on unemployment?

 

[pchung6]

A lot of owners are in financial distress, the "real" unemployment in the US is around 25%. When they send the 2021 invoices, how can Marriott explain to the unemployed owners that they have been careful with resort expenses if they pay people to stay home, especially since some could make more on unemployment?

The worst owners nightmare will be they let resorts employees go and still increase 2021 MF to cover additional costs due to Covid.

 

[YYJMSP]

The worst owners nightmare will be they let resorts employees go and still increase 2021 MF to cover additional costs due to Covid.

I would suggest that would justify a legal fight from the owners to have management explain where all of those funds from 2020 MFs went, as the resorts are not open, so those funds should be effectively sitting in the bank waiting to be spent if they aren't being used to pay (some of) the employees.

 

[DannyTS]

to have management explain where all of those funds from 2020 MFs went

I already have a preview

 

[Henry M.]

It might be better to wait and see what the fees actually are before getting all riled up about worst case scenarios or possible conspiracies to charge owners more.

 

[DannyTS]

It might be better to wait and see what the fees actually are before getting all riled up about worst case scenarios or possible conspiracies to charge owners more.

we can still have a little bit of fun, no conspiracy theory