• The TUGBBS forums are completely free and open to the public and exist as the absolute best place for owners to get help and advice about their timeshares for more than 29 years!

    Join Tens of Thousands of other Owners just like you here to get any and all Timeshare questions answered!
  • TUG started 29 years ago in October 1993 as a group of regular Timeshare owners just like you!

    Check out our happy birthday post here: Happy Birthday TUG!
  • TUG has a YouTube Channel to produce weekly short informative videos on popular Timeshare topics!

    Come check it out for a chance to win a Free TUG membership (or renewal) just for helping out!

    Read more here
  • TUG has now saved timeshare owners more than $20,000,000 dollars just by finding us in time to rescind a new Timeshare purchase! A truly incredible milestone!

    Read more here: TUG saves owners more than $20 Million dollars
  • Follow the TUG Member Banner as it travels the world on vacation with Timeshare owners! Also sign up to get the banner sent to you so you can submit a photo of your vacation with the banner to share with TUG! Banner Thread
  • Sign up to get the TUG Newsletter for free! 50,000+ subscribers! Latest resort reviews and the most important topics discussed by owners during the week!
  • Our official "end my sales presentation early" T-shirts are available again! Also come with the option for a free membership extension with purchase to offset the cost!

    Read more Here
  • A few of the most common links here on the forums for newbies and guests!

Diamond Resort "Voluntary" contribution!?

sandesurf

TUG Member
Joined
Oct 24, 2005
Messages
661
Reaction score
2
Points
228
Location
So. CA
Just a head's up to other Diamond Resort owners. Maybe this has already come up, but I needed to say something...

On our itemized bill, there is a "Voluntary Contribution" amount of $5, which is reflected in the total amount due. If this is "voluntary", why is it "due"?!

I have caught it for the past two years, after Diamond took over our resort, but since I just made a reservation, on the phone, and had to pay our maintenance fee, without my bill in hand, I paid the total (including the VOLUNTARY fee). How many people overlook this? Those $5 can really add up for a company who is already sucking us dry.

Yes, I called, and got it back!
 

Passepartout

TUG Review Crew: Veteran
TUG Member
Joined
Feb 10, 2007
Messages
27,669
Reaction score
15,901
Points
1,299
Location
Twin Falls, Eye-Duh-Hoe
I'll go out on a limb here and presume it's the dreaded ARDA (Am. Resort Developer's Assn.) fee. Many (most?) of us have it included in our MF bills. There have been several threads about this. Most of us just line it out, or deduct it from the total owed. I know of no one who has had the resort come after them for it. ARDA does little to nothing for owners. It's all about the developers.

Oh, yes, you asked why they bill you? Because they can. That's all.

Keep your money.

Jim
 

nightnurse613

TUG Review Crew: Expert
TUG Member
Joined
Jun 6, 2005
Messages
2,084
Reaction score
51
Points
408
Location
Phoenix, AZ
Yes, DRI is all about da bill (no trouble). When making reservations they always make you unselect the options. For example, Legal Protection is always a "YES" (at an added cost) unless you actively opt out....:annoyed:
 

SusanH

Banned
Joined
Feb 21, 2016
Messages
31
Reaction score
0
Points
6
Location
Maryland
Class Action Lawsuit

Just a head's up to other Diamond Resort owners. Maybe this has already come up, but I needed to say something...

On our itemized bill, there is a "Voluntary Contribution" amount of $5, which is reflected in the total amount due. If this is "voluntary", why is it "due"?!

I have caught it for the past two years, after Diamond took over our resort, but since I just made a reservation, on the phone, and had to pay our maintenance fee, without my bill in hand, I paid the total (including the VOLUNTARY fee). How many people overlook this? Those $5 can really add up for a company who is already sucking us dry.

Yes, I called, and got it back!

This is one of a few issues that may form the basis of a new class action lawsuit. If you are interested in more information, please email me at sbharbison@gmail.com or pm me here. :hi:
 

TUGBrian

Administrator
Joined
Mar 24, 2006
Messages
20,924
Reaction score
6,268
Points
1,099
Location
Florida
Top