• The TUGBBS forums are completely free and open to the public and exist as the absolute best place for owners to get help and advice about their timeshares for more than 30 years!

    Join Tens of Thousands of other Owners just like you here to get any and all Timeshare questions answered 24 hours a day!
  • TUG started 31 years ago in October 1993 as a group of regular Timeshare owners just like you!

    Read about our 30th anniversary: Happy 31st Birthday TUG!
  • TUG has a YouTube Channel to produce weekly short informative videos on popular Timeshare topics!

    Free memberships for every 50 subscribers!

    Visit TUG on Youtube!
  • TUG has now saved timeshare owners more than $23,000,000 dollars just by finding us in time to rescind a new Timeshare purchase! A truly incredible milestone!

    Read more here: TUG saves owners more than $23 Million dollars
  • Sign up to get the TUG Newsletter for free!

    Tens of thousands of subscribing owners! A weekly recap of the best Timeshare resort reviews and the most popular topics discussed by owners!
  • Our official "end my sales presentation early" T-shirts are available again! Also come with the option for a free membership extension with purchase to offset the cost!

    All T-shirt options here!
  • A few of the most common links here on the forums for newbies and guests!

Diamond Resorts Annual Reservation Protection Plan Yes/No?

lindaswain

TUG Member
Joined
Apr 23, 2008
Messages
27
Reaction score
4
Location
Phoenix, AZ
Does anyone purchase this insurance? Last year I had two weeks that were expiring Dec. 31, by purchasing this plan for $249, it allowed me to book those week in 2020, but I had to decide and book while I was on the phone (whew!). I think the plan keeps you from losing a week in case you have to cancel before you use it.

??
 

R.J.C.

unconfirmed
Joined
Oct 27, 2016
Messages
207
Reaction score
112
Reservation Protection Plan (RPP) has nothing to do with the timeline for rolling points. How could they allow you to roll any points after 31 Oct just because you bought the RPP? RPP changes the amount of time you have to cancel a booking and get a full refund of points (31 days instead of 91 days without it). Personally, I think they just used the purchase as an excuse to get something out of you for doing you a favor.
 

goaliedave

Guest
Joined
Jan 5, 2019
Messages
1,298
Reaction score
855
Resorts Owned
Raintree, Diamond (bought by Hilton), Shell (bought by Wyndham), Sheraton (bought by Marriott), Palace Resorts, a few independants
Reservation Protection Plan (RPP) has nothing to do with the timeline for rolling points. How could they allow you to roll any points after 31 Oct just because you bought the RPP? RPP changes the amount of time you have to cancel a booking and get a full refund of points (31 days instead of 91 days without it). Personally, I think they just used the purchase as an excuse to get something out of you for doing you a favor.
I like your post, especially the last sentance. Success in ts, business, and life requires understanding and utilizing this inference. Most people instead blindly follow procedures.

APP, if used strategically, provides the largest benefit to owners, esp platinum level. My membership gives me 5 free APP.

Sent from my SM-A505G using Tapatalk
 

Eileen A.

TUG Member
Joined
Oct 16, 2006
Messages
310
Reaction score
26
Location
Scottsdale
Hi Goalie Dave,

I'm a Diamond Platinum member. What do you mean your membership gives you 5 free APP? What is APP.
I know I get complimentary protection (31 days) for all reservations under 5,000 points.
I miss the days when the protection provided cancellation insurance for 1 day instead of the current 31 day policy.

Eileen
 

goaliedave

Guest
Joined
Jan 5, 2019
Messages
1,298
Reaction score
855
Resorts Owned
Raintree, Diamond (bought by Hilton), Shell (bought by Wyndham), Sheraton (bought by Marriott), Palace Resorts, a few independants
Annual protection plan = 1 fee covers all bookings for 12 month. You get this with platinum which if used strategically can save you 75% points.

I was wrong... i get free RPPs (not APPs) for 5 bookings per year.

Sent from my SM-A505G using Tapatalk
 

R.J.C.

unconfirmed
Joined
Oct 27, 2016
Messages
207
Reaction score
112
Hi Goalie Dave,

I'm a Diamond Platinum member. What do you mean your membership gives you 5 free APP? What is APP.
I know I get complimentary protection (31 days) for all reservations under 5,000 points.
I miss the days when the protection provided cancellation insurance for 1 day instead of the current 31 day policy.

Eileen

No longer ALL reservations under 5,000 points. Changed as of 01 Jan 20 to a max of 7 reservations under 5,000 points for Platinum owners (check new loyalty benefit page on the Diamond website). Good luck guessing which 7 to use them on.
 

R.J.C.

unconfirmed
Joined
Oct 27, 2016
Messages
207
Reaction score
112
Annual protection plan = 1 fee covers all bookings for 12 month. You get this with platinum which if used strategically can save you 75% points.

I was wrong... i get free RPPs (not APPs) for 5 bookings per year.

Sent from my SM-A505G using Tapatalk

Cheating the system is what has cost many owners benefits over the past few years (at least according to Diamond though it seems their concerns are true). Knowingly cancelling a reservation to rebook at a lower point cost is cheating the system (and probably one of the reasons many resorts no longer provide a reduction of cost for short notice bookings).
 

lindaswain

TUG Member
Joined
Apr 23, 2008
Messages
27
Reaction score
4
Location
Phoenix, AZ
I should have said I had rolled unused points over from a year or more back, and those points “expired” as of Dec. 31. Purchasing the plan on Dec. 31, 2019 allowed me to use those points to book two weeks in 2020. I hate losing points...that’s what motivated me to buy the plan. I’m just not sure if I should buy it again to protect the weeks I’ve booked this year.
 

goaliedave

Guest
Joined
Jan 5, 2019
Messages
1,298
Reaction score
855
Resorts Owned
Raintree, Diamond (bought by Hilton), Shell (bought by Wyndham), Sheraton (bought by Marriott), Palace Resorts, a few independants
Hehe @R.J.C. ... schoolteacher or civil servant ?

Sent from my SM-A505G using Tapatalk
 

R.J.C.

unconfirmed
Joined
Oct 27, 2016
Messages
207
Reaction score
112
I should have said I had rolled unused points over from a year or more back, and those points “expired” as of Dec. 31. Purchasing the plan on Dec. 31, 2019 allowed me to use those points to book two weeks in 2020. I hate losing points...that’s what motivated me to buy the plan. I’m just not sure if I should buy it again to protect the weeks I’ve booked this year.

RPP was never designed for saving points that would expire. RPP was solely designed for allowing someone with an emergency to cancel a reservation within 91 days of check in and not lose their points (used to be up to 24 hours before check in, now it is 31 days before check in because of people gaming the system). I still believe Diamond did you a favor by allowing you to utilize those points for the following year but figured out how to make a buck while doing you said favor.
 
Top