I wrote an email to firstname.lastname@example.org last week and got no response. I just (3/14/18) sent emails to email@example.com and to firstname.lastname@example.org . I'll wait to see if I get responses to those emails. If I get no responses via email, I'll have to try to call them.Has anybody tried to pay fees at Dikhololo this year? I went to web site and it is completely changed.
I got a response from Dikhololo after emailing to the above two address. The response was from Sindiswa Mokgadi. Her email is: email@example.com She said to send payment information to her. She sent a form, but I can't attach it. Here's what the form says:
Yes, this new group seems less than friendly. When I email them questions they only answer what they want to. They definitely seem to be withholding information.I just had mine show up.. however they did it wrong so trying to deal with that now. It's been a lot of time and work on my part, way more than it should be strongly considering dumping these weeks yet again
I paid my mtnc fee on March 16th. The week still hasn't showed up in my RCI account. I called the new outfit, VMS Resorts, via Skype. They reserved a Dikhololo week for me and said they'd send me an email that I could send to RCI myself. I told her I never had to contact RCI before to deposit my Dikhololo week, and she said they aren't set up to make the RCI deposits directly yet. Sigh.Has anyone had their Dikhololo deposits show up in their RCI account recently? I am considering paying me levies but I want to make sure they will deposit my weeks. Not sure i trust this new management company.
Paid for 4 weeks in early April 2018 to Vacation Management Services (VMS), not DIK. DIK deposited only one week in RCI. After multiple calls and emails and all sorts of promisses from firstname.lastname@example.org we still only have 1 week deposited to RCI. Not sure what to do next, it is very frustrating. This is the first year we had problems, usulally dealt directly with DIK for payment and they would deposit to RCI right away. Any suggestions would be appreciated.... Does anyone know if this new management company will take back the shares. I am starting to think this may be the best option.
You don't need to worry about whether they will take it back or not. Just stop paying your maintenance fees and they will automatically take it back.
Well, after sending a couple of emails begging for a response to my RCI deposit request, I finally heard back from Dikhololo. Seems the person to get in touch with to handle the deposit is Azille Naude (email@example.com) at the resort.I sent an email to deb@dik... and fin@dik... on 3/15 with an attachment containing payment and RCI deposit information. The charge hit my credit card this morning (3/20) to the tune of $551.31 for a 3 bedroom red float week (a bit higher than usual, but the exchange rate is down). That's about the best turnaround I've had in 12 years of doing this (used a different card this year and avoided the "out of country charges, timing of payment dance" with the CC company).
We'll see what happens with the RCI deposit...
After VMS emailed me the reservation info, I called RCI and they took the info over the phone. A few days later the deposit was in my RCI account. I'd suggest calling RCI back and explaining the situation (that VMS isn't set up yet to make the RCI deposits directly).I emailed my credit card info to DIK and the card was charged the next day. Now, I have an email from VMS with the reservations. VMS says I need to contact RCI to deposit the weeks. RCI says the resort must deposit the weeks...........
We kept the original paperwork, sent it back and they took it. No money involved. Glad we kept our paperwork.Good Luck, we got tired of dealing with them and RCI on this timeshare, it took so long to get them to co ordinate with each other. Not as powerful TPU as it was when we first bought.Does anyone know if this new management company will take back the shares. I am starting to think this may be the best option.