Diamond purchase by Hilton

[ccwu]

Some HGV Hawaian penthouses and HGV NYC Penthouses are going for $128k+

We got our NYC Residence Club one bedroom penthouse unit in 6/2017 pre construction price with Elite premier discount for $131,000. (16,800 bHC points).


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[applepie]

Diamond Owners take warning!
Hilton has purchase Diamond and is trying to combine the Hilton program with the
diamond program. Great idea, except they want you to BUY your way into the new program.
Late last year, we upgraded our diamond package to Platinum level. We just attended an "update" and were show the new program. HGVMAX.
It all sounded great until we were told there was an upgrade fee!
Not $10,000, not $50,000 but $128,000. Fee is based on size of your Diamond package.
We asked what would happened with our existing Diamond Package if we said no, and were given vague answers,
including a statement that "Hilton projects 95% of Diamond owners will upgrade to HGVMAX," leaving few "old" Diamond program members
with proportionally less support.

We were angry and upset that Hilton would so brazenly ask for massive upgrades to join the combined program.
We are not made on money, and I don't believe that 95% of Diamond owners will ante up for this HUGE upgrade.
We were also offered to pay $4000 for a two year "hold" on the oppontunity to buy into the new program.
We declined to pay anything extra, as we had already spent too much.

I would like to hear from other Diamond owners regarding this expensive Hilton upgrade program

I am gold. I have a deeded week i brought into the club and points in the diamond system. I am on a diamond dream holiday right now and went to an owner update. They shared how you could exchange points to use hilton hotels. The salesman didn't know math very well. I had to keep adjusting numbers. They showed tons of properties on hgv max for low points. They hit me up for 10,000 points per contract to upgrade. That would be $128k. That was the rule. Then they said they realized they could offer me 6,000 points as an existing owner for $30k. I kept saying no. Then they brought a hospitality guy who gave me 11,200 points to use over 18 months and to lock my option open to buy 3,000 point minimum at $4 a point. I don't fully understand how it all works.

 

[applepie]

I am gold. I have a deeded week i brought into the club and points in the diamond system. I am on a diamond dream holiday right now and went to an owner update. They shared how you could exchange points to use hilton hotels. The salesman didn't know math very well. I had to keep adjusting numbers. They showed tons of properties on hgv max for low points. They hit me up for 10,000 points per contract to upgrade. That would be $128k. That was the rule. Then they said they realized they could offer me 6,000 points as an existing owner for $30k. I kept saying no. Then they brought a hospitality guy who gave me 11,200 points to use over 18 months and to lock my option open to buy 3,000 point minimum at $4 a point. I don't fully understand how it all works.

Forgot to mention that i paid $1800 for the points. Seems like the cost for a 2 bedroom. That goes toward purchase cost if i buy in. The hgv max points ride on top of the dri points. I dont fully get it.

 

[goaliedave]

Has any existing owner gone to a presentation that wasn't full of lies about why you needed to spend thousands and thousands of dollars to take full advantage of your current ownership?

Me. I've learned from sales managers alot of the tricks to double or triple points usage like using insurance strategically, club solo, EOLs.

 

[tleonard]

I am gold. I have a deeded week i brought into the club and points in the diamond system. I am on a diamond dream holiday right now and went to an owner update. They shared how you could exchange points to use hilton hotels. The salesman didn't know math very well. I had to keep adjusting numbers. They showed tons of properties on hgv max for low points. They hit me up for 10,000 points per contract to upgrade. That would be $128k. That was the rule. Then they said they realized they could offer me 6,000 points as an existing owner for $30k. I kept saying no. Then they brought a hospitality guy who gave me 11,200 points to use over 18 months and to lock my option open to buy 3,000 point minimum at $4 a point. I don't fully understand how it all works.

 

[tleonard]

I am a platinum Diamond owner. I own points in the US Collection. I went to the update hoping to hear how HGVC would take back my Diamond points that I was told they would last summer 2021. Of course not true. I also wanted to see what would happen to Diamond now that Diamond no longer ixists. Not sure I received a real clear answer. They probably don't know. They did keep saying that as more Diamond members put their points in HGVC there would be less availability for my points. I didn't want to spend more on vacation than I do so I said no "10,000 HGVC points" for $3.75 a point which is probably a good deel if I needed more travel opportunities - I don't. They push that the value is so much higher with HGVC and if you your vacationing style upper end HGVC is probably better, it's just not me. Kohl's Ranch with it running creek in the back yard is more my style. If anyone has ideas on how to just get out of Diamond/HGVC let me know. My traveling days are done.

 

[applepie]

I am a platinum Diamond owner. I own points in the US Collection. I went to the update hoping to hear how HGVC would take back my Diamond points that I was told they would last summer 2021. Of course not true. I also wanted to see what would happen to Diamond now that Diamond no longer ixists. Not sure I received a real clear answer. They probably don't know. They did keep saying that as more Diamond members put their points in HGVC there would be less availability for my points. I didn't want to spend more on vacation than I do so I said no "10,000 HGVC points" for $3.75 a point which is probably a good deel if I needed more travel opportunities - I don't. They push that the value is so much higher with HGVC and if you your vacationing style upper end HGVC is probably better, it's just not me. Kohl's Ranch with it running creek in the back yard is more my style. If anyone has ideas on how to just get out of Diamond/HGVC let me know. My traveling days are done.

Can you just transition? They were liars to me. They told me transitions goes away. They didn't seem very informed.

 

[applepie]

Can you just transition? They were liars to me. They told me transitions goes away. They didn't seem very informed.

 

[ccwu]

I am platinum member in DRI system with 54,000 points (13,000 US collection and 41,000 Hawaii collection) I just upgraded to HGV max in St Maarten. Because I am also elite premier in HGV with holding of HGV club point and Hilton Club points, the sales lady got approval from corporate to sell me 2500 US collection @ $4.15 per point to upgrade to hgv. With the upgrade, I am going to pay annual club fee of $283 (instead a US collection club due and a Hawaii collection club due.) this will save over $100 for me. With new HGV max Premier+, I will have annual Lyft credit $250 to combine to my current HGVC Lyft credit (for Elite premier) to make it $500 a year. I guess it will cover from transportation from airport to both Hilton and Diamond resort. The other benefits were in website.


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[Mongoose]

I am platinum member in DRI system with 54,000 points (13,000 US collection and 41,000 Hawaii collection) I just upgraded to HGV max in St Maarten. Because I am also elite premier in HGV with holding of HGV club point and Hilton Club points, the sales lady got approval from corporate to sell me 2500 US collection @ $4.15 per point to upgrade to hgv. With the upgrade, I am going to pay annual club fee of $283 (instead a US collection club due and a Hawaii collection club due.) this will save over $100 for me. With new HGV max Premier+, I will have annual Lyft credit $250 to combine to my current HGVC Lyft credit (for Elite premier) to make it $500 a year. I guess it will cover from transportation from airport to both Hilton and Diamond resort. The other benefits were in website.


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I hope you did this because you love the product and timesharing and not to save potentially $500 per year. That is basically a rounding error when taking into account the retail cost of the program and MFs on 54k points. Sorry to be a downer, I hope this works well for you.

 

[TJALB]

They're all Hilton employees now.

Their still Diamond employees but, now working for Hilton. They still have the snake sales tactics. My guess is that these old DRI sales weasels will eventually be weeded out if they don’t change their sales tactics. I would highly suggest that you find an update in your area that is staffed by Hilton employees not the original Diamond snakes.

 

[Jimkor]

Diamond Owners take warning!
Hilton has purchase Diamond and is trying to combine the Hilton program with the
diamond program. Great idea, except they want you to BUY your way into the new program.
Late last year, we upgraded our diamond package to Platinum level. We just attended an "update" and were show the new program. HGVMAX.
It all sounded great until we were told there was an upgrade fee!
Not $10,000, not $50,000 but $128,000. Fee is based on size of your Diamond package.
We asked what would happened with our existing Diamond Package if we said no, and were given vague answers,
including a statement that "Hilton projects 95% of Diamond owners will upgrade to HGVMAX," leaving few "old" Diamond program members
with proportionally less support.

We were angry and upset that Hilton would so brazenly ask for massive upgrades to join the combined program.
We are not made on money, and I don't believe that 95% of Diamond owners will ante up for this HUGE upgrade.
We were also offered to pay $4000 for a two year "hold" on the oppontunity to buy into the new program.
We declined to pay anything extra, as we had already spent too much.

I would like to hear from other Diamond owners regarding this expensive Hilton upgrade program

We were there for a week May14, 2022 to May 21, 2022 using Raintree Vacation points. Got asssigned the WORST unit B1. It was below road level as far from ocean and pool as possible. Shame on them, NEVER AGAIN!

 

[pedro47]

We were there for a week May14, 2022 to May 21, 2022 using Raintree Vacation points. Got asssigned the WORST unit B1. It was below road level as far from ocean and pool as possible. Shame on them, NEVER AGAIN!

Can you named the DRI Resort ?

Can you describe what a unit B1 is like? Is it a studio or 1 bedroom unit ?

 

[Jimkor]

It was in Kona Hawaii. It was one bedroom. View from bedroom was foilage and earteh embankment. Terrible room.

 

[T_R_Oglodyte]

We were there for a week May14, 2022 to May 21, 2022 using Raintree Vacation points. Got asssigned the WORST unit B1. It was below road level as far from ocean and pool as possible. Shame on them, NEVER AGAIN!

It was in Kona Hawaii. It was one bedroom. View from bedroom was foilage and earteh embankment. Terrible room.

Kona Reef?

I'm not sure what this has to do with Diamond. Sounds like you went there as a Raintree owner, staying in one of the Kona Reef units that is owned by Raintree. So how does Diamond fit into your experience? Seems as though your gripe is with Raintree.

 

[Jimkor]

Kona Reef?

I'm not sure what this has to do with Diamond. Sounds like you went there as a Raintree owner, staying in one of the Kona Reef units that is owned by Raintree. So how does Diamond fit into your experience? Seems as though your gripe is with Raintree.

Raintree DID NOT make the unit assignment. Diamond did when we got there. I have no gripe with Diamond, I agree Raintree should better manage the units they offer with any alliance.

 

[T_R_Oglodyte]

Raintree DID NOT make the unit assignment. Diamond did when we got there. I have no gripe with Diamond, I agree Raintree should better manage the units they offer with any alliance.

That's confusing. We've stayed at Kona Reef using Raintree points, and the whole process, including room assignment, was handled by Raintree representatives on site. I'm very sure that Diamond has no involvement or activity at Kona Reef. How they might have been involved in your situation is baffling.

Even so, since you are a Raintree owner staying at KR using Raintree points, your gripe is properly with Raintree. You should ask Raintree why they handed you off to Diamond, who have no involvement at the resort.

 

[Jimkor]

That's confusing. We've stayed at Kona Reef using Raintree points, and the whole process, including room assignment, was handled by Raintree representatives on site. I'm very sure that Diamond has no involvement or activity at Kona Reef. How they might have been involved in your situation is baffling.

Even so, since you are a Raintree owner staying at KR using Raintree points, your gripe is properly with Raintree. You should ask Raintree why they handed you off to Diamond, who have no involvement at the resort.

I will. Thank you for the information. Consider the topic closed.

 

[pedro47]

Deleted

 

[pedro47]

I feel this poster (jimkor) blamed Diamond and the blame is on Raintree.
The poster should have asked the Raintree representative for a better villa location; because they are a Raintree owner. IMHO

 

[winger]

not in the 24 years we’ve owned timeshare. I’m even contemplating listening to Spinnakers lies in a couple of months, just because we haven’t heard them in over 10 years.

Get your steak dinner money. That's why we go

 

[goaliedave]

I am platinum member in DRI system with 54,000 points (13,000 US collection and 41,000 Hawaii collection) I just upgraded to HGV max in St Maarten. Because I am also elite premier in HGV with holding of HGV club point and Hilton Club points, the sales lady got approval from corporate to sell me 2500 US collection @ $4.15 per point to upgrade to hgv. With the upgrade, I am going to pay annual club fee of $283 (instead a US collection club due and a Hawaii collection club due.) this will save over $100 for me. With new HGV max Premier+, I will have annual Lyft credit $250 to combine to my current HGVC Lyft credit (for Elite premier) to make it $500 a year. I guess it will cover from transportation from airport to both Hilton and Diamond resort. The other benefits were in website.


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"approval from corporate ... $4.15" so sad to read this.

 

[Duh]

"approval from corporate ... $4.15" so sad to read this.

$3.85 to $4.15 has been the norm for offers to Diamond owners. Supposedly that will change in Oct goin to minimum $8 per point. I will laugh even harder then while saying no.

 

[mandl]

Would you please share what your other benefits are to being in the Max? For some reason nobody posts this. Is Hilton requiring you to keep this quiet?

 

[pedro47]

Would you please share what your other benefits are to being in the Max? For some reason nobody posts this. Is Hilton requiring you to keep this quiet?

Excellent question.