Vistana is new to Marriott as with Hyatt, Westin and the other newbies added. I’m sure trying to get through all of the specifics of each of those systems takes time. We are all in unchartered territory here. Marriott has made adjustments continuously during this process, Diamond has as well as has Disney. People feel they have all of the answers and there are several nuances of which armchair quarterbacks may not be aware. There’s a reason Vistana is out of business and now owned by Marriott. Many Vistana properties need some enhancing too according to Vistana owners. If Vistana was so generous to their ons, maybe they should not have been. Remember, the people who complain are the on you hear from not the satisfied customers who use their timeshares wisely and have positive customer service experiences. The facts are that Diamond and Marriott have their pluses and minuses.