Diamond Resorts Loss Mitigation Dept.

[clifffaith]

We have just started our research into ridding ourselves of our Diamond Resort International US Collection points (we think we will keep our Hawaii points). While speaking to a woman in the Finance department to try to get help finding which points have which fees associated with them, we said "by the way does Diamond ever take points back?" (We own the points free and clear). She said "yes, talk to the Loss Mitigation Department". So now my husband is all excited that we can go direct to Diamond to take back our points, but I think he's in for a rude awakening (like no one will even bother to return his calls or email). Has anyone ever heard of Diamond taking points back? (And in fact we asked this question just last week in an Owner Enhancement sit-down and the sales person told us NO).

 

[dioxide45]

Take a look at this thread. I don't know if it to points though.

 

[TUGBrian]

yep, all the info is in that thread...just send off your email to get started!

 

[clifffaith]

Thank you so much -- we just got a ticket number saying DRI will contact us in a few days. I was disappointed that no one on the thread a year ago reported back on their results.

 

[TUGBrian]

dozens of people reported their results...that thread is extremely long =)

click on the other pages. (there is even a poll at the top showing the successes)

 

[clifffaith]

Thanks!

New to TUG and got confused by the "reply to thread" at the bottom of page 1. Have now read it all and are very excited about our prospects.