Just a head's up to other Diamond Resort owners. Maybe this has already come up, but I needed to say something...
On our itemized bill, there is a "Voluntary Contribution" amount of $5, which is reflected in the total amount due. If this is "voluntary", why is it "due"?!
I have caught it for the past two years, after Diamond took over our resort, but since I just made a reservation, on the phone, and had to pay our maintenance fee, without my bill in hand, I paid the total (including the VOLUNTARY fee). How many people overlook this? Those $5 can really add up for a company who is already sucking us dry.
Yes, I called, and got it back!
On our itemized bill, there is a "Voluntary Contribution" amount of $5, which is reflected in the total amount due. If this is "voluntary", why is it "due"?!
I have caught it for the past two years, after Diamond took over our resort, but since I just made a reservation, on the phone, and had to pay our maintenance fee, without my bill in hand, I paid the total (including the VOLUNTARY fee). How many people overlook this? Those $5 can really add up for a company who is already sucking us dry.
Yes, I called, and got it back!