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Dikhololo Payment of fees.

tnecniv

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I sent an email to deb@dik... and fin@dik... on 3/15 with an attachment containing payment and RCI deposit information. The charge hit my credit card this morning (3/20) to the tune of $551.31 for a 3 bedroom red float week (a bit higher than usual, but the exchange rate is down). That's about the best turnaround I've had in 12 years of doing this (used a different card this year and avoided the "out of country charges, timing of payment dance" with the CC company). this IS MY LAST YEAR WITH DIK AM HAVING TROUBLE WITH VMS IPAID THE M BUT NO DESPOSIT WILL GO TO CC BUT LAST YEAR WITH POOR SERVICE VMS DIK

We'll see what happens with the RCI deposit...
I just emailed my DIK maintenance fee info to Madeleine at Dikhololo. Told to wait for reservation from VMS. Past posts mention contacting RCI directly to have my week banked. Is this still the case?
 

pagosajim

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Finally completed the whole set of transactions for this year. Here's how it worked for me:

1) I have an old MCI calling card with minutes still on it from years ago. I've used that for the past couple of years to call the resort directly and arrange for payment of maintenance fees using my Costco Visa card. It's nice to not have to notify the CC company of the foreign transaction. Showed up on my card within a day or two. Fees this year were ~ $509 for a 3BR float red week.
2) It took a few days and some follow up via email to prompt VMS Resorts for my RCI deposit. They sent an email with the deposit information and claimed the "onus" was on the owner to get the week deposited in RCI. I made phone calls to RCI for a couple of attempts at getting them to deposit the week. Each time, they got to a point where their system claimed the resort must perform the deposit and couldn't proceed further.
3) Was instructed by the last RCI rep to forward my request for deposit to specialists@rci.com with the deposit information attached to the message. I did so, but hadn't heard back from them for over a week.
4) In the interim, I sent an email to every address I had at Dikhololo (most bounced back as undeliverable, including fin@dikhololo.ca.za). Also included reservations@vmsresorts.ca.za, but that didn't seem to do anything either.
5) Finally, a few days later and out of the blue, I get an email from RCI about having successfully depositing my week with unit/week just as described in the email from Dikhololo. Really poor communication all around, but done, finally.

So now I have yet another set of tasks to follow in order to pay for and deposit my week each year. I won't be surprised if something new pops up next year.
 

jancpa

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I made my maintenance fee payment on 3/30 and the deposit was in my RCI account this morning 4/4.
Great turnaround from start to finish.
 

OldGuy

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Is it 20 years ago?
 

philemer

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Can anyone supply a good email for sending in levy payment info? I wrote vmsres@vmsresorts.co.za yesterday and said I'd like to pay my 2020 levy. Hopefully I'll hear back from them in a day or two.

fin@dikhololo.co.za bounced back. :( I deposit this week with TP and use it for Hawaii every year.
 
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EJC

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Can anyone supply a good email for sending in levy payment info? I wrote vmsres@vmsresorts.co.za yesterday and said I'd like to pay my 2020 levy. Hopefully I'll hear back from them in a day or two.

fin@dikhololo.co.za bounced back. :( I deposit this week with TP and use it for Hawaii every year.
In March 2019 I used madeleined@dikhololo.co.za You can also use christopherm@dikhololo.co.za In March Madeleine said to send the fee to her email or Christopher's. I sent it to hers.
 

philemer

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In March 2019 I used madeleined@dikhololo.co.za You can also use christopherm@dikhololo.co.za In March Madeleine said to send the fee to her email or Christopher's. I sent it to hers.
I tried a few addresses that ended in @dikhololo.co.za and they all bounced. I got a response back and the current email is:

vmspay@vmsresorts.co.za

It took a day or two but they did send me a form to fill out with card info. You can fax or email it back or call them. Phone info: contact Cindy in the Collections department on 039 688 5001

Please note once your payment has been done, please forward your space banking request through to vmsres@vmsresorts.co.za.


 
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philemer

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I tried a few addresses that ended in @dikhololo.co.za and they all bounced. I got a response back and the current email is:

vmspay@vmsresorts.co.za

It took a day or two but they did send me a form to fill out with card info. You can fax or email it back or call them. Phone info: contact Cindy in the Collections department on 039 688 5001

Please note once your payment has been done, please forward your space banking request through to vmsres@vmsresorts.co.za.
Emailed card info last night and levy pymt, $367 for a 2BR, showed on my card acct. today. 1 day service. Now we'll see how long it takes to get my week and then deposit it with TPI.
 
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